Sean Lojacono
Bethesda,MD
Summary
Highly motivated and results-oriented professional with 10+ years of experience in the hospitality industry and 6 years in project management, client relations, and process improvement. Proven ability to build strong partnerships, drive project success, and deliver exceptional results in fast-paced environments. Skilled in systems implementation, project planning, cost control, document management, and team leadership. Passionate about technology adoption and driving business value.
Overview
14
14
years of professional experience
Work History
Project Executive
May Construction Group
05.2019 - Current
- Facilitated communication between departments and project stakeholders.
- Coordinated meetings with clients, vendors, and internal teams to facilitate smooth project progressions.
- Maintained a strong focus on quality assurance through regular monitoring of deliverables against established benchmarks.
- Built impactful relationships with clients and suppliers.
- Achieved high client satisfaction ratings by consistently meeting or exceeding expectations in project delivery.
Bartender
Madhatter
06.2020 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Police Officer
Metropolitan Police Department
01.2014 - 05.2019
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Bartender/Server
Cleveland Park Bar and Grill
01.2011 - 01.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Arts - English
University of Maryland
College Park, MDSkills
- Proficient in Procore
- Bluebeam
- PlanGrid
- SAGE
- Microsoft Project
- Excel
- Tableau
- Salesforce
- Slack
- Zoom
- Project Management
- Entrepreneurial Mindset
- Proactive Mindset
- Bartending
- Mixology Techniques
- Goal setting expertise
- Scope definition
- Budget development
- Construction management
Additional Information
Proficient in Microsoft Office Suite and Google Suite., Understanding of construction industry trends, market activities, and competitor landscape., Strong analytical and problem-solving skills., Excellent communication and presentation skills., Ability to work independently and as part of a team.
Sources
https://contribution.usercontent.google.com/download?c=CgxiYXJkX3N0b3JhZ2USTxIMcmVxdWVzdF9kYXRhGj8KMDAwMDYyZWE5OGUxMGY3MjcwOTE0ZTIwY2M5MDZiZTcxYTQ5MWFiNGFlZmFkOWVhYRILEgcQi5r08agBGAE&filename=Sean+LoJacono+-+Resume+8.26.24.pdf&opi=103135050, Resume PDF
Timeline
Bartender
Madhatter
06.2020 - 09.2023
Project Executive
May Construction Group
05.2019 - Current
Police Officer
Metropolitan Police Department
01.2014 - 05.2019
Bartender/Server
Cleveland Park Bar and Grill
01.2011 - 01.2014
Bachelor of Arts - English
University of Maryland
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