Summary
Overview
Work History
Education
Skills
Certification
Awards
Results
Timeline
Generic

Sean Moran

Daisetta,TX

Summary

Professional with experience in system testing, highly skilled in identifying and resolving software and hardware issues. Expertise in test automation, troubleshooting, and quality assurance. Strong focus on team collaboration and adaptability to changing needs. Known for reliability and results-driven approach.



Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations & System Test Engineer

KBRwyle
12.2016 - 05.2017
  • Effectively communicated with other system engineering personnel and senior executives on joint projects.
  • Maintained computer systems, installed and upgraded new systems.
  • Monitored, tracked and prioritized new work requests at Help Desk within set response times.
  • Analyzed and managed software patches and versions necessary for successful operating system upgrades.
  • Offered technical guidance and advised users of alternative approaches when troubleshooting.
  • Worked effectively in both independent and team environments to exceed IT goals.
  • Worked with various departments on integrating new processes for software and manual usage.
  • Tracked problematic system errors by implementing various user support tracking metrics.
  • Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
  • Configured security settings and granted system access to groups and individuals.
  • Ensured compliance with industry standards by conducting regular audits of testing procedures and documentation.
  • Increased customer satisfaction by ensuring seamless deployment of new features and updates.
  • Facilitated knowledge sharing among team members through regular meetings and workshops focused on emerging technologies, tools, and techniques within the field.
  • Boosted team productivity by leading training sessions on best practices in testing methodologies and tools.
  • Accelerated issue detection through the implementation of advanced monitoring tools during the testing phase.
  • Streamlined communication between cross-functional teams to expedite bug resolution and improve product release timelines.
  • Supported continuous improvement initiatives by analyzing test results, identifying trends, and recommending process enhancements.
  • Established robust QA processes, resulting in a significant reduction in post-release defects.
  • Reduced testing timeframes by implementing efficient automation tools and processes.
  • Maximized system uptime by promptly addressing production incidents, reducing downtime, and enhancing user experience.
  • Performed troubleshooting and maintenance of existing network systems.
  • Improved system functionality by conducting comprehensive tests and identifying defects.
  • Optimized system performance with thorough stress, load, and stability testing.
  • Incorporated delivery requirements into planning of testing schedules.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Advised developers on problems with databases, performance and other issues.
  • Developed and maintained defect databases for known issues.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Kept scripts and test cases updated with current requirements.
  • Documented testing procedures for developers and future testing use.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Performed root-cause analysis on reported issues, providing valuable insights for long-term problem resolution strategies.
  • Proactively identified opportunities to optimize existing test suites for better coverage or efficiency gains.
  • Contributed to the successful launch of numerous products through diligent validation efforts and attention to detail.
  • Validated end-to-end functionality of complex systems, ensuring smooth integration between various components.
  • Developed customized test plans for specific client requirements, resulting in tailored solutions that met unique needs.
  • Enhanced overall product quality through meticulous test case design and execution.
  • Collaborated with development teams to resolve software issues promptly and effectively.
  • Tracked test reports and failures determined by root cause data trends.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Reviewed, evaluated, and identified requirements for testability.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.

