Sean Mueller
San Francisco,CA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rock Wall Attendant
Valdez Parks and Recreation
Valdez, Alaska (12 Hours/Week, $16/hr)
09.2024 - Current
- Utilized basic first aid training to respond quickly in emergency situations
- Fostered an enjoyable atmosphere for guests through friendly interactions and positive attitude
- Gained experience in customer service and problem solving by assisting customers with harnessing, safety regulations, and selecting appropriate routes on the rock wall
- Managed inventory levels efficiently by ordering supplies when necessary
- Provided excellent customer service by responding promptly to customer inquiries and addressing any concerns or complaints in a timely manner
- Assisted with maintaining accurate records of daily activities
- Including number of participants, special requests
- Developed knowledge of proper belay techniques to ensure the safety of climbers while they ascend the wall
- Inspected equipment regularly to identify any potential hazards or damages prior to use
- Enforced rules and regulations pertaining to the facility's operations consistently
Retail Senior Staffer
Sports Basement
San. Francisco, CA (24 Hours/Week, $21/hr)
01.2021 - 08.2024
- Supervised junior staffers by providing guidance when needed in order to facilitate their professional development
- Developed and maintained positive relationships with clients, vendors, and colleagues
- Participated in brainstorming sessions related to process improvement initiatives within the department
- Organized and facilitated weekly team meetings to discuss goals and objectives
- Demonstrated excellent customer service and communication skills in daily operations
- Developed promotional materials such as brochures, flyers, and newsletters aimed at increasing public awareness about the organization's products and services
- Resolved conflicts between staff members
- Performed administrative duties such as filing documents, ordering supplies, scheduling appointments
- Interacted with employees to cover daily staffing requirements
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles
- Delivered quick, professional, and friendly check-out experience to customers
- Handled large amounts of money and supported accuracy of financial transactions
- Trained new cashiers on operational procedures, policies, and standards
- Refunded customers and returned items for product issues
- Answered store phone and wrote down customer requests for deliveries, large orders, or reservations
- Served as a role model for other employees by demonstrating professionalism at all times
Environmental Program Assistant
Epicnetwork.org
San Francisco, CA (10 Hours/Week, $20/hr)
06.2021 - 01.2024
- Organized meetings and disseminated company information to employees
- Maintained accurate records of program activities and outcomes
- Provided administrative assistance to program managers to ensure successful completion of program objectives
- Conducted outreach activities within local communities regarding available services provided through program
- Provided administrative support to program staff, including scheduling meetings and managing calendars
- Created presentations using PowerPoint software to showcase results from completed projects
- Troubleshot minor problems and reported larger technical issues
- Conducted research to identify potential funding sources and grant opportunities
- Attended industry events and conferences to network with other businesses
Sustainable Infrastructure Intern
ASU FLAGSHIP
Chicago, IL (20 Hours/Week, $2,000 Stipend)
09.2022 - 02.2023
- Sought opportunities to learn new skills and tackle challenging tasks
- Assisted project teams with research, data collection, and administrative tasks
- Compiled data from multiple sources into comprehensive spreadsheets for analysis
- Reviewed and revised sustainability proposals or policies
- Contributed to project success through effective communication and organization skills
- Participated in training sessions and workshops to enhance knowledge and skillset
- Developed marketing or outreach media to communicate sustainability issues, procedures or objectives
- Gained experience, exposure and knowledge of career-specific procedures and systems
- Utilized strong written communication skills to draft reports, emails, and other documents
- Eagerly absorbed new information and honed skills under guidance of experienced professionals
- Trained in different positions and worked with variety of personnel
- Participated in team meetings and brainstorming sessions to contribute ideas and insights
- Presented research findings and project updates clearly and concisely to team members
Environmental Education Fellow
Opportunities For All
San. Francisco, CA (20 Hours/Week, $20/hr)
06.2021 - 08.2021
- Led workshops designed to enhance employee engagement and foster collaboration amongst team members
- Provided technical support during implementation phases of new initiatives
- Facilitated classroom discussions to promote critical thinking about instructional topics
- Developed syllabuses and course schedules to communicate classroom expectations and learning objectives
- Held office hours to meet with students and administer make-up assignments
- Designed surveys used for collecting feedback from customers about products or services offered
- Distributed graded assignments to students for review
- Refined teaching techniques by discussing strategies with other faculty members
- Advised students regarding future academic and vocational opportunities
- Established strong networks within the organization by building relationships with key players across departments
- Developed lesson plans to guide student instruction
- Offered constructive feedback to students to increase test scores and promote understanding
- Met deadlines while maintaining high-quality deliverables
Education
Associate in Science (A.S.) - Environmental Science
City College of San Francisco
San Francisco06.2026
OEC - Natural Resources Technician
University of Alaska Anchorage
Anchorage, AK, US12.2024
Associate in Science (A.S.) - Applied Science and Technology
University of Alaska Anchorage
Anchorage, AK, US12.2024
OEC - Marine Natural Resources Technician
University of Alaska Anchorage
Anchorage, AK, US05.2024
Skills
- Operations Support
- Information Management
- Creative Problem-Solving
- Research
- Partnership Development
- Teamwork and Collaboration
- Research abilities
- Powerpoint Presentations
- Classroom Management
- Driven and Outgoing
- Report Preparation
- Remote Working Experience
- Interpersonal Skills
- Program Administration
- Meeting facilitation
- Program Planning
- Valid Driver's License
- Lesson Planning
- Social Media Management
- Data Analysis
- Time Management
- Microsoft Office Proficiency
- Team Collaboration
- Task Prioritization
- Conflict Resolution
Certification
- Marine Natural Resources Technician
- Natural Resources Technician
- Aquaculture Methods
- CPR Certified
Awards
Youth Climate Justice Award
Volunteer Experience
Trips For Kids, Educator, San. Francisco, CA, 2023-01, 2023-08, Fostered an inclusive environment that promoted respect for diversity of opinions., Incorporated hands-on activities into lessons to increase student engagement., Facilitated group work activities that enhanced collaboration among peers., Engaged with students individually to meet emotional and physical needs., Organized and led nature-based cycling excursions for underprivileged youth, providing them with opportunities to engage with the outdoors while teaching important life skills and lessons. beyond the traditional classroom setting.
Presentations
- Sustainability Crash Course (Opportunities For All)
- Sustainable Infrastructure, Chicago (American Geophysical Union)
References
Drew Lehman-
Languages
Spanish
Professional
Timeline
Rock Wall Attendant
Valdez Parks and Recreation
09.2024 - Current
Sustainable Infrastructure Intern
ASU FLAGSHIP
09.2022 - 02.2023
Environmental Program Assistant
Epicnetwork.org
06.2021 - 01.2024
Environmental Education Fellow
Opportunities For All
06.2021 - 08.2021
Retail Senior Staffer
Sports Basement
01.2021 - 08.2024
- Marine Natural Resources Technician
- Natural Resources Technician
- Aquaculture Methods
- CPR Certified
Associate in Science (A.S.) - Environmental Science
City College of San Francisco
OEC - Natural Resources Technician
University of Alaska Anchorage
Associate in Science (A.S.) - Applied Science and Technology
University of Alaska Anchorage
OEC - Marine Natural Resources Technician
University of Alaska Anchorage
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