Sean Monaghan
Thayne,WY
Summary
With over 20 years of experience in maintenance, construction, HVAC, life safety management, and contractor management, this strategic and driven professional excels in problem solving and troubleshooting. Demonstrated track record of improving customer relationships and implementing effective solutions to ensure project completion and budgetary compliance.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Osprey Beverages
03.2024 - Current
- Perform delivery of Anheuser Busch and many other varieties of alcoholic and non-alcoholic beverages to Teton and Lincoln County
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Service Technician
SUBURBAN PROPANE LP
04.2023 - 03.2024
- Performed installation of gas lines and complete gas systems for new construction projects within Teton and Lincoln County
- Diagnosed gas systems form repair and upgrades during service calls to increase performance and enhance customer relatoinship.
- respond to gas leak complaints to repair issues and ensure customer safety
- Pick up and deliver propane tanks up to 1000 gallons using cranes and other methods
- 24 hour emergency on-call
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Obtained CDL and Gas licensing/certifications
Director of Maintenance
Grand Teton Property Management
10.2021 - 04.2023
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Provide guidance and leadership to the management to 30 HOA's over 20 High end homes/Caretaking Properties and a large amount of rental properties within the Jackson and Victor area
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided guidance to management regarding project bids for onsite improvements.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Troubleshot complex technical issues, providing expert guidance to the team in resolving problems quickly and effectively.
- Served as the primary liaison between customer and management teams across multiple locations, promoting cross-functional collaboration on best practices sharing initiatives.
- Increased team morale through effective communication, recognition of achievements, and fostering professional growth opportunities for staff members.
- Monitored staff performance and provided feedback to drive productivity.
- Addressed customer feedback and complaints to maximize satisfaction.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Maintenance Technician
Teton County School District
04.2021 - 10.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Set up and break down of special events for the schools
- Directed and managed special projects including the new turf installation of three athletic fields and restoration of gymnasium flooring
Maintenance Director
C Bar V
06.2019 - 11.2020
- Company Overview: Region V Boces, a residential treatment facility in Wilson and various special needs school programs throughout the state of Wyoming
- Responsible for ensuring and/or overseeing the day-to-day efficient operation, maintenance and repair of all properties and site systems for a residential treatment facility in Wilson and various special needs school programs throughout the state of Wyoming
- Building systems include HVAC, Electrical, Lighting, Plumbing, Energy Management, Fleet Vehicles, and Fire Protection
- Plan and execute capital and grant related projects
- Coordinate, conduct and/or provide support in the day-to-day completion, organization and accuracy of preventive maintenance
- Perform and/or supervise the installation, fabrication, construction, and repair or maintenance of mechanical and electrical equipment
- Responsible for assigning and/or performing preventive maintenance, and repair work to two direct reports
- Regularly inspect all areas of the site/building(s) and report deficiencies as well as suggestions for improvements
- Receive and/or generate own work assignments, plan work to be performed and obtain necessary tools, equipment and materials
- Complete work assignments in an effective and timely manner
- Promote and contribute toward overall effort in maintaining a high standard in the operation and appearance of the building(s) and grounds as well as positive employee relations through daily work practices
- Region V Boces, a residential treatment facility in Wilson and various special needs school programs throughout the state of Wyoming
- Highlights: buildouts of existing structures, esthetic improvements to improve quality of life/safety for staff and students, implemented several new processes, cleaning schedules, corrected energy management issues, and built a state of the art greenhouse for student education
Maintenance Specialist
Teton County
10.2018 - 03.2019
- Company Overview: Teton County Fairgrounds
- Responsible for ensuring and/or overseeing the day-to-day efficient operation, maintenance and repair of The Teton County Fairgrounds
- Building systems include HVAC, electrical, lighting, plumbing, and fire protection
- Responsible for performing preventive maintenance, and repair work
- Regularly inspect all areas of the site/building(s) and report deficiencies as well as suggestions for improvements
- Receive and/or generate own work assignments, plan work to be performed and obtain necessary tools, equipment and materials
- Complete work assignments in an effective and timely manner
- Perform snow removal for the grounds
- Operate Equipment such as a tractor, bobcat, and heavy duty water truck
- Promote and contribute toward overall effort in maintaining a high standard in the operation and appearance of the building(s) and grounds as well as positive customer relations through daily work practices
- Teton County Fairgrounds
- Highlights: Repaired customer experience by creating standards for appearance and cleanliness within the facilities
- Oversee and help plan the construction of Temporary fire station for Jackson Hole Fire Department
- Plan/coordinate special events such as The Fireman's Ball, Skijoring USA, and Jackson Hole Live!
