Sean Mendyk
Carol Stream,IL
Summary
Dynamic leader with a proven track record at Rosati's Franchise & Development, excelling in operations management and people management. Spearheaded strategic initiatives, enhancing franchise performance and profitability. Skilled in project management and staff development, adept at problem-solving and vendor negotiations, significantly improving operational efficiency and stakeholder satisfaction.
Overview
6
6
years of professional experience
Work History
Director of Corporate Operations
Rosati's Franchise & Development
11.2023 - Current
- Partner with 78 franchise and corporate locations to develop plans, using insights, data, analytics, knowledge, and past experiences to drive company goals.
- Directly oversee 25 corporate locations and responsible for developing sales growth.
- Assist in buildout process from start to finish for 5 new restaurants and 6 store transfers.
- Assist franchisees in identifying opportunities that align with company interests, goals and financial resources.
- Assist in coordinating the restaurant opening process, training and follow-up support for new and existing franchises.
- Monitor and analyze chain wide KPI reports.
- Assist in the hiring, training and managing of operations team.
- Create company policies and communicate them across functional departments.
Operations Manager
Rosati's Franchise & Development
09.2021 - 11.2023
- Conducted over 300 on-site check-ins and inspections at franchise locations.
- On-site training manager for 11 store openings and transfers.
- Build and maintain valuable relationships with store owners and act as a liaison between company departments.
- Develop short and long-term strategic plans, and lead efforts to maximize profitability.
- Design and roll-out new company limited time offers based off current trends.
- Negotiate with vendors on behalf of the brand.
- Interpret data to provide recommendations and calculated decisions.
Manager of Ticket Sales & Digital Media
Windy City Bulls
08.2018 - 09.2021
- Manage the Windy City Bulls social media accounts, implementing strategies to grow following, engage and retain the fanbase, and drive conversion of sales campaigns.
- Oversee digital strategies. Collaborate with other departments across the organization to support their objectives and bring their visions to life. Work especially close with the ticketing and corporate partnership teams on their needs, campaigns and activations, focusing on ticket sales through digital channels.
- Implement and maintain a Scheduling / Planning calendar.
- Market and sell season tickets, partial plans, group/hospitality outings through market research, leads and client referrals. This includes daily phone calls and setting up face-to-face meetings with current and prospective clients.
- Improve year-over-year fan experience. Build positive relationships through active communication, including seat visits, phone calls, emails and other relevant communication channels.
- Utilize ticketing system to analyze past ticket buyers and generate leads for daily sales efforts and ensure that ticket package holders are maximizing their investment and fully utilizing their tickets.
Education
Bachelor of Science -
Illinois State University
Normal, IL12.2016
Skills
- Operations Management
- People Management
- Project Management
- Staff Development
- Contract and Vendor Management
- Problem Solving
Timeline
Director of Corporate Operations
Rosati's Franchise & Development
11.2023 - Current
Operations Manager
Rosati's Franchise & Development
09.2021 - 11.2023
Manager of Ticket Sales & Digital Media
Windy City Bulls
08.2018 - 09.2021
Bachelor of Science -
Illinois State University
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