Summary
Overview
Work History
Education
Skills
Certification
Professional Recognition
Timeline
Generic

Sean Owens

Huntersville,NC

Summary

Experienced event and operations professional with a strong background in operational management. Proven track record in developing and implementing process improvements. Committed to fostering a collaborative environment that aligns with organizational goals. Known for reliability and effective teamwork. Prioritizes adaptability and consistently achieves targeted results. Proficient in strategic planning and operational efficiency, enhancing the ability to contribute to the success of any organization.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Pro League, Events & Operations Manager

League One Volleyball (LOVB)
03.2024 - 03.2025
  • Responsible for ensuring the seamless execution of high-impact volleyball events, including game day operations, logistics, and coordination of all event-related activities.
  • Venue-Specific Event Planning: Develop detailed playbooks covering all logistics, from floor plans to staffing and security.
  • Collaboration with External Partners: Facilitate communication with sponsors, media, and partners, ensuring all requirements are met.
  • Event Operations: Manage competition day logistics, including team areas, staffing, and operational execution.
  • Fan Engagement & Sustainability: Focus on maximizing fan experience and minimizing environmental impact during events.
  • Post-Event Analysis: Provide comprehensive post-event reports to evaluate success and identify areas for improvement.

Game Day & Events Manager - Football

Carolina Panthers/Tepper Sports & Entertainment
07.2023 - 10.2023
  • Oversaw event preparation and execution for all football-related events, including Carolina Panthers home games and special events such as Fan Fest and Draft Parties.
  • Event Execution: Coordinated large-scale events, from pre-game activations to post-game wrap-up, ensuring operational success.
  • Stadium Coordination: Managed vendor relationships, site visits, and internal communications to ensure seamless event execution.
  • Cross-Department Collaboration: Worked closely with various departments to oversee the setup, staffing, and equipment required for game day.
  • Post-Event Reporting: Prepared comprehensive reports on staffing, attendance, and event performance to inform future operations.

Corporate Events Hospitality Manager

Carowinds
07.2018 - 07.2023
  • Managed over 50 corporate and private events per year ensuring all event details were executed flawlessly and exceeded client expectations.
  • Client Relations & Event Coordination: Developed client event visions and coordinated logistics to ensure a seamless experience.
  • Vendor & Budget Management: Managed external vendor relationships and kept events within budget.
  • Process Improvement: Identified and implemented new procedures for event management to streamline operations.
  • Training & Development: Led training initiatives across teams, improving time management and operational efficiency.

Director of Ticket Sales & Hospitality

Charlotte Knights Baseball Club
11.2012 - 12.2015
  • Led ticket sales and hospitality for the Charlotte Knights, driving revenue through creative sales strategies and excellent customer service.
  • Revenue Generation: Created strategic sales plans that resulted in selling all luxury and club seats before stadium completion, generating over $8M in sales.
  • Team Leadership: Expanded and trained a team of 12 sales professionals, improving performance and overall team productivity.
  • Event Planning & Execution: Organized and managed special events, including season ticket holder seat selection and VIP experiences.

Director of Premium Seat Sales

Live Nation Entertainment
03.2009 - 11.2012
  • Managed VIP and premium seat sales for multiple venues, focusing on corporate and high-net-worth individual clients for an average of 60 concerts per year.
  • Client Acquisition: Built relationships with C-suite executives and high-profile clients to sell premium tickets and corporate packages.
  • Sales Leadership: Led sales efforts for major events, increasing customer engagement through personalized service and targeted marketing campaigns.

Education

Bachelor of Science - Business Administration - Management

Elon University
Elon, NC

Skills

  • Strategic Planning
  • Event Operations
  • Client Relations
  • Team Development
  • Sustainability & Engagement
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Certification

North Carolina Real Estate License

Professional Recognition

  • Charlotte Business Journal 'Forty Under 40' Award Recipient, 2015
  • Charlotte Chamber of Commerce 'Young Professional Business Leader of the Year' Award Recipient, 2014

Timeline

Pro League, Events & Operations Manager

League One Volleyball (LOVB)
03.2024 - 03.2025

Game Day & Events Manager - Football

Carolina Panthers/Tepper Sports & Entertainment
07.2023 - 10.2023

Corporate Events Hospitality Manager

Carowinds
07.2018 - 07.2023

Director of Ticket Sales & Hospitality

Charlotte Knights Baseball Club
11.2012 - 12.2015

Director of Premium Seat Sales

Live Nation Entertainment
03.2009 - 11.2012

Bachelor of Science - Business Administration - Management

Elon University

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Sean Owens