Sean Oister
South Glens Falls,NY
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Taco Bell. Skilled in operations management and staff development, adept at fostering employee relations and ensuring compliance with health standards. Demonstrated ability to improve service delivery, achieving significant gains in efficiency and quality.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Taco Bell
01.2023 - Current
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled cash accurately and prepared deposits.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Mentored and motivated team members to achieve challenging business goals.
Cook
Mr.Bills
03.2019 - 10.2023
- Maintained food safety and sanitation standards.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed opening and closing shift kitchen tasks.
- Communicated closely with servers to fully understand special orders for customers.
- Developed and maintained courteous and effective working relationships.
Dishwasher
Massie's
10.2021 - 03.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
Education
South Glens Falls Highschool
South Glens Falls, NYSkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee relations
Timeline
Assistant General Manager
Taco Bell
01.2023 - Current
Dishwasher
Massie's
10.2021 - 03.2022
Cook
Mr.Bills
03.2019 - 10.2023
South Glens Falls Highschool
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