Performed routine data entry or document management.
Coordinate with Animal Care Compliance and Assurance Staff and USDA Office of General Counsel to ensure applicant reviews are completed in a timely and accurate manner, and current license holders are notified of enforcement action
Developed and implemented a tracking database for all applicants that submitted an application requiring further legal review, ensuring all parties reviewing an application had access to the same information in a central location and could track its progress. The database resulted in improved transparency with the customer, decreased the average time applications took to review and increased compliance with the law by ensuring all applicants with potential non-compliances were reviewed before a license was issued
Notified over 150 current Animal Welfare Act license holders of enforcement action my department was taking due to non-compliance with the Animal Welfare Act. I ensured all license holders received notification in a timely manner and were made aware of all steps in their enforcement action, resulting in improved compliance and meeting our departments strategic goal of improved compliance with federal law
Assisted in the writing and development of SOPS for this role, ensuring that other employees could assist in this role whenever necessary
Ensure all USDA registered research facilities submit an annual animal usage report for their facilities. Assist them with customer support and ensure all registrants can access the database to submit a report
Assisted in the design and development of an online database for USDA registered research facilities to submit their annual animal usage reports. The creation of this online database has since resulted in increased compliance with the Animal Welfare Act, by giving these facilities a quick, safe and reliable method to submit their usage reports on time
Wrote correspondence informing all USDA research facilities of the dates the Annual Report database was open, and how long it would be open. Where instructions for submitting their annual reports could be found as well as contact information for customer support could be found
Reviewed over 600 animal usage reports in the past 5 years, checking for accuracy and qualifying exemptions that require further examination. I identified errors and assisted facilities in corrections of their reports, as well as assisted our research facility staff in the review of any exemptions that were submitted
Assist the Horse Protection Act Staff with inspections and equipment procurement
Used portable gas chromatography-mass spectrometry equipment to conduct spot tests for foreign and illegal substances on horses during horse show inspections. Evidence gathered from these tests were used in enforcement cases for the Horse Protection Act, resulting in increased compliance with the law
Organized Horse Protection equipment and created an inventory database of all equipment available and currently assigned to staff. This inventory is used to track all currently held equipment and ensure all staff have the necessary tools to complete their jobs
Coordinated shipping for all Horse Protection events. Ensured Horse Protection staff had all the necessary equipment to conduct enforcement actions during horse shows
Assist the Animal Care FOIA team with complaint processing, and digital information gathering for use in Freedom of Information Act Requests. Assisted the Animal Care FOIA team with the creation of their complaint SOP. This SOP is used for processing complaints against Animal Welfare Act licensees received from the public and USDA stake holders. In recognition of my work on this SOP I received a certificate of achievement
Processed over 1000 complaints against Animal Welfare Act licensees and registrants. Reviewing all complaints received for relevance in accordance with the Animal Welfare Act, ensuring all relevant complaints were investigated
Process Animal Welfare Act registration applications. Reviewed and processed over 1500 Animal Welfare Act registration applications, ensuring all applications were correct upon processing and no errors were present on an applicants application before processing
Received a fully successful on all quarterly and annual performance reviews
Security Specialist, GS 9/11
United States Department of Agriculture
07.2022 - 09.2022
Ensure the safety and security of USDA Horse Protection Staff and their equipment at horse show events. Coordinated and managed contracted security, ensuring they were properly briefed before each event, using documents USDA security staff created before each event location
Communicating important locations, times, names and travel itinerary with contractors before every event, resulting in no serious incidents to report at any horse protection event I attended. I was awarded a USDA Deputy Administrator Award for my work on the security team
Ensured all USDA staff had security staff present at all times. Including during transportation to and from events, and while conducting spot inspections around horse show facilities
Develop security strategies and plans based on threat level information provided by DHS for sensitive USDA facilities
Ensure all security equipment provided to these facilities is in working order, and assist with replacing or upgrade old or outdated equipment
Assisted in the inspection of secure USDA facilities with another USDA security staff member, where we determined a facilities security needs based off threat level information provided by DHS. During the course of this inspection we updated several security systems, and discussed funding to update several other systems this facility had to better ensure the safety of staff and equipment at this facility
Developed a security plan in conjunction with facility staff, where we identified key points of failure during our inspection and provided solutions to the staff
Assisted in the creation of a written copy of the security plan that was developed for the facility, so they could keep it on hand for reference
Develop security strategies to prevent theft or damage of USDA equipment. Conducted background research on several security issues dealing with GOV vehicle parts and equipment theft.. Developed a comprehensive report, outlining various solutions to the issues described in the report, broke down the various solutions using cost benefit analysis methods
Received a fully successful performance review after the detail was completed
Customer Service Representative, GS 5
United States Forest Service
05.2017 - 09.2017
Interact with customers and answer questions related to Roosevelt National Forest, based on knowledge and experience in the area. Communicated my knowledge of the Arapaho Roosevelt National Forest with stake holders through various forms of communication. Giving stake holders valuable information such as when roads would open, scenic areas to camp, how to book camping reservations and current weather conditions. I received a certificate of achievement for this activity
