
Results-driven Business Owner, Fire Lieutenant, and Trades Professional with 15+ years of experience leading business operations, emergency response teams, and customer-focused service initiatives. Strategic leader and decisive problem solver with a strong commitment to safety, operational excellence, and exceeding customer expectations. Proven ability to manage complex situations, de-escalate conflict, and drive positive outcomes through effective leadership and communication. Extensive experience in fire suppression, EMS response, personnel training, team development.
Rapidly promoted through multiple leadership ranks based on performance and initiative. Supervised a team of six, ensuring completion of daily operations and certification goals. Coordinated logistics for large-scale Spring Break and Semana Santa triage tents, including training EMS students, paramedics, and ambulance crews, while managing equipment and medical supplies to support over 10,000 patients across multi-week operations.