Sean Lamarre
Littlestown,PA
Summary
Operations and logistics professional with experience in international shipping, order fulfillment, ERP systems, inventory control, customer support, and process improvement. Proven success coordinating domestic and global shipments, preparing customs/shipping documentation, resolving escalations, and partnering across departments. NetSuite experience, strong technical aptitude, multilingual communication skills, and remote-work readiness.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Logistics Manager
Think Ink Inc.
Gaithersburg, MD
08.2023 - 04.2026
- Managed post-sale order fulfillment for international and domestic customers, including product preparation, packaging, labeling, shipment processing, and billing shipping charges to client accounts.
- Assisted in enhancing operational workflows by incorporating NetSuite functionalities into daily tasks. Supported user engagement with NetSuite, leading to improved efficiency across various departments.
- Oversaw order management activities, ensuring accurate tracking, processing, and resolution of discrepancies.
- Oversaw inventory monitoring and analysis to ensure timely replenishment and minimize stock discrepancies.
- Oversaw and authenticated shipping documentation to ensure seamless logistics coordination.
- Enhanced compliance with customs regulations to mitigate potential delays.
- Facilitated smooth carrier operations through effective relationship management and communication. Assisted in improving service quality by addressing and resolving carrier-related issues promptly.
- Evaluated existing workflows and pinpointed areas for enhancement to boost overall productivity.
Delivery Driver
UPS
Gaithersburg, MD
03.2018 - 07.2023
- Executed high-volume time-sensitive deliveries while maintaining service metrics.
- Utilized handheld logistics technology for tracking and proof of delivery.
- Solved customer issues quickly in a fast-paced environment.
Manager / Shipping Specialist
The UPS Store
Washington, DC
09.2016 - 02.2018
- Processed domestic and international shipments via UPS, USPS, DHL, and other carriers.
- Assisted with customs forms, declared values, packaging requirements, and service selection.
- Resolved delayed/lost package claims and customer escalations.
- Supported store operations, scheduling, and front-end service.
Technology Support Technician
System Science Corp.
Lisbon, MD
2008 - 2013
- Assisted with hardware setup, software installation, troubleshooting, and customer technical support.
- Built strong system navigation and problem-solving skills transferable to ERP and operations environments.
Education
Bachelor of Science - Environmental Policy And Management
McDaniel College
Westminster, MD05-2013
Skills
- Enterprise Resource Planning (ERP) Software
- International shipments
- International logistics
- Shipment coordination
- Invoicing and shipping documentation
- Transportation management
- Warehousing processes
- Scheduling coordination
- Supply chain operations
- Inventory Management
- Problem-solving
- Decision-making
- Desktop technical support
- Software configuration
- Network troubleshooting
- Application installations
ADDITIONAL QUALIFICATIONS
Spanish (Conversational)
Arabic (Academic)
Russian (Basic)
Certification
Hazmat Certification
Forklift Certification
Timeline
Logistics Manager
Think Ink Inc.
08.2023 - 04.2026
Delivery Driver
UPS
03.2018 - 07.2023
Manager / Shipping Specialist
The UPS Store
09.2016 - 02.2018
Technology Support Technician
System Science Corp.
2008 - 2013
Bachelor of Science - Environmental Policy And Management
McDaniel College