Sean McFadden
Lincoln,CA
Summary
Knowledgeable pest technician, organized and detail-oriented Investigator, as well as driven and resourceful professional. Well-versed in safety measures, customer-centered, service skills, dedicated to improving efficiency, productivity and profitability through continuous process improvement. Looking for a role at a company with a high potential for growth.
Overview
14
14
years of professional experience
Work History
Pest Control Service Technician
Clark Pest Control
Auburn, CA
08.2023 - 02.2024
- Streamlined documentation processes, maintaining accurate records of treatments and services provided to clients.
- Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
- Adhered to most stringent safety procedures when applying chemicals.
- Collaborated closely with and educated clients to develop long-term integrated pest management solutions that addressed both immediate issues and future prevention measures.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions, while expertly managing time and resources to consistently provide over $20,000 in monthly customer revenue.
Restoration Supervisor
Restoration Management Company (RMC)
Hayward, CA
01.2021 - 12.2022
- Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions, while providing detailed progress reports keeping clients informed on project status at all times.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed budgets for multiple projects, ensuring cost-effective allocation of resources and materials.
Mill Re-liner Team Coordinator
KalTech
Salt Lake City, UT
02.2021 - 12.2021
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies; as well as coordinated new team members to tasks appropriate for their skill level and saw to their advancement in skills.
- Directed weekly status meetings with agenda-setting, note-taking, and follow-up action items to ensure alignment among all stakeholders involved in ongoing projects.
- Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks achieving better results; and payment liaison upon completion of projects.
- Streamlined technology and aspects of the removal and installation process of liners, which were quickly adopted and incorporated into KalTech policies.
- Performed over 40 safe and efficient re-lines at multi-state and international mine sites with 100% successful completion rate of safe products as a result.
Assistant Construction Manager
Phoenix Restoration
Santa Clara, CA
09.2014 - 06.2018
- Ensured compliance with all relevant regulations and codes, facilitating smooth inspections and approvals from local authorities.
- Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
- Supervised team of 10 construction workers to maintain productivity, time management, and quality of work.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Performed general carpentry, framing, drywall demolition and installation, painting, insulation, and concrete pours.
Product Officer
W.I.S.E Consultants
Santa Clara, CA
03.2010 - 01.2014
- Conducted market research and campaigns to identify new opportunities and target markets, while ensuring all existing customers were scheduled for current and expected consultation needs.
- Provided comprehensive training programs to staff members, empowering them with the knowledge necessary to effectively sell and support new products.
- Continually maintained and improved company's reputation and positive image in markets served.
- Assembled quick reference spreadsheets for internal use on current and past customers to prepare for new clients business expansion needs.
- Consistently increased customer and service provider satisfaction statistically by 300%
Education
Associate of Science - Fire Science
SD Naval Academy
San DiegoSkills
- Coordination & Liaison
- Project Management & Quality Control
- Conflict Resolution
- Adaptability
- Administrative & Data Evaluation/Entry
- Sales & Sales Management
- Logistics & Planning
- Team Building/Development & Training
- Pest Removal & Chemical application
- Company Branding
- Organization & Time Management
- Verbal & Written Communication
Veteran Status
Navy Veteran
References
References available Upon Request
Timeline
Pest Control Service Technician
Clark Pest Control
08.2023 - 02.2024
Mill Re-liner Team Coordinator
KalTech
02.2021 - 12.2021
Restoration Supervisor
Restoration Management Company (RMC)
01.2021 - 12.2022
Assistant Construction Manager
Phoenix Restoration
09.2014 - 06.2018
Product Officer
W.I.S.E Consultants
03.2010 - 01.2014
Associate of Science - Fire Science
SD Naval Academy