Summary
Overview
Work History
Education
Skills
Work Availability
Additional Information
Quote
Timeline
CustomerServiceRepresentative
Sean McCloughan

Sean McCloughan

Marketing Major
Grand Rapids,MI

Summary

I am a motivated Marketing major with a huge interest in Design Thinking, New Product Development, Advertising, and any creative task related to bettering the position of a business. I have an abundance of experience in these fields that I have gained through specialized creativity and product development courses at Grand Valley State University. I am an honors student with a 3.95 cumulative GPA, and I am very driven to excel in any position involving Marketing, Advertising, New Product Development, or Sales. I have extensive experience with the Design Thinking Model and Product Development Process, and I am capable of promoting creativity within a group and leading a creativity seminar. Critical thinking and problem solving are my strongest skills, and I believe I would be a strong asset to any team or company.

Overview

4
4
years of post-secondary education
1
1
year of professional experience

Work History

Store Associate

Big Lots
Gaylord, MI
05.2019 - 08.2019
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.

Ski Lift Operator

Otsego Club Resort
Gaylord, MI
11.2017 - 02.2018
  • Educated visitors and guests in skiing, tubing and riding lift safety procedures, including explaining use of restraint bars and unloading and loading protocols.
  • Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.

Customer Service Associate

Custom Marine And Machine Marina
Gaylord, MI
05.2017 - 10.2017
  • Performed basic landscaping tasks, such as mowing, gardening, pulling weeds and watering lawns.
  • Provided customer service in the form of taking phone calls, processing requests from customers, taking notes for mechanics, scheduling services, and quoting prices.
  • Utilized, organized, and maintained an inventory management system for boat parts and tools.
  • Used a POS system to process transactions and maintained a filing system for customers.
  • Carried out a variety of maintenance projects such as painting, fixing siding on buildings, and building a retainer wall.

Education

BBA - Marketing

Grand Valley State University
Allendale, MI
08.2018 - 04.2022

Skills

    Problem-solving skills: Critical thinking, creativity, resilience, flexibility, etc

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Work Availability

monday
tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

  • Dean's List for all 5 completed semesters at Grand Valley State University
  • Regional competitor in DECA while attending Gaylord High School
  • Licensed Realtor in Michigan
  • Volunteer experience with Dégagé Ministries - Helping the homeless in downtown Grand Rapids
  • Well versed in all Microsoft programs: Word, Excel, PowerPoint, etc.

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Store Associate

Big Lots
05.2019 - 08.2019

BBA - Marketing

Grand Valley State University
08.2018 - 04.2022

Ski Lift Operator

Otsego Club Resort
11.2017 - 02.2018

Customer Service Associate

Custom Marine And Machine Marina
05.2017 - 10.2017
Sean McCloughanMarketing Major