Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Powell

Senoia,GA

Summary

Customer-focused professional with 12-year career in the Automotive Industry. Proficient at multitasking, maintaining deadlines, and completing tasks in efficient and effective manner.

Overview

12
12
years of professional experience

Work History

Parts Department Manager

Asbury Automotive Group
12.2019 - 04.2024
  • Set team member schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Ordered parts for guests, repair shops and service department.
  • Processed and reshelved return orders.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part locations.
  • Led daily huddles with team members to go over daily numbers, goals, and to celebrate any accomplishments.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Oversaw team member performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Supervised and trained staff on product knowledge and customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Monitored inventory and performed yearly cycle counts.

Parts Counter Specialist

Asbury Automotive Group
06.2017 - 12.2019
  • Adhered to company guidelines for performance and compliance.
  • Ordered parts from various distributors to fulfill demands.
  • Identified specific replacement parts to meet guest needs, making accurate suggestions with confidence.
  • Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Maintained clean and neat parts counter and sales floor.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Greeted guests via telephone and in person to answer questions, resolve concerns and complete sales.
  • Ordered parts for guests, repair shops and service department.
  • Stocked and managed stock of parts.

Automotive Service Technician

Ivory Chevrolet
04.2012 - 06.2017
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
  • Performed safety and emissions inspections.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Examined new and replacement parts to uncover defects.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Aligned systems with manufacturer specifications through skilled calibration.

Education

High School Diploma -

Fayette County High School
Fayetteville, GA
05.2006

Skills

  • Hardworking and Reliable
  • Recordkeeping Accuracy
  • Team Meetings
  • Cash Register Operations
  • Invoice Processing
  • Supply Tracking
  • Maintain Parts Inventory
  • Store Displays
  • Reading Comprehension
  • Microsoft Office
  • Microsoft Excel
  • CDK Global
  • Improving Customer Satisfaction
  • Auto Mechanics
  • Maintaining Clean Work Areas
  • Customer Service
  • Ordering Parts
  • Replacing Parts
  • Department Management
  • Inventory Management

Timeline

Parts Department Manager

Asbury Automotive Group
12.2019 - 04.2024

Parts Counter Specialist

Asbury Automotive Group
06.2017 - 12.2019

Automotive Service Technician

Ivory Chevrolet
04.2012 - 06.2017

High School Diploma -

Fayette County High School

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Sean Powell