Sean McMillan
Mountain Brook,AL
Summary
Executive Leader with impactful leadership skills to develop other leaders and execute company vision and culture. Successful in developing companies and great teams capable of executing goals, scaling business opportunities, and adapting to change while maintaining corporate alignment.
Overview
27
27
years of professional experience
Work History
COO
Integra Water, LLC
Birmingham, AL
01.2015 - Current
- Leads the utilities 24-hour operations consisting of, Field Operations, Engineering & Construction, Business Development & Regulatory /Compliance, and In Office Operations, maintaining a 92% employee retention rate
- Execute the Owner/CEO vision to operate the utility with excellence in operations and an unrelenting focus on customer service by developing and cultivating teams, leadership, goals, ethics, and grit
- Provides leadership to division managers to successfully execute goals
- Builds and presents the divisional operating plans and budgets to the executive team and provides variance reporting for monthly executive meetings and P&L review
- Leads the Business Develop efforts that propelled the business from 8 utility systems and 1,200 customers to 61 utility systems and 21,000 customers from developer negotiations through executing APA
- Leads the Regulatory efforts in North Carolina and Texas, completing and filing new franchise applications, manage dockets, works with utility commission public staff on data requests, rate case filings, rate base calculations and tariffs
- Coordinates with legal counsel on complicated rate making situations when necessary
- Successfully completed 4 rate cases and 56 utility franchises
- Leads the In Office Operations division, which consists of customer service, billing, collections, accounts receivable and other in office support to field operations
- Increased current AR from 49% to 82% in 8 months while dramatically decreasing aged receivables, decreased monthly customer escalation issues from 35 to 0 in 12 months, increased billing accuracy by 43% in 12 months, and implemented work order system
- Leads the Field Operations division, which consists of certified water and wastewater operations, repairs and maintenance, and utility technicians
- Build the department to execute the corporate vision of excellence in operations
- Year over year obtained 99.8% compliance rate
- Leads the Engineering and Construction division to ensure all capital projects are engineered to company specification and constructed to engineered plans, on time and on budget
- Successfully constructed over $40M in utility assets and $15M currently under construction
- Works with the CFO and accounting departments to ensure proper booking of new utility assets, depreciation, and expenses per NARUC regulatory accounting principles
- Investigate, contract negotiate, and implement software systems to best drive efficiency and management; customer service & billing software system, construction software system, maintenance software system, vehicle management software systems, SCADA/Telemetry software systems, GIS software systems, and Time Reporting software systems to integrate with Great Plains accounting software system
- Manage PEO provider to establish and enforce company HR policies, payroll, handbook, job postings, hiring background criteria, onboarding process and employee benefits such as health insurance, retirement plans, supplemental insurance, life insurance, health savings accounts, and short/long-term disability
- Establish and implement dashboards, TEAMs Channels, Work Orders, Task Lists, video conferences, one on one meetings, and staff meetings to manage key aspects of the business, encouraging two-way communication between departments, and accountability to ensure company and employees goals were being achieved
- Led initiative away from third-party operations and trained field operations to be self-sufficient in completing repairs and maintenance eliminating the need for expensive contractors saving the utility $1M annually
- Build, implement and execute operational budgets, compensation budgets, capital budgets, maintenance budgets, and construction budgets
- Develop, implement, and enforce company policies such as corporate safety programs for OSHA compliance, SOPs, and vehicle driving policies
- Implemented newsletters and EOY division banquets
- Develops and leads the company leadership training to ensure CEO, CFO and other leaders in the organization are getting sound leadership training to grow and develop leadership skills that not only help the company achieve its vision but also personal growth that will help them in their life journey.
Territory Manager
Kirby smith machinery
Fort worth, TX
01.2014 - 01.2015
- Generated $13M in machinery sales as a 100% commission territory manager in Tarrant County, Texas.
President
TWELVE BASKETS, INC.
Atlanta, GA
01.2008 - 01.2014
- Provided strategic vision and leadership, spearheading business development initiatives into diverse market sectors to increase market share and ignite revenue growth
- Propelled revenue growth from $17M to $75M through expansion into new market sectors including frozen and refrigerated business segments
- Defined brand positioning and marketing strategies to expand footprint with new and existing customers; created OMS (Order Management System) giving customers complete visibility and online ordering ability
- Built and managed a leadership team including V.P
- Of Purchasing and Director of Warehouse Operations & Logistics, V.P
- Of Sales, V.P
- Of Finance
- Improved repack production equipment on bulk oil repackaging line that increased production by over 100% driving positive net profit and operational efficiency
- Spearheaded the due diligence process and acquired a Florida competitor, driving revenue to $75M in less than two years; led the acquisition of Reilly Dairy in 2010, serving as the point person from LOI to closure
- Led successive capital funding or refinancing efforts with Wells Fargo and First Capital, acquiring multiple $6M-$8M ABL loans, leading efforts from financial memo through balance sheet, term sheets and closing.
Territory Manager
metrac, inc.
Atlanta, GA
01.1998 - 01.2004
- Selected from a highly competitive field of candidates for a much-sought-after position in new and used heavy equipment sales of John Deere construction equipment customized for pipeline and grading contractors, government municipalities and forestry contractors
- Named two-time Salesman of the Year for generating highest sales company-wide
- Consistently contributed $15M-$20M in revenue year after year at a +12% profit margins.
Inside Sales
ferguson ENTERPRISES
Charleston, SC
01.1997 - 01.1998
- Brought on board in a fast-track management training program with exposure to every facet of business operations during a highly competitive, rigorous selection process
- Rapidly progressed to an inside sales position making cold calls.
Education
Bachelor of Science in Business Administration -
THE CITADEL – The Military College of South Carolina
Skills
- Executive Leadership
- Corporate Communications
- Cross-Functional Teamwork
- Change Management
- Delegation
- Business Development
- Strategic Planning
- Business Forecasting
- Compliance Management
- Organizational Development
- Operations Management
- Human Resources Management
- Strategic Partnerships
- Information Technology Management
- Budget Administration
- Policy Development
Affiliations
- Deacon Mountain Brook Baptist Church
- Pre-Teen Sunday School Teacher
- Alabama WMU Royal Ambassadors Birmingham Director 2020-2021
Timeline
COO
Integra Water, LLC
01.2015 - Current
Territory Manager
Kirby smith machinery
01.2014 - 01.2015
President
TWELVE BASKETS, INC.
01.2008 - 01.2014
Territory Manager
metrac, inc.
01.1998 - 01.2004
Inside Sales
ferguson ENTERPRISES
01.1997 - 01.1998
Bachelor of Science in Business Administration -
THE CITADEL – The Military College of South Carolina
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