Operations & System Test Engineer

Leidos
01.2015 - 12.2016
  • Mentored junior engineers, focusing on the enhancement of their testing methodologies skills and actively cultivating a thriving culture of continuous learning and knowledge-sharing throughout the entire team.
  • Boosted team productivity by leading training sessions on best practices in testing methodologies and tools.
  • Accelerated issue detection through the implementation of advanced monitoring tools during the testing phase.
  • Effectively communicated with other system engineering personnel and senior executives on joint projects.
  • Maintained computer systems, installed and upgraded new systems.
  • Monitored, tracked and prioritized new work requests at Help Desk within set response times.
  • Analyzed and managed software patches and versions necessary for successful operating system upgrades.
  • Offered technical guidance and advised users of alternative approaches when troubleshooting.
  • Streamlined communication between cross-functional teams to expedite bug resolution and improve product release timelines.
  • Worked effectively in both independent and team environments to exceed IT goals.
  • Worked with various departments on integrating new processes for software and manual usage.
  • Tracked problematic system errors by implementing various user support tracking metrics.
  • Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
  • Configured security settings and granted system access to groups and individuals.
  • Ensured adherence to industry best practices and regulations through systematic audits of testing methodologies and all related documentation. This proactive approach guaranteed consistent quality and minimized potential risks across all projects.
  • Increased customer satisfaction by ensuring seamless deployment of new features and updates.
  • Cultivated a culture of continuous learning through the organization and facilitation of periodic knowledge-sharing sessions and workshops. These sessions encompassed a wide range of emerging technologies, innovative tools, and advanced techniques pertinent to the field, ensuring the team maintained expertise in industry advancements and best practices.
  • Supported continuous improvement initiatives by analyzing test results, identifying trends, and recommending process enhancements.
  • Established robust QA processes, resulting in a significant reduction in post-release defects.
  • Reduced testing timeframes by implementing efficient automation tools and processes.
  • Maximized system uptime by promptly addressing production incidents, reducing downtime, and enhancing user experience.
  • Performed troubleshooting and maintenance of existing network systems.
  • Improved system functionality by conducting comprehensive tests and identifying defects.
  • Optimized system performance with thorough stress, load, and stability testing.
  • Incorporated delivery requirements into planning of testing schedules.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Completed in-depth usability testing on Windows, Linux and Unix hardware.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Contributed to the successful launch of numerous products through diligent validation efforts and attention to detail.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Validated end-to-end functionality of complex systems, ensuring smooth integration between various components.
  • Advised developers on problems with databases, performance and other issues.
  • Developed and maintained defect databases for known issues.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Kept scripts and test cases updated with current requirements.
  • Documented testing procedures for developers and future testing use.
  • Reviewed, evaluated, and identified requirements for testability.
  • Developed customized test plans for specific client requirements, resulting in tailored solutions that met unique needs.
  • Enhanced overall product quality through meticulous test case design and execution.
  • Tracked test reports and failures determined by root cause data trends.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.

System Test Engineer

Lockheed Martin
10.2012 - 12.2015
  • Ensured compliance with industry standards by conducting regular audits of testing procedures and documentation.
  • Facilitated knowledge sharing among team members through regular meetings and workshops focused on emerging technologies, tools, and techniques within the field.
  • Documented testing procedures for developers and future testing use.
  • Performed root-cause analysis on reported issues, providing valuable insights for long-term problem resolution strategies.
  • Proactively identified opportunities to optimize existing test suites for better coverage or efficiency gains.
  • Collaborated with development teams to resolve software issues promptly and effectively.
  • Reviewed, evaluated, and identified requirements for testability.
  • Effectively communicated with other system engineering personnel and senior executives on joint projects.
  • Maintained computer systems, installed and upgraded new systems.
  • Monitored, tracked and prioritized new work requests at Help Desk within set response times.
  • Analyzed and managed software patches and versions necessary for successful operating system upgrades.
  • Offered technical guidance and advised users of alternative approaches when troubleshooting.
  • Worked effectively in both independent and team environments to exceed IT goals.
  • Worked with various departments on integrating new processes for software and manual usage.
  • Tracked problematic system errors by implementing various user support tracking metrics.
  • Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
  • Configured security settings and granted system access to groups and individuals.
  • Increased customer satisfaction by ensuring seamless deployment of new features and updates.
  • Boosted team productivity by leading training sessions on best practices in testing methodologies and tools.
  • Supported continuous improvement initiatives by analyzing test results, identifying trends, and recommending process enhancements.
  • Established robust QA processes, resulting in a significant reduction in post-release defects.
  • Maximized system uptime by promptly addressing production incidents, reducing downtime, and enhancing user experience.
  • Performed troubleshooting and maintenance of existing network systems.
  • Improved system functionality by conducting comprehensive tests and identifying defects.
  • Optimized system performance with thorough stress, load, and stability testing.
  • Incorporated delivery requirements into planning of testing schedules.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.

