Sean Murphy
McCalla
Summary
Operations leader with 15 years of experience in large-scale warehouse and regional distribution management. Achievements include enhanced operational efficiency, cost reduction, and increased customer satisfaction. Expertise in staff development, inventory management, and process optimization. Recognized for building effective teams and consistently exceeding organizational objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Wurth Wood Group
11.2022 - Current
- Oversee operations across 8 warehouse branches with a strong focus on compliance, performance metrics, staff development, and customer satisfaction.
- Lead and monitor P&L performance; identify and implement cost-saving initiatives.
- Ensure company policies, procedures, and safety standards are followed across all branches.
- Conduct regular audits to maintain compliance with regulatory and company standards.
- Streamline operational processes to improve efficiency and on-time delivery.
- Implement quality control initiatives to reduce errors and enhance service quality.
- Build long-term client relationships and resolve issues promptly to ensure high satisfaction.
- Provide leadership and mentorship to warehouse managers and staff across regions.
Assistant General Manager
The Home Depot | Rapid Deployment Center
11.2014 - 11.2022
- Directed day-to-day operations of an 800,000+ sq. ft. warehouse, managing a team of 125+ associates, including 3 Operations Managers and 9 Supervisors.
- Oversaw budgeting and P&L; created improvement plans based on financial variances.
- Utilized forecasting and scheduling tools to align staffing with demand.
- Ensured compliance with safety protocols, serving as a role model for associates.
- Led performance evaluations and improvement plans to meet key operational goals.
- Maximized productivity through performance monitoring and process optimization.
- Collaborated cross-functionally to improve service delivery and customer experience.
Warehouse Operations Manager
Holman USA Distribution
03.2014 - 11.2014
- Managed warehouse team and daily operations in a wholesale production environment.
- Led staffing efforts and schedule planning to ensure efficient workflow.
- Trained and supervised staff to meet safety and compliance standards.
- Resolved product dispatch issues to maintain excellent customer service levels.
Education
Studied - Agribusiness
Santa Fe College
Gainesville, FL01.2003
High School Diploma - undefined
Alachua, FL06.2001
Skills
- Profit & Loss Oversight
- Staff Leadership & Development
- Customer Service Excellence
- Operational efficiency
- Outstanding communication skills
- Excellent interpersonal skills
- Forecasting
- Distribution center operations
- Key performance indicators
- Compliance management
- Staffing oversight
- Systems Proficiency: Manhattan WMS, WCS, CMS/BOSS, KRONOS, Workday, YMS, MS Office Suite
Certification
- Certified in Crucial Conversations
- Led LM/WM conversion project support
Timeline
Regional Operations Manager
Wurth Wood Group
11.2022 - Current
Assistant General Manager
The Home Depot | Rapid Deployment Center
11.2014 - 11.2022
Warehouse Operations Manager
Holman USA Distribution
03.2014 - 11.2014
High School Diploma - undefined
Studied - Agribusiness
Santa Fe College
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