Sean Ouattara
Augusta,GA
Summary
Excelled in staff collaboration and adaptability, significantly improving productivity at NSFT Office. Demonstrated success in helping parents take advantage of programs and acclimate to university life. Time management and detail-oriented professional with a proven track record at American Healthcare and Family Services, LLC, enhancing billing accuracy and compliance. Skilled in CPR and Basic Life Support, demonstrating exceptional interpersonal skills and a commitment to excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Coordinator
New Student and Family Transitions Office
2023.12 - Current
- Facilitated 15 engaging orientation sessions for parents and families, fostering a welcoming environment and smooth transition to university life.
- Provided accurate and comprehensive information about university resources, policies, and support services to parents and families.
- Addressed and resolved over 100 questions or concerns from parents and families with professionalism, empathy, and in-depth knowledge of university operations.
- Guided students for 6 months in leading engaging and informative parent and family orientations while supporting their professional development.
Billing Specialist
American Healthcare and Family Services, LLC
2023.12 - 2024.08
- Reviewed and analyzed over 10 patient accounts to ensure billing accuracy and compliance with regulatory requirements.
- Managed and followed up on unpaid or denied claims every 2 weeks, initiating appeals or corrections as needed.
- Communicated effectively and extensively with other departments to resolve claims issues.
Package Handler
FedEx
2023.07 - 2023.08
- Consistently met the daily quota of loading more than 500 boxes with a high level of accuracy, maintaining the shipment accuracy rate.
- Coordinated with team members to efficiently cover trucks with excessive packages, resulting in increased productivity and decreased overtime.
- Established a strong rapport with the shift manager through consistent reliability and attention to detail, resulting in increased responsibilities and opportunities for advancement within one month.
Education
Bachelor of Science - Biology
Augusta University
Augusta, GA05.2026
Skills
- Interpersonal Skills
- Staff Collaboration
- CPR Certification
- Basic Life Support
- Leadership Qualities
- Detail Oriented
- Adaptability and Flexibility
- Time Management
Certification
Basic Life Support Provider
Timeline
Student Coordinator
New Student and Family Transitions Office
2023.12 - Current
Billing Specialist
American Healthcare and Family Services, LLC
2023.12 - 2024.08
Package Handler
FedEx
2023.07 - 2023.08
Bachelor of Science - Biology
Augusta University
Basic Life Support Provider
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