Sean Martin
Bristol,RI
Summary
Dean's List student at New England Institute of Technology with a strong dedication to academic excellence. Over 7 years of experience in the retail industry, developing a solid understanding of customer service and sales strategies. 5 years of management experience, honing leadership skills and ability to effectively oversee teams. Authorized to work in the US for any employer, bringing expertise and passion to contribute to the success of a new organization.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Patriot Wine And Spirits
05.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Taproom Server
Twelve Guns Brewing
07.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Viola's Liquor Store
03.2020 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate's degree in Architectural Building Technology -
New England Institute of Technology
RI03.2024
Associate's Degree - General Studies
Community College of Rhode Island
Warwick, RI05.2020
Skills
- Revit (2 years)
- AutoCAD (2 years)
- Sketchup (1 year)
- Drafting (1 year)
- Adobe Photoshop (1 year)
- Lumion (1 year)
Additional Information
Currently Enrolled In The Architectural Building Technology Bachelors Degree Program At New England Institute Of Technology.
Personal Information
Organized And Hardworking Individual With High Attention To Detail
Timeline
Taproom Server
Twelve Guns Brewing
07.2022 - 09.2023
Assistant Manager
Viola's Liquor Store
03.2020 - 03.2021
Assistant Manager
Patriot Wine And Spirits
05.2017 - Current
Associate's degree in Architectural Building Technology -
New England Institute of Technology
Associate's Degree - General Studies
Community College of Rhode Island
Similar Profiles
Ryan PiresRyan Pires
Stock/Cashier at Patriot Wine and Spirits/Viola’s LiquorsStock/Cashier at Patriot Wine and Spirits/Viola’s Liquors
Matthew ColemanMatthew Coleman
Director of Wine at Auburn Spirits, Auburn Wine & SpiritsDirector of Wine at Auburn Spirits, Auburn Wine & Spirits
Gabriela De LeonGabriela De Leon
Maitre D' at Wally's Wine and SpiritsMaitre D' at Wally's Wine and Spirits