Operations NCO / Lead Instructor

US ARMY
04.2009 - 06.2012
  • Conducted over 225 Near Real Time JSTARS Missions
  • Conducted Over 300 Forensics GMTI RFI Products
  • Trained over 250 soldiers and civilians deploying to both Iraq and Afghanistan on Hardware and Software for the Common Ground Station (CGS), Joint Service Workstation (JSWS), and the DCGS-A Enabled Common Ground Station (DE-CGS).
  • Co-wrote the DE-CGS For Dummies Hardware and Software Manuals distributed by the ARMY detachment.
  • Tested the DE-CGS for fielding for the Joint Interoperability Test Command.
  • Participated in multiple named operations with Joint Interagency Task Force South (JIATF-S), National Geospatial Agency (NGA) and Homeland Security.
  • Tested newest versions of the MITRE ISR Forensic Tool, MOVINT Client, and SOCET GXP for software developers before being released to the warfighter.
  • Performed Integration Testing between the Northrop Grumman Integrated Test Facility (ITF) (replicated E-8C link) and the Group 5\6 CGS\JSWS CSB software and the DE-CGS software.
  • Improved operational efficiency by streamlining processes and implementing best practices.
  • Collaborated with other departments to develop integrated solutions for complex problems encountered during operations planning or execution phases.
  • Conducted regular risk assessments, identifying potential hazards and implementing mitigation strategies to maintain a safe working environment.
  • Reduced operational costs with thorough analysis and identification of cost-saving measures.
  • Optimized resource allocation, utilizing personnel strengths to maximize overall team effectiveness.
  • Developed comprehensive training programs for new recruits, fostering a culture of continuous learning and professional growth.
  • Evaluated personnel performance regularly, providing constructive feedback and recommending appropriate recognition or disciplinary actions as needed.
  • Conducted thorough after-action reviews following exercises or missions, identifying areas for improvement and implementing necessary changes to enhance future performance.
  • Streamlined administrative workflows by automating manual processes using available technology tools.
  • Enhanced team performance through effective training and mentoring on operations procedures.
  • Spearheaded the development of standard operating procedures for various aspects of the unit''s daily activities.
  • Implemented quality control measures to ensure high levels of accuracy in all administrative tasks performed by personnel within the unit.
  • Led physical fitness training sessions, promoting a healthy lifestyle among team members while improving overall unit readiness levels.
  • Coached junior leaders on effective decision-making techniques under high-stress environments.
  • Coordinated cross-functional teams to achieve successful completion of complex missions and projects.
  • Managed security clearance processing for personnel within the unit, ensuring compliance with relevant regulations at all times.
  • Maintained high levels of morale among subordinates, promoting open communication channels and addressing concerns promptly.
  • Managed logistics operations, ensuring timely delivery of supplies and equipment to support mission requirements.
  • Oversaw inventory management processes, ensuring proper tracking and accountability for all equipment assigned to the unit.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Trained and mentored personnel in combat operations and tactics.
  • Led team in developing strategic plans to meet operational objectives.
  • Coordinated activities of subordinate personnel to support mission success.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Monitored and assessed mission progress and provided updates to command.
  • Executed tactical operations with accuracy and control.
  • Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
  • Directed tactical operations in complex and challenging environments.
  • Planned and coordinated tactical movements of personnel and equipment.
  • Communicated with command centers to develop and execute tactical plans.
  • Integrated intelligence activities into other military operations, plans and programs.
  • Analyzed intelligence reports and identified potential tactical threats.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Prepared and delivered investigative reports and briefings.
  • Devised and implemented battle plans to achieve tactical objectives.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
  • Conducted and oversaw briefings and debriefings.
  • Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the class community.
  • Incorporated real-world examples into lessons, connecting abstract concepts to students'' everyday lives.
  • Participated in professional development workshops to stay current on educational trends and best practices, applying new knowledge to enhance teaching methods.
  • Reviewed class and student records to identify improvement opportunities.
  • Created culture focused on teaching whole student and developing individual potential.
  • Implemented effective classroom management strategies, fostering a positive learning environment.
  • Conducted ongoing assessments to track student progress, adjusting instruction as needed to ensure mastery of course content.
  • Evaluated student demographics to make effective choices in class and activity development.
  • Mentored struggling students through individualized tutoring sessions, resulting in improved academic performance.
  • Motivated junior teachers to provide exceptional learning environments.
  • Enhanced student comprehension by incorporating hands-on activities and group projects into lesson plans.
  • Developed tailored instructional materials for diverse learners, improving overall classroom performance.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Created and developed lesson plans to meet students' academic needs.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Created lessons and online testing materials to facilitate remote learning.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Evaluated students' understanding of course material through examinations and in-depth reports.

