Summary
Overview
Work History
Education
Skills
Veteran Status
References
Timeline
Generic

Sean McFadden

Lincoln,CA

Summary

Knowledgeable pest technician, organized and detail-oriented Investigator, as well as driven and resourceful professional. Well-versed in safety measures, customer-centered, service skills, dedicated to improving efficiency, productivity and profitability through continuous process improvement. Looking for a role at a company with a high potential for growth.


Overview

14
14
years of professional experience

Work History

Pest Control Service Technician

Clark Pest Control
2023.08 - 2024.02
  • Streamlined documentation processes, maintaining accurate records of treatments and services provided to clients.
  • Increased client retention with exceptional customer service and follow-up appointments for ongoing pest management.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Collaborated closely with and educated clients to develop long-term integrated pest management solutions that addressed both immediate issues and future prevention measures.
  • Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions, while expertly managing time and resources to consistently provide over $20,000 in monthly customer revenue.

Restoration Supervisor

Restoration Management Company (RMC)
2021.01 - 2022.12
  • Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions, while providing detailed progress reports keeping clients informed on project status at all times.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Managed budgets for multiple projects, ensuring cost-effective allocation of resources and materials.

Mill Re-liner Team Coordinator

KalTech
2021.02 - 2021.12
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies; as well as coordinated new team members to tasks appropriate for their skill level and saw to their advancement in skills.
  • Directed weekly status meetings with agenda-setting, note-taking, and follow-up action items to ensure alignment among all stakeholders involved in ongoing projects.
  • Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks achieving better results; and payment liaison upon completion of projects.
  • Streamlined technology and aspects of the removal and installation process of liners, which were quickly adopted and incorporated into KalTech policies.
  • Performed over 40 safe and efficient re-lines at multi-state and international mine sites with 100% successful completion rate of safe products as a result.

Assistant Construction Manager

Phoenix Restoration
2014.09 - 2018.06
  • Ensured compliance with all relevant regulations and codes, facilitating smooth inspections and approvals from local authorities.
  • Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
  • Supervised team of 10 construction workers to maintain productivity, time management, and quality of work.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Performed general carpentry, framing, drywall demolition and installation, painting, insulation, and concrete pours.

Product Officer

W.I.S.E Consultants
2010.03 - 2014.01
  • Conducted market research and campaigns to identify new opportunities and target markets, while ensuring all existing customers were scheduled for current and expected consultation needs.
  • Provided comprehensive training programs to staff members, empowering them with the knowledge necessary to effectively sell and support new products.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Assembled quick reference spreadsheets for internal use on current and past customers to prepare for new clients business expansion needs.
  • Consistently increased customer and service provider satisfaction statistically by 300%

Education

Associate of Science - Fire Science

SD Naval Academy
San Diego

Skills

  • Coordination & Liaison
  • Project Management & Quality Control
  • Conflict Resolution
  • Adaptability
  • Administrative & Data Evaluation/Entry
  • Sales & Sales Management
  • Logistics & Planning
  • Team Building/Development & Training
  • Pest Removal & Chemical application
  • Company Branding
  • Organization & Time Management
  • Verbal & Written Communication

Veteran Status

Navy Veteran

References

References available Upon Request

Timeline

Pest Control Service Technician

Clark Pest Control
2023.08 - 2024.02

Mill Re-liner Team Coordinator

KalTech
2021.02 - 2021.12

Restoration Supervisor

Restoration Management Company (RMC)
2021.01 - 2022.12

Assistant Construction Manager

Phoenix Restoration
2014.09 - 2018.06

Product Officer

W.I.S.E Consultants
2010.03 - 2014.01

Associate of Science - Fire Science

SD Naval Academy
Sean McFadden