Sean Leahy
Glendale,AZ
Summary
Dynamic professional with a proven track record at Rivian Automotive and Hyatt Hotels, recognized for fostering employee development and enhancing operational efficiency. Achievements include substantial improvements in customer satisfaction and sales maximization. Committed to excellence and driven by a positive attitude, with a focus on continuous growth in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Operations Manager
Scottsdale National Golf Club LLC
04.2025 - Current
- Streamlined operational workflows to enhance efficiency and reduce process bottlenecks.
- Developed and implemented standard operating procedures to ensure compliance and consistency across operations.
- Led cross-functional teams to drive continuous improvement initiatives, increasing overall productivity and morale.
- Managed inventory control processes, optimizing stock levels and reducing excess waste through strategic planning.
Field Specialist
Rivian Automotive
03.2022 - 04.2025
- Monitored inventory levels needed for field operations
- Assisted in training customers on proper use of installed system components and optimal operation of vehicles
- Resolved customer issues in a timely manner while maintaining high quality standards
- Developed and maintained relationships with clients by providing timely and professional service
Assistant Operations Manager
Hyatt Regency Scottsdale
03.2021 - 03.2022
- Assisted with check-in and check-out procedures for guests
- Handled customer issues in a professional and courteous manner
- Prepared daily reports on occupancy levels, reservations, sales figures
- Assisted in the interviewing, hiring and training of new housekeeping staff
- Supervised daily operations of housekeeping department to ensure compliance with standards
Assistant General Manager
Hyatt Place Tempe
10.2020 - 03.2021
- Identified opportunities for cost savings and operational efficiency improvements
- Developed and implemented effective strategies to maximize sales and profits
- Communicate with the Hyatt Corporation to ensure that all programs are being communicated properly throughout the property
Assistant Executive Housekeeping Manager
Grand Hyatt Denver
11.2019 - 10.2020
- Train all housekeepers on processes and procedures in regards to cleanliness and efficiency
- Possess a high energy and create programs that make work fun for all staff
- Run housekeeping boards, and be the point of contact for any issues
Guest Experience Manager
Grand Hyatt Denver
07.2017 - 11.2019
- Monitor all surveys through Medallia, and host a monthly meeting with all members of leadership
- Recognize any positive or negative trends and report to the responsible department
- Create opportunities for positive surveys
Skills
- Recruiting and Hiring
- Employee Development
- Purchasing and Planning
- Project Management
- SQL
- Python
- HTML
- Data collection and analysis
Activities
- Society of American Baseball Research
- Camping, Hiking, and Outdoor Activities
- Golf
Timeline
Operations Manager
Scottsdale National Golf Club LLC
04.2025 - Current
Field Specialist
Rivian Automotive
03.2022 - 04.2025
Assistant Operations Manager
Hyatt Regency Scottsdale
03.2021 - 03.2022
Assistant General Manager
Hyatt Place Tempe
10.2020 - 03.2021
Assistant Executive Housekeeping Manager
Grand Hyatt Denver
11.2019 - 10.2020
Guest Experience Manager
Grand Hyatt Denver
07.2017 - 11.2019