Self-motivated professional Business Unit Manager with 20 plus years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
16
16
years of professional experience
Work History
General Manager of Operations
RM Speeech
Columbia , TN
04.2023 - Current
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Managed time efficiently in order to complete all tasks within deadlines.
Owner/Operator
Self Employed
08.2022 - Current
Provided consultation, planning, oversight, execution and closing of small-scale home renovation projects.
Operations Manager / Project Manager
US Ecology, Environmental Services Inc
01.2017 - 04.2021
Negotiated and managed third-party contracts related to project deliverables.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demand.
P&L responsibility for direct labor and facility operations, guidance in sales and business operations to maximize profits, minimize expenses and provide improved customer contracts.
Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
Directly increased business with big tech company by 15%
Conducted emergency response training to reduce fear, anxiety and losses that accompany disasters and accidents.
Introduced new methods, practices, and systems to reduce turnaround time.
Recruited, directed and oversaw personnel to achieve Financial, Safety, Employee satisfaction and quality targets.
Supervised operations staff and kept employees compliant with company policies and procedures
Scheduled employees for shifts, taking into account customer traffic and employee strengths
Trained new employees on proper protocols and customer service standards
Business Development Manager
CanJer Industrial Lubricants
01.2015 - 01.2017
Implement and execute all marketing activities to increase and improve branding recognitions program.
Created and managed education training to customers emphasizing impacts of ISO cleanliness and providing solutions to improve many client's bottom line.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Represented company and promoted products at conferences and industry events.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning by delivering $650k in new business.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Director of Operations /General Manager
Clean Harbors Energy and Industrial Services
01.2008 - 01.2015
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Prepared annual budgets with controls to prevent overages.
Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Drove year-over-year business growth from $5 to $15 Mill, through operations, strategic vision, and long-range planning.
Proven ability to learn quickly and adapt to new situations.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Managed time efficiently in order to complete all tasks within deadlines.
Regional Manager
Propak Compression Services
01.2007 - 01.2008
Increased growth of service and parts business by 15%
Managed over $12M in parts inventories, with parts and service staff technicians
Full Area P & L responsibilities.
Managed purchasing, sales, marketing and customer account operations efficiently.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Met with senior management to determine needs and develop roadmaps.
Education
National Diploma Business Management (BMTec) - Business Administration And Management