Summary
Overview
Work History
Education
Skills
Timeline
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Sean Logan

Summary

Goal-oriented Enterprise Account Manager committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 3 years of experience utilizing consultative sales methods to develop new business. Polished in creating new pipeline, sales opportunities, and solution selling.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Enterprise Account Manager

Legal.io
10.2023 - Current
  • Managed portfolio of Fortune 100 accounts by maintaining and developing new relationships with decision makers, leading to 200% year over year growth.
  • Developed deep understanding of client needs, enabling creation of tailored solutions that delivered value and helped increase GMV.
  • Achieved sales targets consistently by implementing effective account management strategies and providing exceptional customer service.
  • Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
  • Analyzed customer data to identify trends and develop strategies to improve customer success metrics.

Business Development Team Lead

Legal.io
11.2022 - 11.2023
  • Secured new partnerships with numerous Fortune 100 companies through effective outreach, networking, and relationship building initiatives.
  • Individually generated over $2,000,000 of new business opportunities.
  • Maximized sales team performance by monitoring daily activities and coaching team members.
  • Evaluated competitive landscape regularly, staying informed on industry trends to maintain competitive edge within market space.
  • Achieved sales teak goals by developing and executing strategic plans and performance metrics.

Business Development Representative

Salesforce
5 2022 - 11.2022
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.

Customer Onboarding Specialist

Remind 101
04.2021 - 10.2022
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Onboarded clients in 5-9k contract range
  • Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
  • Provided primary customer support to internal and external customers.

Sales Development Representative

Remind 101
10.2021 - 05.2022
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
  • Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Met and exceeded revenue goals by 150% through generating new leads and identifying new clients.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Assistant Manager

Enterprise Rent-a-Car
01.2019 - 12.2020
  • Analyzed financial reports to identify areas of growth to drive revenue and increase profitability(Increased operating profit by 50 percent over prior year).
  • Developed and carried out training for new employees in order to have them meet and exceed company standards in sales and customer service.
  • Maintained relationships with departments within company to ensure branch operations, e.g., fleet management vehicle repair, risk management, human resources, etc.
  • Managed and mentored up to twenty part-time and full-time employees daily to ensure branch proficiency.
  • Coached, trained, and developed employees to succeed in their long-term goals and utilized their strengths to increase branch profitability.
  • Managed relationships and negotiated contracts with referral accounts to ensure customer and account satisfaction.
  • Managed daily operations of branch with 400 vehicles.

Education

Bachelor of Science - Health and Exercise Science

Northwestern State University of Louisiana
Natchitoches, LA
10.2014 - 05.2018

Skills

Linkedin Sales Navigator

Outreach

Zoom Info

Salesforce

G-Suite

Key Account Management

Pipeline Management

Revenue Growth

Timeline

Enterprise Account Manager

Legal.io
10.2023 - Current

Business Development Team Lead

Legal.io
11.2022 - 11.2023

Sales Development Representative

Remind 101
10.2021 - 05.2022

Customer Onboarding Specialist

Remind 101
04.2021 - 10.2022

Assistant Manager

Enterprise Rent-a-Car
01.2019 - 12.2020

Bachelor of Science - Health and Exercise Science

Northwestern State University of Louisiana
10.2014 - 05.2018

Business Development Representative

Salesforce
5 2022 - 11.2022

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Sean Logan