Sean Murray
Alpharetta,GA
Summary
Proven leader with extensive experience at Made Kitchen & Cocktails, adept in operations management and customer relations. Excelled in staff training, enhancing team motivation, and streamlining processes for improved efficiency. Demonstrated expertise in money handling and decision-making, significantly boosting service quality and performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Made Kitchen And Cocktails
2024.01 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Bartender
Made Kitchen & Cocktails
2022.12 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Made Kitchen & Cocktails
2020.09 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Computer Science -
Georgia State University
Atlanta, GA12.2024
GED -
Cambridge High School
Alpharetta, GA05.2019
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Operations Management
- Customer Relationship Management (CRM)
- Computer Skills
- Team Leadership
- Decision-Making
Timeline
Assistant Manager
Made Kitchen And Cocktails
2024.01 - Current
Bartender
Made Kitchen & Cocktails
2022.12 - Current
Server
Made Kitchen & Cocktails
2020.09 - Current
Computer Science -
Georgia State University
GED -
Cambridge High School
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