Sean Nellis
Conroe
Summary
Dynamic team leader with a proven track record, excelling in staff training and operational efficiency. Skilled in problem-solving and inventory management, I foster a collaborative environment that enhances customer satisfaction and drives team performance.
Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
23
23
years of professional experience
Work History
Team Leader
Jack in the Box
01.2025 - Current
- Supervised daily operations, ensuring quality service and adherence to safety standards.
- Trained team members on menu items, customer service protocols, and operational procedures.
- Managed inventory levels, minimizing waste while maintaining stock availability for peak hours.
- Monitored compliance with health regulations, ensuring a clean and safe work environment for staff and customers.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Owner/Operator
Blackheart Cafe
10.2024 - 01.2025
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Developed and implemented menu items based on seasonal ingredients and customer preferences.
- Trained and supervised staff in food safety protocols and service standards.
- Monitored inventory levels, optimizing stock management to reduce waste.
- Created marketing strategies to increase foot traffic and promote community engagement events.
Delivery Driver
Papa John's Pizza
10.2020 - 10.2024
- Delivered orders promptly while ensuring adherence to safety guidelines and traffic regulations.
- Managed route planning to optimize delivery efficiency and customer satisfaction.
- Trained new drivers on delivery protocols and customer service best practices.
- Maintained accurate records of deliveries, payments, and customer interactions.
Office Manager
Joshua Nellis D.D.S.
01.2003 - 03.2020
- Managed daily office operations to ensure smooth workflow and efficient patient scheduling.
- Implemented inventory management system, reducing supply costs and minimizing waste.
- Oversaw financial transactions, ensuring accuracy in billing and collections processes.
- Developed patient communication protocols to improve appointment adherence and satisfaction rates.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Graphic Design
Montgomery College
Rockville, MDArt
Maryland Institute College of Art
Baltimore, MDSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team supervision
- People management
- Staff training
- Goal setting
- Overseeing daily activities
- Conflict resolution
- Client support
- Cash handling
Timeline
Team Leader
Jack in the Box
01.2025 - Current
Owner/Operator
Blackheart Cafe
10.2024 - 01.2025
Delivery Driver
Papa John's Pizza
10.2020 - 10.2024
Office Manager
Joshua Nellis D.D.S.
01.2003 - 03.2020
Graphic Design
Montgomery College
Art
Maryland Institute College of Art