SEAN MALLON
Jacksonville,FL
Summary
People-oriented professional with experience in leadership, marketing, hospitality, customer service, sales, recruiting, and media writing. Strong communication, teamwork, adaptability, and guest-service skills.
Overview
10
10
years of professional experience
Work History
Writer
GoDo City Media
05.2026 - Current
Team Lead/Usher
AMC Theatres
10.2025 - 01.2026
- Led team to ensure exceptional guest service and operational efficiency.
- Streamlined workflow processes to enhance productivity and reduce wait times for guests.
- Implemented staff scheduling strategies that improved coverage during peak hours.
Host
The Walt Disney Company
06.2023 - 05.2025
- Welcomed guests and ensured smooth entry experience in high-traffic areas.
- Coordinated with team members to maintain optimal guest flow and satisfaction.
- Managed reservation systems and optimized seating arrangements for efficiency.
- Trained new hosts on operational procedures and customer service standards.
Recruiting Intern
Marshall University Athletics
08.2021 - 12.2021
- Assisted in organizing athletic events, ensuring smooth operations and participant satisfaction.
- Supported coaching staff by preparing practice materials and coordinating schedules.
- Collaborated with team members to enhance game-day experiences for fans and athletes.
- Managed inventory of sports equipment, maintaining organization and accessibility for teams.
Inside Sales Representative
Dish Network
05.2016 - 06.2018
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Executed sales strategies to achieve monthly quotas and drive revenue growth.
- Identified customer needs through effective questioning and active listening techniques.
- Collaborated with cross-functional teams to streamline order processing and improve delivery timelines.
Education
Bachelor of Business Administration - undefined
Marshall University
01-2023
Associate of Arts - undefined
Asheville-Buncombe Technical Community College
01-2021
Skills
- Technology
- Adaptable
- Detail-Oriented
- Collaborative
- Communicative
- Creative
- Marketing
- Finance
- Budget Analysis
- Accounting
- Time Management
Timeline
Writer
GoDo City Media
05.2026 - Current
Team Lead/Usher
AMC Theatres
10.2025 - 01.2026
Host
The Walt Disney Company
06.2023 - 05.2025
Recruiting Intern
Marshall University Athletics
08.2021 - 12.2021
Inside Sales Representative
Dish Network
05.2016 - 06.2018
Associate of Arts - undefined
Asheville-Buncombe Technical Community College
Bachelor of Business Administration - undefined
Marshall University