Sean O'Connor
Nesconset,NY
Summary
Senior Sales/Account Management Professional accomplished, seasoned, well-qualified, and results-driven, with extensive sales and account management experience across multiple business sectors. Recognized and awarded multiple times for the ability to provide superior levels of client service. A proactive team leader and self-starter who enjoys tackling new challenges and responsibilities. Able to employ a strong sales and account building foundation in daily task completion. A collaborative communicator; adept at building and maintaining strong client relationships. Forward-thinking Senior Manager adept at managing teams of 8 employees with 2 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
17
17
years of professional experience
Work History
Senior Manager of International Sales
DHL International, Inc.
Long Island, NY
08.2019 - Current
- Deliver customized presentations to C-level decision makers to close new business including Ralph Lauren, Lufthansa and Canon
- Maintain and increase revenue streams with current key accounts nationwide using in-person visits
- Demonstrate extensive international knowledge of DHL networks and logistic tools, processes, and technologies to manage/grow territory and document activities
- Partner with senior management and Operations to maximize sales and boost territory revenue growth
- Recruit, interview, train, and mentor all new hires utilizing field rides, coaching sessions, and daily communication to ensure a high-performance and well-balanced team
- Selected Contributions: Finished 2023 at 123% YTD over targeted revenue growth
- Won Regional Sales Champion for 2021
- Leader in new acquisition growth Q2
- Q3, Q4 of 2021
- Finished 2021 at 185% YTD over targeted revenue growth
- Won Regional Sales Champion for 2020
- Finished 2020 at 156.8% YTD over targeted revenue growth
- USA Sales All-Star Winner May and June, July and December of 2020
- As a National Account Manager achieved the highest sales award of Ambassador's Club recipient for Q4 2017 and Q1 2018
- Ended 2016, 2017 and 2018 between 155-231% over targeted revenue goal
- As a National Account Manager grew inherited book of accounts from 2M to 5M within 18 months
- As a Manager of International Sales built 114 new accounts from a starting base of 24 throughout Long Island, NY using cold-calling, cultivating leads, networking, and cross-selling with the Operations Division
- Ensure high post-sale satisfaction and build positive long-term relationships through customized logistic solutions for all clients, monthly business revues to identify internal weaknesses, and uncovering untapped revenue opportunities.
National Account Manager
DHL International, Inc.
Long Island, NY
07.2017 - 07.2019
- Deliver customized presentations to C-level decision makers to close new business including Ralph Lauren, Lufthansa and Canon
- Maintain and increase revenue streams with current key accounts nationwide using in-person visits
- Demonstrate extensive international knowledge of DHL networks and logistic tools, processes, and technologies to manage/grow territory and document activities
- Partner with senior management and Operations to maximize sales and boost territory revenue growth
- Recruit, interview, train, and mentor all new hires utilizing field rides, coaching sessions, and daily communication to ensure a high-performance and well-balanced team
- Selected Contributions: Finished 2023 at 123% YTD over targeted revenue growth
- Won Regional Sales Champion for 2021
- Leader in new acquisition growth Q2
- Q3, Q4 of 2021
- Finished 2021 at 185% YTD over targeted revenue growth
- Won Regional Sales Champion for 2020
- Finished 2020 at 156.8% YTD over targeted revenue growth
- USA Sales All-Star Winner May and June, July and December of 2020
- As a National Account Manager achieved the highest sales award of Ambassador's Club recipient for Q4 2017 and Q1 2018
- Ended 2016, 2017 and 2018 between 155-231% over targeted revenue goal
- As a National Account Manager grew inherited book of accounts from 2M to 5M within 18 months
- As a Manager of International Sales built 114 new accounts from a starting base of 24 throughout Long Island, NY using cold-calling, cultivating leads, networking, and cross-selling with the Operations Division
- Ensure high post-sale satisfaction and build positive long-term relationships through customized logistic solutions for all clients, monthly business revues to identify internal weaknesses, and uncovering untapped revenue opportunities.
Manager of International Sales
DHL International, Inc.
