Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyra Coffman

Pompano Beach,FL

Summary

Achieved significant improvements in guest service and kitchen efficiency as a Waitress Supervisor at Firehouse Subs, mastering complaint handling and staff management. Spearheaded initiatives that enhanced food order accuracy and team collaboration, contributing to a notable increase in table turnover rate without compromising on food quality or customer satisfaction. Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. [Title] certified. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in [Type] management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs.

Overview

1
1
year of professional experience

Work History

Waitress Supervisor

Firehouse Subs
06.2023 - 08.2023
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Kitchen Cook Associate

Taco Bell
02.2023 - 06.2023
  • Provided exceptional support for front-of-house staff, fostering a team-oriented atmosphere within the workplace.
  • Managed food cost control measures, contributing to the restaurant''s financial success.
  • Upheld high standards of food quality through careful selection of ingredients from reputable suppliers and vendors.
  • Contributed to recipe creation that showcased local ingredients, promoting sustainability efforts within the establishment.

Cook's Assistant

McDonald's
08.2022 - 02.2023
  • Worked with chef to prepare daily food specials and other supplies.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared food orders to support waitstaff and other team members.

Education

High School Diploma -

Powdersville High School
Greenville, SC
05.2024

Skills

Task Delegation

Complaint Handling

Order Accuracy

Sales Promotion

Customer Service

Food and Beverage Service

Relationship Building

Staff Management

Timeline

Waitress Supervisor

Firehouse Subs
06.2023 - 08.2023

Kitchen Cook Associate

Taco Bell
02.2023 - 06.2023

Cook's Assistant

McDonald's
08.2022 - 02.2023

High School Diploma -

Powdersville High School
Shyra Coffman