Sean LaPose
Phoenix,US
Summary
Experienced hospitality professional with extensive background in bartending, serving, and bar/banquet management. Skilled in multi-outlet beverage menus, private event bartending, team leadership, and cocktail program development. Proven track record in managing bar operations, inventory, and staff training across notable establishments in Phoenix and Scottsdale. Skilled bartender with a strong mixology foundation and expertise in private event service. Effective team leader and motivator who leverages charisma to enhance guest engagement and streamline event operations. Focused on delivering innovative, high-quality experiences that drive customer satisfaction and event success.
Overview
9
9
years of professional experience
Work History
BARTENDER / SERVER
Phoenix City Grille
08.2022 - 11.2025
- Monitored guest preferences to suggest tailored beverage options, increasing customer satisfaction and encouraging repeat visits.
- Prepared customized cocktails and managed bar inventory efficiently, ensuring consistent drink quality and minimizing service delays during peak hours.
- Prepared customized drink orders promptly, enhancing guest satisfaction and contributing to a smooth workflow during busy service periods.
BARTENDER/SERVER
Waldorf & Astoria - Arizona Biltmore
03.2022 - 08.2022
- Prepared and served beverages efficiently to maintain smooth service flow and ensure consistent customer satisfaction.
- Monitored compliance with health and safety standards to guarantee a safe environment for guests and staff.
- Collaborated with team members to coordinate table service and optimize guest seating arrangements for enhanced throughput.
- Processed customer orders accurately to minimize errors and improve overall dining experience.
- Managed inventory levels to prevent shortages and reduce waste, supporting operational cost control.
- Resolved guest concerns promptly to maintain positive relationships and uphold establishment reputation.
SERVER/BARTENDER/BAR MANAGER
Collins: Small Batch Kitchen
02.2017 - 03.2022
- Trained new staff on operational procedures and customer service best practices, promoting team cohesion.
- Implemented upselling techniques, increasing overall sales and enhancing guest dining experiences.
- Monitored inventory levels, assisting in stock management and reducing waste through efficient practices.
- Managed cross-functional teams to drive project completion and achieve organizational goals.
- Oversaw training programs for staff, resulting in improved skill sets and performance metrics.
Education
Masters - Recording
Conservatory of Recording Arts & Sciences
Phoenix11.2012
High School Diploma - undefined
Shadow Mountain High School
05.2008
Skills
- Mixology background
- Customer engagement techniques
- Cocktail menu creation
- Bar inventory tracking
- Effective communication
- Collaborative mindset
- Outgoing personality
- Responsible alcohol service
Timeline
BARTENDER / SERVER
Phoenix City Grille
08.2022 - 11.2025
BARTENDER/SERVER
Waldorf & Astoria - Arizona Biltmore
03.2022 - 08.2022
SERVER/BARTENDER/BAR MANAGER
Collins: Small Batch Kitchen
02.2017 - 03.2022
High School Diploma - undefined
Shadow Mountain High School
Masters - Recording
Conservatory of Recording Arts & Sciences