Facilities Manager
Jackson Whole Grocer
07.2018 - 10.2018
- Responsible for ensuring and/or overseeing the day-to-day efficient operation, maintenance and repair of all building and site systems
- Building systems include HVAC, Refrigeration, electrical, lighting, plumbing, energy management, and fire protection
- Responsible performing preventive maintenance, loss control and repair work
- Oversee and/or contribute to the organization and accuracy of preventive maintenance, loss control, and repair work and related records for the buildings when required
- Regularly inspect building and report deficiencies as well as suggestions for improvements
- Promote and contribute toward overall effort in maintaining a high standard in the operation and appearance of the building and grounds as well as positive tenant relations through daily work practices
- Highlights: Implemented new processes such as a cleaning/sanitation schedule, preventative maintenance program, repair of complex equipment, and locating a critical glycol leak within the facility
Maintenance Supervisor/Facilities Manager
NiSource
05.2015 - 07.2017
- Company Overview: Columbia Gas of Massachusetts, a major natural gas supplier in the state of MA
- Responsible for ensuring and/or overseeing the day-to-day efficient operation, maintenance and repair of all properties and site systems for a major natural gas supplier in the state of MA
- Building systems include HVAC, electrical, lighting, plumbing, energy management, and fire protection
- Plan and execute capital projects
- Coordinate, conduct and/or provide support in the day-to-day completion, organization and accuracy of preventive maintenance
- Perform and/or supervise the installation, fabrication, construction, and repair or maintenance of mechanical and electrical equipment
- Responsible for assigning and/or performing preventive maintenance, and repair work
- Regularly inspect all areas of the site/building(s) and report deficiencies as well as suggestions for improvements
- Receive and/or generate own work assignments, plan work to be performed and obtain necessary tools, equipment and materials
- Complete work assignments in an effective and timely manner
- Promote and contribute toward overall effort in maintaining a high standard in the operation and appearance of the building(s) and grounds as well as positive employee relations through daily work practices
- Columbia Gas of Massachusetts, a major natural gas supplier in the state of MA
- Highlights: construction of several new structures, updates on older properties, and new office buildouts
Facilities Manager
PAREXEL International
11.2012 - 05.2015
- Company Overview: A global pharmaceutical CRO
- Manage 5 sites (250,000 sq
- Ft.) in the Billerica, MA campus and corporate office in Waltham, MA (60,000 sq.ft) of a global pharmaceutical CRO
- Provide clear direction and mentoring to the facilities staff; manage day-to-day operations and projects as required; prioritize workloads and customer needs; effectively solve problems and develop teamwork within local staff (5 employees and 1 contractor)
- Assist facilities team with the overall upkeep of the office, including general maintenance of building and office equipment and proper inventory of office supplies and equipment
- Assist facilities management with site budgets and forecasting
- Review and receive facilities-related invoices; verify work completed; work with procurement and AP to ensure prompt payment of invoices
- Support PAREXEL's security by ensuring safety and security policies are in place for the sites
- A global pharmaceutical CRO
- Highlights: construction of a pharmaceutical grade warehouse, design and installation of emergency back up generator for corporate headquarters, and several complicated office moves of 200 employees or more
Engineer
Boston Properties
08.2008 - 11.2012
- Responsible for ensuring and/or overseeing the day-to-day efficient operation, maintenance and repair of all building and site systems
- Building systems include HVAC, electrical, lighting, plumbing, energy management, and fire protection
- Responsible for assigning and/or performing preventive maintenance, loss control and repair work
- Oversee and/or contribute to the organization and accuracy of preventive maintenance, loss control, tenant requests and repair work and related records for the respective site/buildings when required
- Regularly inspect all areas of the site/building(s) and report deficiencies as well as suggestions for improvements
- Promote and contribute toward overall effort in maintaining a high standard in the operation and appearance of the building(s) and grounds as well as positive tenant relations through daily work practices
- Highlights: Identified major problem with a property that saved $60,000 in annual operating costs, spearheaded several energy savings initiatives which qualified several properties for Energy Star/Leed Certification
Education
HIGH SCHOOL DIPLOMA - HEATING VENTILATION AIR CONDITIONING AND REFRIGERATION
Minuteman Technical High School
Lexington, MA06.1997
Skills
- Engineering
- Leadership
- General Maintenance
- Basic Carpentry
- Contractor Management
- Preventative Maintenance Technician
- Journeyperson-Unrestricted Sheet Metal
- Time management
- Dependable and reliable
- Clean driving record
- Forklift operation
- Complex Problem-solving
Timeline
Delivery Driver
Osprey Beverages
03.2024 - Current
Service Technician
SUBURBAN PROPANE LP
04.2023 - 03.2024
Director of Maintenance
Grand Teton Property Management
10.2021 - 04.2023
Maintenance Technician
Teton County School District
04.2021 - 10.2021
Maintenance Director
C Bar V
06.2019 - 11.2020
Maintenance Specialist
Teton County
10.2018 - 03.2019
Facilities Manager
Jackson Whole Grocer
07.2018 - 10.2018
Maintenance Supervisor/Facilities Manager
NiSource
05.2015 - 07.2017
Facilities Manager
PAREXEL International
11.2012 - 05.2015
Engineer
Boston Properties
08.2008 - 11.2012
HIGH SCHOOL DIPLOMA - HEATING VENTILATION AIR CONDITIONING AND REFRIGERATION
Minuteman Technical High School
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