Developed various management skills in collaborative and fast-paced environments, focusing on team leadership and operational strategies. Seeking to reestablish myself in the security field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Encouraging manager and problem-solver with talents in team building, leading and motivating, as well as excellent customer service and relationship-building skills. Proficient in independent decision-making and reliable judgment to positively impact company and employee success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Results-driven managerial professional with experience proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving outstanding outcomes. Skilled at strategic planning, system improvement, and fostering cultures of accountability and excellence. Known for adaptability and consistently meeting the changing of organizational needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Starbucks Manager
Starbucks
6100s Gun Club Rd Aurora Colorado
03.2022 - 10.2025
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Night Shift Security Manager
Denver Convention Center
700 14th St Denver Co
01.2023 - 10.2024
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Established a strong sense of morale amongst a team of security officers and managed scheduling and performance evaluations.
Maintained and documented detailed records of security incidents, enabling proper analysis for future preventative measures.
Assisted guards with understanding their roles with security protocols and appearance standards.
Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
Responded to incidents of theft and vandalism while implementing advanced surveillance systems and access control measures.
Investigated incidents and wrote detailed reports.
Farm Hand
Family Farm
4343 South Lake Gulch Rd Castle Rock Co
01.2010 - 04.2021
Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
Receptonist
Selectronics Inc
14 Inverness Drive East Building A Suite 144
02.2017 - 07.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.