Sean O'Connor
Nesconset,NY
Summary
Senior Sales/Account Management Professional accomplished, seasoned, well-qualified, and results-driven, with extensive sales and account management experience across multiple business sectors. Recognized and awarded multiple times for the ability to provide superior levels of client service. A proactive team leader and self-starter who enjoys tackling new challenges and responsibilities. Able to employ a strong sales and account building foundation in daily task completion. A collaborative communicator; adept at building and maintaining strong client relationships. Forward-thinking Senior Manager adept at managing teams of 8 employees with 2 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
17
17
years of professional experience
Work History
Senior Manager of International Sales
DHL International, Inc.
08.2019 - Current
- Deliver customized presentations to C-level decision makers to close new business including Ralph Lauren, Lufthansa and Canon
- Maintain and increase revenue streams with current key accounts nationwide using in-person visits
- Demonstrate extensive international knowledge of DHL networks and logistic tools, processes, and technologies to manage/grow territory and document activities
- Partner with senior management and Operations to maximize sales and boost territory revenue growth
- Recruit, interview, train, and mentor all new hires utilizing field rides, coaching sessions, and daily communication to ensure a high-performance and well-balanced team
- Selected Contributions: Finished 2023 at 123% YTD over targeted revenue growth
- Won Regional Sales Champion for 2021
- Leader in new acquisition growth Q2
- Q3, Q4 of 2021
- Finished 2021 at 185% YTD over targeted revenue growth
- Won Regional Sales Champion for 2020
- Finished 2020 at 156.8% YTD over targeted revenue growth
- USA Sales All-Star Winner May and June, July and December of 2020
- As a National Account Manager achieved the highest sales award of Ambassador's Club recipient for Q4 2017 and Q1 2018
- Ended 2016, 2017 and 2018 between 155-231% over targeted revenue goal
- As a National Account Manager grew inherited book of accounts from 2M to 5M within 18 months
- As a Manager of International Sales built 114 new accounts from a starting base of 24 throughout Long Island, NY using cold-calling, cultivating leads, networking, and cross-selling with the Operations Division
- Ensure high post-sale satisfaction and build positive long-term relationships through customized logistic solutions for all clients, monthly business revues to identify internal weaknesses, and uncovering untapped revenue opportunities.
National Account Manager
DHL International, Inc.
07.2017 - 07.2019
- Deliver customized presentations to C-level decision makers to close new business including Ralph Lauren, Lufthansa and Canon
- Maintain and increase revenue streams with current key accounts nationwide using in-person visits
- Demonstrate extensive international knowledge of DHL networks and logistic tools, processes, and technologies to manage/grow territory and document activities
- Partner with senior management and Operations to maximize sales and boost territory revenue growth
- Recruit, interview, train, and mentor all new hires utilizing field rides, coaching sessions, and daily communication to ensure a high-performance and well-balanced team
- Selected Contributions: Finished 2023 at 123% YTD over targeted revenue growth
- Won Regional Sales Champion for 2021
- Leader in new acquisition growth Q2
- Q3, Q4 of 2021
- Finished 2021 at 185% YTD over targeted revenue growth
- Won Regional Sales Champion for 2020
- Finished 2020 at 156.8% YTD over targeted revenue growth
- USA Sales All-Star Winner May and June, July and December of 2020
- As a National Account Manager achieved the highest sales award of Ambassador's Club recipient for Q4 2017 and Q1 2018
- Ended 2016, 2017 and 2018 between 155-231% over targeted revenue goal
- As a National Account Manager grew inherited book of accounts from 2M to 5M within 18 months
- As a Manager of International Sales built 114 new accounts from a starting base of 24 throughout Long Island, NY using cold-calling, cultivating leads, networking, and cross-selling with the Operations Division
- Ensure high post-sale satisfaction and build positive long-term relationships through customized logistic solutions for all clients, monthly business revues to identify internal weaknesses, and uncovering untapped revenue opportunities.
Manager of International Sales
DHL International, Inc.
