Summary
Overview
Work History
Education
Skills
Websites
Certification
Competency Sets
Career Experience
Timeline
Hi, I’m

SEAN MCCAFFREY

Bristol
SEAN MCCAFFREY

Summary

Over twenty-five years of progressive performance within the hospitality industry. Business leader with winning attitude and passion for creating exceptional dining environments, motivated operations, and positive results. Notable success in building brand identity, ground up business operations and creating experience focused dining environments. Dedicated and committed to maximizing business success.

Overview

21
years of professional experience
1
Certification

Work History

NexDine Hospitality Group

Vice President, Corporate and Education Operations
01.2015 - Current

Job overview

  • Oversee a territory consisting of 24 locations, 150 employees, and an annual total managed volume of $35 million.
  • Directly responsible for territory operations, performance, and financial outcomes.
  • Primary client liaison assessing account KPIs, managing QBRs, and annual business plans.
  • Developed and implemented an enterprise safety plan, front-of-house excellence standards, and account startup processes.
  • Principally led 28 location startups, including ground-up design and transitional plans.
  • Collaborate with company leadership to determine corporate goals and initiatives.
  • Led strategic planning initiatives to enhance operational efficiency across multiple locations.
  • Directed cross-functional teams to implement innovative service solutions in hospitality.
  • Developed and executed strategic plans to support the vision of the organization.

Guckenheimer Enterprises

Area Manager
01.2005 - 01.2015

Job overview

  • Promoted from executive chef to regional marketing manager to area manager.
  • Directly led and oversaw transition and startup of operations for premier, world class accounts.
  • Responsible for pre-opening operations including recruiting of staff, operational process and procedures development, commissary construction consulting, and all operational financial management.
  • Led team of 80 employees providing 2300 meals daily with an annual budget of $15 million.
  • Led and participated in 35 new account startups.
  • Member of food and labor cost action team (FLAT).

Education

University of Massachusetts

Bachelor of Arts from Psychology, Industrial and Organizational Psychology

University Overview

Cum Laude

Skills

  • Operations management
  • Strategic planning
  • Cross-functional collaboration
  • Policy and procedure development
  • Training and mentoring
  • Employee development
  • Training curriculum design
  • Key account management
  • Merchandising and marketing
  • Brand building
  • Client engagement
  • Process improvement
  • Sales presentations
  • Financial management

Certification

  • Effective Management Program Trainer
  • Pinnacle Public Speaking
  • Society for Hospitality and Foodservice Management Member
  • Board Member - Food Service Wellness Institute

Competency Sets

  • Operations Management
  • Employee Development
  • Training Curriculum Creation
  • Key Account Management
  • Merchandising and Marketing
  • Brand Building
  • Customer and Client Engagement
  • Continuous Process Improvement
  • Sales and Presentations Process
  • P/L and Managed Services Financials

Career Experience

  • Vice President, Corporate and Education Operations, NexDine Hospitality Group, 01/01/15, Present, Oversee territory consisting of 22 locations, 150 employees and an annual total managed volume of $25 million., Directly responsible for territory operations and performance, and financial outcomes., Primary client liaison assessing account KPIs, managing QBRs, and annual business plans., Developed and implemented enterprise safety plan, front of house excellence standards, and account startup processes., Principally led 28 location startups including ground up and transitional plans., Collaborate with company leadership to determine corporate goals and initiatives.
  • Area Manager, Guckenheimer Enterprises, 01/01/05, 12/31/15, Promoted from executive chef to regional marketing manager to area manager., Directly led and oversaw transition and startup of operations for premier, world class accounts., Responsible for pre-opening operations including recruiting of staff, operational process and procedures development, commissary construction consulting, and all operational financial management., Led team of 80 employees providing 2300 meals daily with an annual budget of $15 million., Led and participated in 35 new account startups., Member of food and labor cost action team (FLAT).

Timeline

Vice President, Corporate and Education Operations

NexDine Hospitality Group
01.2015 - Current

Area Manager

Guckenheimer Enterprises
01.2005 - 01.2015

University of Massachusetts

Bachelor of Arts from Psychology, Industrial and Organizational Psychology