Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sean LaBuda
Open To Work

Sean LaBuda

San Diego,CA

Work Preference

Desired Job Title

Business Support Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: San Diego, CA, US
Open to relocation: Yes

Salary Range

80000/yr - 200000/yr

Important To Me

Work-life balanceCompany CulturePaid time offWork from home option401k match

Summary

Supply chain operations professional with 10 years of experience supporting finished vehicle logistics. Proven track record of managing high-visibility programs for global manufacturers, including Toyota, Mercedes-Benz, and BMW. Unique ability to engineer complex SQL-based analytical frameworks while serving as the primary operational face for Tier-1 OEM partners. Combines deep technical capability — SQL-based database analysis, shipment forecasting, and operational reporting — with a track record of building trusted, long-term relationships with OEM customers and vendor partners. Experienced across multimodal transportation networks (rail, truck, ocean) and complex program environments including new client onboarding, system implementations, and large-scale compliance operations. Known for translating data into clear operational decisions and serving as a reliable point of contact for clients navigating supply chain disruptions. Results-driven Business Support Manager with expertise in SQL, operational analytics, and data integrity management. Proven ability to enhance reporting initiatives and optimize supply chain processes, supporting the delivery of over 325,000 vehicles annually.

Overview

10
10
years of professional experience

Work History

Business Support Manager

ICL Systems
San Diego, California
01.2024 - 05.2026

• Lead operational analytics for finished vehicle logistics programs serving BMW, Mercedes-Benz, and Toyota Canada, managing day-to-day escalations and strategic program alignment. Managed executive-level visibility into shipment performance, vendor invoicing, and dealer delivery demand for an annual volume over 325,000 vehicles combined.

• Serve as primary operational point of contact for OEM customers, managing day-to-day client relationships and resolving supply chain escalations consistently while maintaining genuine relationships with vendors and customers reflected in continual renewal of business throughout my tenure and high, consistent customer NPS scores.

• Design and maintain SQL-based reporting workflows across Oracle and MySQL databases processing of over $215 Million in vendor invoices for more than 325,000 vehicle shipments annually across complex multimodal transportation chains including rail, truck, and ocean networks

• Identify and resolve data integrity issues through proactive database analysis, reducing reporting errors and improving forecast accuracy for OEM partners

Drive system enhancements and reporting initiatives that increase operational transparency and data accuracy for dealership delivery demand.

  • Oversee FVL damage reporting and file transportation damage claims against liable vendors to recover costs and improve logistics quality (enter the claim amount and total vehicles here)

________________________________________

Business Support Analyst II

ICL Systems Inc. | Jan 2022 – Dec 2023

• Orchestrated logistics analytics and shipment forecasting for Toyota Canada (254,911 units) and Mercedes-Benz Canada (38,180 units).

• Led SQL-based analysis across Oracle and MySQL databases to identify logistics discrepancies, validate data integrity, and support system reporting improvements — including invoice support exceeding $190M for the Canadian market

  • Spearheaded the operational implementation and onboarding for BMW Canada, successfully integrating 35,000+ vehicles into the management system including system configuration, workflow validation, and UAT over a 9 month process from the January to September 2022.

• Reviewed and processed FVL damage reports across the logistics chain, filing transportation damage claims against liable carriers

________________________________________

Operations Analyst |ICL Systems Inc.

Oct 2016 – Dec 2021

• Managed movement visibility and inventory tracking for a high-stakes fleet during the Volkswagen TDI emissions settlement program. Played a key operational role in the emissions settlement program — one of the largest vehicle compliance operations in automotive history — managing tracking, storage coordination, and movement visibility for over 500,000 vehicles across multiple facilities and transportation providers during a high-stakes, time-sensitive compliance process.

• Delivered shipment forecasting and dealer delivery visibility for finished vehicle logistics across rail and truck networks, supporting Volkswagen's 300,000+ annual vehicles in addition to the TDI emission program.

• Conducted SQL-based database analysis to investigate shipment tracking discrepancies, reducing exception rates and improving data accuracy for operational reporting, ensuring compliance with delivery timelines.

• Coordinated cross-functional UAT for new platform features, serving as a liaison between operations and technology teams to validate system performance prior to release

• Maintained accurate inventory tracking across multiple storage facilities and transportation providers, supporting compliance reporting and regulatory requirements

Business Support Analyst II

ICL Systems
San Diego, CA
01.2022 - 12.2023

Operations Analyst

ICL Systems
Rochester Hills, MI
10.2016 - 12.2021

Education

Bachelor of Science - Industrial Engineering

California Polytechnic State University
San Luis Obispo, CA
07-2016

Skills

Technical: SQL (Oracle, MySQL), Tableau, Excel, Atlassian JIRA & Confluence, FTP/SFTP/API data exchange, AI & prompt engineering

Supply Chain & Logistics: Finished vehicle logistics (FVL), multimodal transportation (rail, truck, ocean), inventory visibility, shipment forecasting, OEM supply chain operations

Analytics & Reporting: Database analysis & validation, custom operational reporting, data integrity management, forecast analysis

Program Leadership: Client relationship management, OEM customer operations, vendor coordination, system implementations, UAT, process optimization

Timeline

Business Support Manager

ICL Systems
01.2024 - 05.2026

Business Support Analyst II

ICL Systems
01.2022 - 12.2023

Operations Analyst

ICL Systems
10.2016 - 12.2021

Bachelor of Science - Industrial Engineering

California Polytechnic State University
Sean LaBuda