Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sean May

Peoria,AZ

Summary

I am taking this time to explore the possibility of joining your organization with a challenging position where my skills and experience will be effectively used. I Am a Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects . I do have a decent amount of work history below, I feel that my success is due primarily to my knowledge of all development operations, systems, and my ability to deal productively with people. I am now searching for a position in which to further exercise and develop my capabilities, experience, and work history. Should you have any openings in your company for an individual with my qualifications or if you anticipate one in the near future, a personal interview at your convenience would allow us to discuss in greater detail how my background and experience may be of value to you. You may contact me by mail at the address above, or by telephone at (602) 718-4696. Thank you for your time and consideration. I look forward to meeting with you. Sincerely, Sean P May

Overview

14
14
years of professional experience

Work History

Regional dispatcher Lead Dispatch Coordinator

Titus Transportation
06.2023 - 08.2024

Creating bills for delivery of routes based on days workload. planning drivers and trucks to each assigned route to ensure proper delivery times. dispatching loads out of proper dispatch systems to help with tracking of routes. create sensible routes for delivery based on hangover product or additional handbills.

  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Directed dispatching, routing, and tracking of 50+ fleet vehicles.

Fry's & smiths Dispatch Coordinator

Ruan Transportation
11.2016 - 06.2023

Creating bills for delivery of routes based on days workload. planning drivers and trucks to each assigned route to ensure proper delivery times. dispatching loads out of proper dispatch systems to help with tracking of routes. create sensible routes for delivery based on hangover product or additional handbills.

  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Directed dispatching, routing, and tracking of 50+ fleet vehicles.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Organized paperwork and explained individual job parameters for each assignment.

Reefer Checker & Smith's Dispatch Coordinator

Contracted Driver Services
01.2013 - 11.2016

Maintain both Fuel & refrigerated units of trailers due for outbound delivery, and record for proper records. Creating bills for delivery of routes based on days workload. planning drivers and trucks to each assigned route to ensure proper delivery times. dispatching loads out of proper dispatch systems to help with tracking of routes. create sensible routes for delivery based on hangover product or additional ha

Overnight GM Stocker

Walmart
08.2013 - 01.2014
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Removed all boxes and related trash from sales floor and processed through compactors.

Dot Com

Safeway
02.2011 - 07.2013
  • Picking, Bagging, and loading groceries for online shopping orders
  • Helping customers find products, when they are unable to find them.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Worked productively with customers to meet order requirements and service expectations.

Night Stocker & GM (General Merchandise) Stocker

Safeway
02.2011 - 07.2013
  • Stocking grocery store shelves with product
  • Facing products on shelves, making the store presentable
  • Helping customers find products, when they are unable to find them.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Greeted customers and directed to requested products.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Completed regular cycle counts and inventory audits.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Facilitated sales of services and goods.
  • Maintained inventory of all saleable items.
  • Pumped gas for guests and took payments.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Built trustful relationships with customers to encourage return visits.

Showing items put up for auction in the auction house

Monday Night Auction
08.2012 - 08.2012
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built diverse and consistent sales portfolio.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Representative

Vector Marketing
05.2010 - 06.2010
  • Setting sale appointments for possible buyers
  • Selling/ Maintaining Cutco Kitchen Cutlery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

GED -

Greenway High School
Glendale, AZ
05.2010

Skills

  • Word Processing
  • Excel Spreadsheets
  • McLeod Dispatch systems
  • R 20 (TMW) Dispatch systems
  • Data Entry
  • Customer Relations
  • Service Coordination
  • Dispatch Coordination
  • Route Navigation
  • Schedule Management
  • Verifying coverage
  • Dispatching procedures
  • Service planning
  • Peoplenet truck tracking
  • Route Planning
  • Policy compliance
  • Technical aptitude
  • Logistics Management
  • Incident Reporting
  • Prioritizing calls
  • Appointment Scheduling
  • Call Management
  • Complaint resolution
  • Account updating
  • Customer Needs Assessment
  • POS System Operation
  • Cash handling expertise
  • Safety protocol knowledge
  • Conflict resolution techniques
  • Retail stock management
  • Retail Security

References

References are available on request.

Timeline

Regional dispatcher Lead Dispatch Coordinator

Titus Transportation
06.2023 - 08.2024

Fry's & smiths Dispatch Coordinator

Ruan Transportation
11.2016 - 06.2023

Overnight GM Stocker

Walmart
08.2013 - 01.2014

Reefer Checker & Smith's Dispatch Coordinator

Contracted Driver Services
01.2013 - 11.2016

Showing items put up for auction in the auction house

Monday Night Auction
08.2012 - 08.2012

Dot Com

Safeway
02.2011 - 07.2013

Night Stocker & GM (General Merchandise) Stocker

Safeway
02.2011 - 07.2013

Sales Representative

Vector Marketing
05.2010 - 06.2010

GED -

Greenway High School
Sean May