Sean Ragoonanan
North Bergen,NJ
Summary
Results-oriented professional with a strong background in the business industry seeking a challenging position to leverage expertise and drive growth and advancement.
Detail-oriented and highly organized accounting professional with strong analytical and problem-solving skills. Proficient in Axapta, ONYX (CRM database), Quick Books, ADP PC/Payroll for Windows, Microsoft Office, Excel, Access, Great Plains, FileMaker Pro, Adobe Photoshop, PageMaker, Power Point, Macintosh OS, PC, and Windows XP. Experienced in account analysis, account/bank reconciliations, balance sheets/ledgers, expense reports, and journal entries.
Self-motivated Operations Manager with a track record of streamlining processes, controlling costs, and exceeding business targets. Collaborative and detail-oriented, effectively works with consultants, area leaders, and employees. Possesses extensive knowledge of operational and budget management techniques.
Dedicated and organized financial professional with strong relationship-building and problem-solving skills. Thrives in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
24
24
years of professional experience
Work History
Operations Manager
Reneotech Inc.
North Bergen, N.J
01.2014 - Current
- Devised methods ensuring compliance with quality benchmarks
- Boosted overall performance in customer service operations
- Provided training and support for staff, ensuring alignment with objectives
- Conducted financial evaluations to ascertain project costs
- Monitored inventory records to control costs.
- Fostered strong vendor connections to negotiate favorable pricing.
- Extracted insights from daily production reports to identify performance trends
- Generated comprehensive assessments of departmental performance within operations.
- Collaborated across sales, marketing, finance and HR departments for seamless operations
- Verified customer invoices for accuracy and completeness
- Generated invoices aligned with billing cycles
- Clarified invoice discrepancies by gathering details from customers and vendors
- Ensured current records for invoices, payments, and account statuses.
- Compiled comprehensive data on monthly receivables and collections trends
- Implemented checks on customer credit prior to invoicing
- Oversaw collection efforts through various communication methods
- Formulated effective strategies enhancing customer satisfaction.
- Compiled monthly summaries of operational metrics for senior management
- Oversaw budgets and expenditures for cost control
- Implemented benchmarks for process performance evaluation
- Addressed and resolved issues promptly to ensure customer contentment.
- Led daily operations by executing both short-term and long-term strategies
- Monitored and maintained inventory levels efficiently
- Hired team for enhanced customer relations strategy
- Handled quality assurance, customer relations, logistics operations
Account Manager
Bergen Logistics
North Bergen, N.J
01.2011 - 01.2014
- Periodically audited client data and inventory
- Prepared financial reports and provided support to finance team
- Created inventory reports for clients on a daily, weekly, and monthly report
- Responsible for overseeing the daily operations for various fashion companies
- Collaborated with various logistics companies to ensure shipments arrive in a timely manner
- Worked alongside various fashion companies to ensure their billing is correct along with credits for returns
- Have worked with fashion companies such as Isaora, Sail to Sable, Cardigan/Capricorn, Patmos Designs, Hayden Harnett, Rick Owens, Ronen Chen, etc
Accounts Manager
Snapple of North Jersey
North Bergen, N.J
01.2002 - 01.2011
- Collected, analyzed, and reconciled financial data
- Processed accounting entries
- Evaluated taxes and prepared tax returns
- Developed and implemented documented record keeping
- Balanced and managed corporate accounts for monthly reports
- Implemented credit and collection policies for the Company
- Responsible for monthly billing and recovery totaling $3M
- Produced monthly aging, open invoices, sales and revenue recognition reports
- Responsible for payroll processing for over 200 employees including timesheets, payroll reports, and set up for new employees on the ADP payroll system
- Collaborated with the Accounting department to update the general ledgers, journal entries submissions and Axapta accounting program
- Streamlined complicated pricing and billing process to improve efficiency
- Maintained accurate and comprehensive contracts database for over 1000 clients
- Responsible for setting up vendors
- Allocated all health, medical, and insurance monthly bills
- Dispatching trucks to their destination
- Also responsible for Accounts payable to vendors and customers
Inventory Manager
BP Connect
North Bergen, N.J
01.2001 - 01.2002
- Responsible for GL coding of invoices and placing products into store locations
Education
BBA - Operations Management
Berkley University
Newark, NJAssociate of Applied Science - Operations Management
Bergen Community College
Paramus, New JerseySkills
- Process Improvement
- Performance reporting
- Program Administration
- Maintenance Planning
- Contract Management
- Customer Service
- Workflow Optimization
- Customer Retention
- Financial Management
- P&L Management
- Production
- Data Analysis
- Organizational Management
- Business Planning
- Business Development
- Inventory Management
- Logistics Oversight
- Solutions Development
- Operational Efficiency
- Advanced training in All WMS software
Accomplishments
- Fundamental accounting knowledge(account analysis, Account/Bank Reconciliations, Balance Sheets/Ledgers, Expense Reports, Journal entries).
- Efficient, detail-oriented, highly organized.
- Strong analytical and problem solving skills.
- Proficient in Axapta, ONYX (CRM database), Quick Books, ADP PC/Payroll for Windows, Microsoft Office, Excel, Access, Great Plains, FileMaker Pro, Adobe Photoshop, PageMaker, Power Point, Macintosh OS, PC, Windows XP.
References
- Miguel Rosario, Operations manager at Bergen Logistics, (201)-381-9416
- Bruce Edlestien, Owner of Snapple of North Jersey, 1-917-577-4109
- Robert K. Ulatowski, Head of Billing Dept. at Bergen Logistics, (323)-271-0127
Timeline
Operations Manager
Reneotech Inc.
01.2014 - Current
Account Manager
Bergen Logistics
01.2011 - 01.2014
Accounts Manager
Snapple of North Jersey
01.2002 - 01.2011
Inventory Manager
BP Connect
01.2001 - 01.2002
BBA - Operations Management
Berkley University
Associate of Applied Science - Operations Management
Bergen Community College
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