Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
SALES ASSOCIATE
Saint Andrew's Country Club
10.2024 - 04.2025
Dynamic Sales Associate with a passion for delivering exceptional customer experiences at Saint Andrew’s Country Club.
Proven ability to exceed sales targets while fostering strong relationships with club members and guests.
Skilled in identifying and addressing client needs, resulting in increased member satisfaction and loyalty.
SALES REPRESENTATIVE TEAM LEADER
Nusun Energy
05.2024 - 09.2024
Exceeded sales targets consistently with effective management of leads, expectation development, and closing deals.
Established a positive work environment through clear communication, encouragement, and recognition of achievements.
Actively participated in management conferences as both an attendee and speaker to further develop professional network connections.
Negotiated favorable contracts with vendors to secure competitive pricing for products while maintaining profitability.
VALET
Broken Sound Country Club
09.2023 - 05.2024
Maintained cleanliness of work sites, parking spaces, and guest services stations.
Built positive customer rapport for courteous, friendly and professional service.
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
BARBACK
Doubletree By Hilton
04.2023 - 08.2023
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Restocked ice, condiments, and snacks.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Replaced empty kegs and soda syrups.
FACILITIES ASSISTANT
Roger Williams University
11.2022 - 03.2023
Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
NIGHT SHIFT DISTRIBUTOR
Margaritaville Companies
05.2022 - 09.2022
Streamlined distribution processes for improved efficiency and reduced delivery times.
Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
Was able to consistently work long hours through the night.
HOST/ASSISTANT FOOD RUNNER
Jake N Joes
12.2020 - 04.2022
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Contributed to team success through effective communication and cooperation with coworkers and management.
HOST
Longhorn Steakhouse
10.2019 - 03.2020
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Worked with front of house staff to monitor and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.