Long Island, NY
04.2012 - 07.2017
- Deliver customized presentations to C-level decision makers to close new business including Ralph Lauren, Lufthansa and Canon
- Maintain and increase revenue streams with current key accounts nationwide using in-person visits
- Demonstrate extensive international knowledge of DHL networks and logistic tools, processes, and technologies to manage/grow territory and document activities
- Partner with senior management and Operations to maximize sales and boost territory revenue growth
- Recruit, interview, train, and mentor all new hires utilizing field rides, coaching sessions, and daily communication to ensure a high-performance and well-balanced team
- Selected Contributions: Finished 2023 at 123% YTD over targeted revenue growth
- Won Regional Sales Champion for 2021
- Leader in new acquisition growth Q2
- Q3, Q4 of 2021
- Finished 2021 at 185% YTD over targeted revenue growth
- Won Regional Sales Champion for 2020
- Finished 2020 at 156.8% YTD over targeted revenue growth
- USA Sales All-Star Winner May and June, July and December of 2020
- As a National Account Manager achieved the highest sales award of Ambassador's Club recipient for Q4 2017 and Q1 2018
- Ended 2016, 2017 and 2018 between 155-231% over targeted revenue goal
- As a National Account Manager grew inherited book of accounts from 2M to 5M within 18 months
- As a Manager of International Sales built 114 new accounts from a starting base of 24 throughout Long Island, NY using cold-calling, cultivating leads, networking, and cross-selling with the Operations Division
- Ensure high post-sale satisfaction and build positive long-term relationships through customized logistic solutions for all clients, monthly business revues to identify internal weaknesses, and uncovering untapped revenue opportunities.
Pharmaceutical Sales Rep
DAIICHI SANKYO PHARMACEUTICALS (DSI)
Long Island, NY
07.2007 - 04.2012
- Developed robust relationships with 150+ targeted physicians within the Cardiovascular, Primary Care, and Endocrinology fields to demonstrate the benefit of DSI's three primary agents, Welchol, Benicar, and Azor
- Maintained the ever-changing data of disease states; managed care coverage, and competitive product knowledge; and addressed physician/office staff needs within the territory
- Crafted and implemented specific targeting strategies with physicians to increase prescription volumes and market share, quarter-over-quarter
- Demonstrated proficiency in the use of sales data and targeting tools to prioritize DSI's cardiovascular and endocrinology products with high impact physicians, nurses, and PAs
- Provided superior customer service by quickly/efficiently responding to physician requests, inquiries, and needs
- Conducted product educational programs to physicians and office staff on the features and benefits of DSI's primary pharmaceutical agents
- Selected Contributions: Left the company ranked 22nd out of 495 sales representatives nationwide; 4th out of 91 sales representatives within the northeast region; and 1st out of 9 sales representatives within the Long Island district
- One of 28 Platinum Performance winners for 2010 and 2011, awarded to the top 10% of the national sales forces
- Increased market share for the cardiovascular agent, Benicar, from 6% to 16% within 22 months; achieved a 42% volume increase for the oral anti-diabetic agent Welchol.
Education
Bachelor of Arts - English Education
St. Joseph's College
Patchogue, NY06.1999
English Education
New York University
New York, NYSkills
- International Sales Management
- Account Management
- Team Leadership and Development
- Territory Growth
- Increasing Revenue Streams
- Client Relationship Building
- Sales Data/Targeting Tools Usage
- Strategic Planning
- Cross-Functional Collaboration
- Cross-functional Team Coordination
- Data-driven decision-making
- Training and Development
- Onboarding and Orientation
- Lead Generation
- Employee Coaching and Mentoring
- Customer Relationship Management
References
Upon Request
Timeline
Senior Manager of International Sales
DHL International, Inc.
08.2019 - Current
National Account Manager
DHL International, Inc.
07.2017 - 07.2019
Manager of International Sales
DHL International, Inc.
04.2012 - 07.2017
Pharmaceutical Sales Rep
DAIICHI SANKYO PHARMACEUTICALS (DSI)
07.2007 - 04.2012
Bachelor of Arts - English Education
St. Joseph's College
English Education
New York University