Sean McCloughan
Marketing Major
Grand Rapids,MI
Summary
I am a motivated Marketing major with a huge interest in Design Thinking, New Product Development, Advertising, and any creative task related to bettering the position of a business. I have an abundance of experience in these fields that I have gained through specialized creativity and product development courses at Grand Valley State University. I am an honors student with a 3.95 cumulative GPA, and I am very driven to excel in any position involving Marketing, Advertising, New Product Development, or Sales. I have extensive experience with the Design Thinking Model and Product Development Process, and I am capable of promoting creativity within a group and leading a creativity seminar. Critical thinking and problem solving are my strongest skills, and I believe I would be a strong asset to any team or company.
Overview
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Store Associate
Big Lots
Gaylord, MI
05.2019 - 08.2019
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
Ski Lift Operator
Otsego Club Resort
Gaylord, MI
11.2017 - 02.2018
- Educated visitors and guests in skiing, tubing and riding lift safety procedures, including explaining use of restraint bars and unloading and loading protocols.
- Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
Customer Service Associate
Custom Marine And Machine Marina
Gaylord, MI
05.2017 - 10.2017
- Performed basic landscaping tasks, such as mowing, gardening, pulling weeds and watering lawns.
- Provided customer service in the form of taking phone calls, processing requests from customers, taking notes for mechanics, scheduling services, and quoting prices.
- Utilized, organized, and maintained an inventory management system for boat parts and tools.
- Used a POS system to process transactions and maintained a filing system for customers.
- Carried out a variety of maintenance projects such as painting, fixing siding on buildings, and building a retainer wall.
Education
BBA - Marketing
Grand Valley State University
Allendale, MI 08.2018 - 04.2022
Skills
Problem-solving skills: Critical thinking, creativity, resilience, flexibility, etc
Design Thinking: Very familiar with the design thinking model Can lead a creativity seminar on design thinking Learned the design thinking process in the course "Creativity in Marketing"
Product Design: Very familiar with the process of product design I took the course "New Product Development" and learned the whole process from ideation to prototyping to test marketing I am able to start with an opportunity, create a design brief, and follow the process from there
Advertising: Learned the ins and outs of advertising through the Marketing course "Advertising and Marketing Communications"
Intellect: I am an honors student at Grand Valley State University and currently on track to graduate with honors Current cumulative GPA: 3952 (2nd semester Junior)
Real World Application: Familiar with applying a new product concept to the real world The course "Entrepreneurial Quest" brought students into a relationship with Goodwill and had us develop new product ideas to improve the areas of business in which they were losing money These ideas were presented directly to the board of the west Michigan branch of Goodwill
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Dean's List for all 5 completed semesters at Grand Valley State University
- Regional competitor in DECA while attending Gaylord High School
- Licensed Realtor in Michigan
- Volunteer experience with Dégagé Ministries - Helping the homeless in downtown Grand Rapids
- Well versed in all Microsoft programs: Word, Excel, PowerPoint, etc.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Store Associate
Big Lots
05.2019 - 08.2019
BBA - Marketing
Grand Valley State University
08.2018 - 04.2022
Ski Lift Operator
Otsego Club Resort
11.2017 - 02.2018
Customer Service Associate
Custom Marine And Machine Marina
05.2017 - 10.2017