Assist hot-shot fire crews with completing their travel itineraries. Assisted the forest service travel management specialist with completing hot-shot crew travel itineraries in a timely manner to ensure their travel pay arrived even while assigned to a fire area
All fire crew members received continuous travel pay despite being located in areas that would make it difficult to complete travel information
Assist supervisor in making purchase and make usage plans for necessary office and forest equipment. Assisted supervisor in identifying office equipment and forest usage equipment in need, disrepair or missing
Inventoried said items and helped purchase new or replacement items if necessary. The purchase of said items drastically increased efficiency of both office and field workers in our national forest
Issue timber permits and collect fees as a collection officer, utilizing forest service timber permit software. Obtained collections officer certification to collect fees, and issued timber permits for Forest Service stake holders. Allowing our stake holders to collect fallen or dead timber, overall helping preserve forest health by reducing fire risk
Received a fully successful performance review upon completion of this temporary role
Library Technician, GS 4
United States Forest Service
05.2016 - 05.2017
Find and retrieve research materials for Forest Service research staff. Utilizing various online and academic research databases, I obtained hundreds of peer reviewed articles for Forest Service research scientists to utilize on multiple research projects. I was able to assist several research scientists in the completion and final publication of their work
Update library records, catalog, upload and digitize research articles in searchable U.S. Forest Service databases. Carefully scanned hundreds of non-digital articles published by Forest Service research scientists throughout the agencies history. Utilizing various software programs to make documents more readable and accessible, I digitized hundreds of Forest Service scientific research documents, making documents that were in some cases one of a kind or difficult to find available to the other research scientists as well as the public
Copied and edited various documents using programs such as Adobe Acrobat and Microsoft Office. Maintained detailed records for documents in Forest Service library database, as well as currently checked out material
Achieved fully successful ratings on my quarterly and final performance reviews
Received a certificate of achievement for my work digitizing Forest Service scientific articles
Security Officer Management
Precision Operations Group
04.2013 - 04.2016
Manage and coordinate security officers at multiple job sites. Successfully coordinated security staffing at 5 different job sites. Ensuring that all contracted facilities were fully staffed with qualified personnel. Created and distributed work site schedules for any security officers assigned to my job sites
Ensured all security officers knew their schedules and adjusted staff on an as needed basis, resulting in no job sites being without the security staffing as outlined in their contracts
Ensure the safety of all security staff, patrons and workers at all job sites. Researched all assigned job sites, identified security gaps, past security incidents and concerns of stake holders to develop individual site security plans, that focused on the safety of all staff and patrons at those sites. These plans helped build a security framework for each job site, resulting in fewer incidents involving security personnel being necessary
Coordinate with law enforcement, and assist law enforcement with all incidents involving any security staff at job sites. Communicated with law enforcement officers notifying them of security personnel on duty at assigned job sites, and assisted law enforcement with any inquiries that may arise during a shift
Assist in training of new security officers. Instructed new security officers in various methods of instruction to include, firearms training, communications, verbal de-escalation training, defensive driving techniques and individual job site training
I trained over 10 new security officers to fill various roles within the company
Artillery Non-commissioned officer
United States Army
09.2002 - 09.2010
Supervise, train and manage a team artillerymen at the squad leader level. Conducted performance reviews on every individual level for every soldier in my squad
Ensured all soldiers were aware of their performance metrics and assisted them in planning to exceed all metrics for their job title as outlined by the United States Army. Ensured all soldiers had daily assigned tasks, and all tasks were completed in the time frame prescribed by my superior officers
Developed and implemented training for all soldiers in my squad on required job performance metrics, which included skills such as marksmanship, land navigation, communications equipment and training on other various job related equipment. Ensured my soldiers were proficient in all equipment and tasks assigned to them
Deploy to Iraq in support of the Global War on Terror
Deployed to Iraq as a squad leader
Lead a team of 5 on multiple missions throughout northern Iraq
Received an Army Accommodation medal and two Army Achievement medals for my service during the Global War on Terror
Held a Top Secret clearance while deployed and a Secret security clearance while stationed within the United States
United States Army
Education
Associate's degree - Associate of Arts
Front Range Community College
Fort Collins, CO
05.2014
High school diploma or equivalent - undefined
Central High School
Cheyenne, WY
06.2001
Skills
Policy analysis
Public service
Critical thinking
Effective communication
Data entry
Proficient in Adobe Pro, Microsoft Excel, Microsoft Word and Salesforce (efile)
Application review
Researching skills
Compliance management
Records management
Accomplishments
Received USDA Deputy Administrator Award for my work on the Horse Protection security team detail.
Assisted in the development of the Animal Care FOIA team's complaint SOP, in which I received a certificate of achievement.
Jobrelatedtraining
Federal Law Enforcement Leadership Training Program, 05/01/19
Verbal Judo, 04/01/22
Leadership Development Program United States Army, 03/01/06
References
Katie Whisenton, United States Department of Agriculture, Program Support Coordinator/Current Supervisor, 970-488-9927, Katie.Whisenton@usda.gov
Robert Baxter, United States Department of Agriculture, Supervisory Program Analyst, 970-657-0667, robert.baxter@usda.gov
Plant Protection Technician at USDA APHIS Animal and Plant Inspection StationPlant Protection Technician at USDA APHIS Animal and Plant Inspection Station