Sean Payer
Chisago City,MN
Summary
Detail-oriented Investigator with strong leadership skills and history in security management. Offering exceptional communication skills and network of resources. Well-versed in working within a financial institutions in cases.
Overview
27
27
years of professional experience
Work History
Lead Internal Investigator
Wells Fargo Bank
08.2019 - Current
- Conducts detailed investgations with moderate to high risk or complexity related to employee actions of misconduct.
- Exercises discretion regarding investigative actions to identify/evaluate/take action on an individual case basis.
- Performs assessment of the risks presented by the activity; conducts investigation with appropriate techniques, (interview, evidence collection, and forensics examination, uses internal/external evidence techniques to to gather evidentiary materials.
- Partners with Employee Relations/Legal business management, and other resources based on investigation results.
- Document the evidence finding and make risk-based decisions in compliance with company policies.
Branch Manager
Wells Fargo Bank
10.2005 - 08.2019
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Responsible for leading a team of up to 25 employees, including multiple managers, to exceed company standards by identifying and executing on results.
- Increased team member retention thru consistent coaching and communications on activities which resulted in multiple team members being promoted.
- Understands how to drive accountability while promoting engagement while promoting engagement and results.
- Developed processes to maintain high compliance standards which resulted in multiple passed audits.
- Roles included being the district new household coordinator, leading district calls, and representing management on area calls.
- 2006 and 2012 Annual Award winner.
Branch Manager and Assistant Manager
US Bank
02.2002 - 10.2005
- Effectively managed a team of 13 team members by coaching which resulted in exceeding service and sales goals.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Coached team members to contribute to the overall success of the branch including sales and compliance.
- Treasurer of the Old St. Anthony Association.
- US Bank Annual Pinnacle award winner twice and another trip awarded due to sales results.
Personal Banker
Marquette Bank
08.2000 - 02.2002
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Partnered with Investments, Mortgage, and Insurance to assist the customer in meeting their financial needs.
- Acquired new banking relationships through proactive activities which included outbound calling and prospecting referral sources.
- Exceeded sales and service goals every quarter.
Lender and Lending Manager
TCF National Bank
08.1997 - 08.2000
- Managed a portfolio of customers to gain and retain business.
- Sold and underwrote loans with a $50,000 limit.
- Networked with referral sources to gain business.
- Collaborated with underwriters and credit analysts to ensure accurate risk assessment for loan approvals.
- Trained lenders in lending process, outbound sales activities, and compliance.
- 1999 six month award winner and 2000 Annual award winner.
Education
Bachelor of Arts - Business Management
University of Minnesota - Morris
Morris, MN06.1997
Skills
- Interrogation skills
- Collecting evidence to determine an investigation disposition
- Working with multiple levels of management and other departments
- Risk Assessment
- Detailed report writing
- Witness interviews
Certification
Timeline
Lead Internal Investigator
Wells Fargo Bank
08.2019 - Current
Branch Manager
Wells Fargo Bank
10.2005 - 08.2019
Branch Manager and Assistant Manager
US Bank
02.2002 - 10.2005
Personal Banker
Marquette Bank
08.2000 - 02.2002
Lender and Lending Manager
TCF National Bank
08.1997 - 08.2000
Bachelor of Arts - Business Management
University of Minnesota - Morris
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