CGS Operator / Forensic Analyst

US ARMY, 18th Airborne Corps STB G2 ACE
09.2006 - 04.2009
  • Deployed to Camp Victory, Baghdad, Iraq in support of Operation Iraqi Freedom (OIF) 10/06 to 12/08.
  • Operated in the GMTI Forensic Analyst Cell (GFAC)
  • Conducted over 450 Near Real Time JSTARS GMTI Theatre Missions
  • Conducted Over 350 Forensics GMTI RFI Products

CGS Operator

US ARMY, 525th Military Intelligence Brigade
08.2004 - 09.2006
  • Deployed to Camp Victory, Baghdad, Iraq in support of Operation Iraqi Freedom (OIF) 11/04 to 10/05.
  • Performed Operations as part of a Tactical HUMINT Team (THT) and Physical Security for the JIAT-F Facility.

Trainee

US ARMY, Common Ground Station Operators Training
03.2004 - 08.2004
  • Learned how to operate the CGS.
  • Learned basic GMTI tracking skills.

Army Basic Trainee

US ARMY, Basic Soldiers Training Course
01.2004 - 03.2004
  • Trained on basic soldiering skills
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Study of Military Intelligence (96H10) Common Ground Station Operators Course

Cochise College
Fort Huachuca, AZ

High School Diploma - undefined

Deer Park High School
Deer Park, TX
06.2000

Skills

  • Test case design
  • Functional testing
  • Test data management
  • Test environment setup
  • User acceptance testing
  • Regression testing
  • Performance testing
  • Requirements analysis
  • Load testing
  • Defect tracking
  • Stress testing
  • Usability testing
  • System integration testing
  • Security testing
  • Continuous integration
  • Version control systems
  • Continuous deployment
  • Customer service
  • Problem-solving
  • Attention to detail
  • Critical thinking
  • Manual testing
  • Near real-time ground moving target indication
  • Forensic GMTI Operations
  • DCGS-A Enabled Common Ground Station (DE-CGS) V A, B, C Operations
  • DCGS-A Operations
  • Common Ground Station (CGS) Operations
  • Joint Service Workstation (JSWS) Operations
  • GEOINT Operations
  • FMV Exploitation
  • ISR Forensic Tool
  • MOVINT Client
  • DotMatrix
  • OSRVT
  • FalconView
  • ARCGIS
  • SOCET GXP
  • AGITK
  • Joint Tactical Terminal (JTT)
  • IBSSO
  • JSTARS
  • LSRS

Certification

  • DCGS-A Certified
  • DE-CGS Certified
  • AGITK Certified


Awards

Honored with 4 ARMY Commendation Medals (2005/2008/2008/2009), 2 Good Conduct Medal (2007/2010), 2 Air Force Achievement Award (2012/2012)

Results

Earned consistent commendations for devotion to duty for always going beyond what is the norm and constantly increasing the unit’s effectiveness during Live Environment Training. Fulfilled a wide range of extra duties for the named operations the JTF participated in. Was awarded 2 separate Air Force Achievement Award for Intelligence that was provided that directly cause the interdiction of 30 Million dollars of illegal narcotics. Being a well-known and respected analyst in the field often invited to the GMTI Community Of Practice events and the Analyst Work Groups that are held has always helped me reinforce the fact that GMTI is helpful to the warfighter.

Timeline

Operations & System Test Engineer

KBRwyle
12.2016 - 05.2017

Operations & System Test Engineer

Leidos
01.2015 - 12.2016

System Test Engineer

Lockheed Martin
10.2012 - 12.2015

Operations NCO / Lead Instructor

US ARMY
04.2009 - 06.2012

CGS Operator / Forensic Analyst

US ARMY, 18th Airborne Corps STB G2 ACE
09.2006 - 04.2009

CGS Operator

US ARMY, 525th Military Intelligence Brigade
08.2004 - 09.2006

Trainee

US ARMY, Common Ground Station Operators Training
03.2004 - 08.2004

Army Basic Trainee

US ARMY, Basic Soldiers Training Course
01.2004 - 03.2004

High School Diploma - undefined

Deer Park High School

Study of Military Intelligence (96H10) Common Ground Station Operators Course

Cochise College
Sean Moran