Sean O'Neal
Nampa,USA
Summary
I am a world class communicator. A true team leader and team player. I am an Honorably discharged US Navy Veteran and world traveled. I am also a certified life coach and father to 3 young, amazing children under the age of 17. I am highly desirous of a career with unlimited earning potential.
Overview
40
40
years of professional experience
Work History
Sales/Business Development
Better Business Bureau
05.2024 - Current
- Overseeing and managing various financial interests and consulting on small business startups and taking them public if so desired. Extremely versed in all areas of marketing and investments such as Keoughs, IRA's, 401k's, 503b's etc.
- Identified and pursued new market opportunities through targeted research and analysis.
- Developed and executed strategic business plans to drive revenue growth.
- Built and maintained relationships with key stakeholders to enhance collaboration and support initiatives.
- Led cross-functional teams in the execution of sales strategies and promotional campaigns.
- Mentored junior staff on best practices in business development and client management.
- Streamlined processes to improve efficiency in proposal development and client onboarding procedures.
- Presented insights and performance metrics to senior leadership for informed decision-making.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
- Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company''s offerings.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Improved sales strategies, analyzing competitor activities and adjusting approaches accordingly.
- Elevated customer satisfaction, introducing comprehensive feedback system to better address client needs.
- Streamlined internal processes for efficiency, implementing new CRM software across organization.
- Leveraged social media platforms to increase brand awareness and generate leads.
- Enhanced brand recognition with strategic marketing campaigns.
- Grew customer base, conducting thorough market research to identify new target demographics.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Consulted with businesses to supply accurate product and service information.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built diverse and consistent sales portfolio.
- Presented professional image consistent with company's brand values.
- Developed, maintained and utilized diverse client base.
- Negotiated prices, terms of sales and service agreements.
- Trained new employees on customer service, money handling and organizing strategies.
- Attended monthly sales meetings and quarterly sales trainings.
- Maintained current knowledge of evolving changes in marketplace.
- Kept detailed records of daily activities through online customer database.
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
- Stayed current on company offerings and industry trends.
- Developed comprehensive marketing strategies to enhance client engagement and brand visibility.
- Oversaw project timelines and deliverables, maintaining alignment with client expectations and goals.
- Led a team of professionals in executing strategic initiatives that drove business growth.
- Analyzed market trends to inform decision-making and refine service offerings for competitive advantage.
- Mentored staff on best practices, fostering professional development and enhancing team performance.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Improved team productivity by introducing innovative project management tools and techniques.
- Generated revenues yearly and effectively capitalized on industry growth.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
Education
Life/Business Coach - Psychology
Coaching Federation
Los Angeles06.2015
Bachelor of Arts (B.A.) - English
Old Dominion University
Norfolk, Virginia02.1984
Skills
- I have traveled the world and thusly gained an insight and love for people and their many and wondrous cultures I feel this has been an incredible asset in sales over the years because it not only teaches you empathy but I am immediately able to shift gears for the individual to feel as if I am a solution to their goal I am also a ICG certified life and business coach which helps immensely in LISTENING to the prospect rather than overwhelming them by what I may or may not know I can adapt to any client regardless of their status or ethnic background and immediately give that individual the feeling that they can trust and confide in me People don't care what you know until they know that you care
- Quite frankly, I am a great father of 3 and looking for a magnificent team to join for a few years
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Sales/Business Development
Better Business Bureau
05.2024 - Current
Bachelor of Arts (B.A.) - English
Old Dominion University
Life/Business Coach - Psychology
Coaching Federation
Sales Awards
I have won numerous awards over the years for top sales and am a mentor at the Better Business Bureau to assist in successful integration of new hires.