04.2012 - 07.2017
- Deliver customized presentations to C-level decision makers to close new business including Ralph Lauren, Lufthansa and Canon
- Maintain and increase revenue streams with current key accounts nationwide using in-person visits
- Demonstrate extensive international knowledge of DHL networks and logistic tools, processes, and technologies to manage/grow territory and document activities
- Partner with senior management and Operations to maximize sales and boost territory revenue growth
- Recruit, interview, train, and mentor all new hires utilizing field rides, coaching sessions, and daily communication to ensure a high-performance and well-balanced team
- Selected Contributions: Finished 2023 at 123% YTD over targeted revenue growth
- Won Regional Sales Champion for 2021
- Leader in new acquisition growth Q2
- Q3, Q4 of 2021
- Finished 2021 at 185% YTD over targeted revenue growth
- Won Regional Sales Champion for 2020
- Finished 2020 at 156.8% YTD over targeted revenue growth
- USA Sales All-Star Winner May and June, July and December of 2020
- As a National Account Manager achieved the highest sales award of Ambassador's Club recipient for Q4 2017 and Q1 2018
- Ended 2016, 2017 and 2018 between 155-231% over targeted revenue goal
- As a National Account Manager grew inherited book of accounts from 2M to 5M within 18 months
- As a Manager of International Sales built 114 new accounts from a starting base of 24 throughout Long Island, NY using cold-calling, cultivating leads, networking, and cross-selling with the Operations Division
- Ensure high post-sale satisfaction and build positive long-term relationships through customized logistic solutions for all clients, monthly business revues to identify internal weaknesses, and uncovering untapped revenue opportunities.
Pharmaceutical Sales Rep
DAIICHI SANKYO PHARMACEUTICALS (DSI)
07.2007 - 04.2012
- Developed robust relationships with 150+ targeted physicians within the Cardiovascular, Primary Care, and Endocrinology fields to demonstrate the benefit of DSI's three primary agents, Welchol, Benicar, and Azor
- Maintained the ever-changing data of disease states; managed care coverage, and competitive product knowledge; and addressed physician/office staff needs within the territory
- Crafted and implemented specific targeting strategies with physicians to increase prescription volumes and market share, quarter-over-quarter
- Demonstrated proficiency in the use of sales data and targeting tools to prioritize DSI's cardiovascular and endocrinology products with high impact physicians, nurses, and PAs
- Provided superior customer service by quickly/efficiently responding to physician requests, inquiries, and needs
- Conducted product educational programs to physicians and office staff on the features and benefits of DSI's primary pharmaceutical agents
- Selected Contributions: Left the company ranked 22nd out of 495 sales representatives nationwide; 4th out of 91 sales representatives within the northeast region; and 1st out of 9 sales representatives within the Long Island district
- One of 28 Platinum Performance winners for 2010 and 2011, awarded to the top 10% of the national sales forces
- Increased market share for the cardiovascular agent, Benicar, from 6% to 16% within 22 months; achieved a 42% volume increase for the oral anti-diabetic agent Welchol.
Education
Bachelor of Arts - English Education
St. Joseph's College
Patchogue, NY06.1999
English Education
New York University
New York, NYSkills
- International Sales Management
- Account Management
- Team Leadership and Development
- Territory Growth
- Increasing Revenue Streams
- Client Relationship Building
- Sales Data/Targeting Tools Usage
- Strategic Planning
- Cross-Functional Collaboration
- Cross-functional Team Coordination
- Data-driven decision-making
- Training and Development
- Onboarding and Orientation
- Lead Generation
- Employee Coaching and Mentoring
- Customer Relationship Management
References
Upon Request
Timeline
Senior Manager of International Sales
DHL International, Inc.
08.2019 - Current
National Account Manager
DHL International, Inc.
07.2017 - 07.2019
Manager of International Sales
DHL International, Inc.
04.2012 - 07.2017
Pharmaceutical Sales Rep
DAIICHI SANKYO PHARMACEUTICALS (DSI)
07.2007 - 04.2012
Bachelor of Arts - English Education
St. Joseph's College
English Education
New York University
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