Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Sean Miles - QMHA

Colorado Springs,CO

Summary


Behavioral health professional with extensive experience in managing patient care and treatment plans. Proven ability to collaborate with multidisciplinary teams to achieve optimal patient outcomes. Reliable team player with strong adaptability and problem-solving skills, known for effective communication and compassionate care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Behavioral Health Technician

Crossroads Of Southern Nevada
05.2021 - Current
  • Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
  • Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
  • Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
  • Conducted regular risk assessments on clients to ensure early identification of potential concerns or crises.
  • Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
  • Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Education

Frenship HS
Wolfforth, TX

Associate of Science - Nursing

College of Southern Nevada
Las Vegas, NV
01-2027

Skills

  • De-escalation techniques
  • Nonviolent crisis intervention
  • Substance abuse treatment
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Attention to detail
  • Reliability
  • Excellent communication
  • Vitals monitoring
  • HIPAA requirements

Accomplishments

  • Awarded employee of the month multiple times with the most recent being in March of this year.

Certification

  • First Aid/CPR Certified
  • QMHA
  • Overdose Prevention

References

- Kevin Gall

  Programs Director

  P: 702-881-6116

  E: kevin.g@crossroadsofsonv.com


- Andrea Ambrogio-Storage

   Programs Manager

   P: 702-629-8672

   E: Andrea.s@crossroadsofsonv.com


- Billie Patinio

  Operations Manager

  P: 808-465-6322

  E: billie.p@crossroadsofsonv.com






Timeline

Lead Behavioral Health Technician

Crossroads Of Southern Nevada
05.2021 - Current

Frenship HS

Associate of Science - Nursing

College of Southern Nevada

Similar Profiles

CREATE PROFILE