Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Sean Rambo

Norristown,PA

Summary

Enthusiastic and dedicated professional with a passion for delivering exceptional customer service and brightening the day of those I interact with. Consistently strive to deliver high-quality work.

Overview

8
8
years of professional experience

Work History

Customer Associate

Wawa Blue Bell
09.2018 - 07.2019
  • Was able to complete every task in store including but not limited to cold box, and gas station maintenance checks
  • Contributed to business growth by confirming customer satisfaction with service and quality
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
  • Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.

Food and Beverage Associate

Target
11.2023 - Current
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Participated in regular team meetings focused on refining service strategies.

Pro Sales Expert Associate

Home Depot
07.2020 - 07.2024
  • Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Motivated and trained team members to meet and exceed sales goals through positive reinforcement.
  • Streamlined sales processes through efficient time management and organizational skills, maximizing productivity.

Barista Trainer

Starbucks cafe King of Prussia
10.2018 - 07.2020
  • Memorized official and off-menu preparations to serve all customer beverage desires
  • Protected customers by regularly cleaning and sanitizing work areas and equipment
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas

Senior Team Member

Chick-fil-A King of Prussia
07.2016 - 07.2018
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity
  • Acknowledged customer issues and resolved their problems quickly and efficiently
  • Effectively communicated with other employees and upper management to ensure complete care of customers
  • Trained and motivated new staff members.

Education

High School Diploma -

Archbishop Carroll
Radnor, PA
06.2018

Skills

  • Communication Skills
  • Customer Service
  • Fast Learner
  • Product organization/stocking
  • Can quickly adapt
  • Team Leadership
  • Complex Problem-Solving
  • Ideal employee

Personal Information

  • Title: Customer Service Associate
  • Date of Birth: 10/26/1999
  • Driving License: 32 871 381

Timeline

Food and Beverage Associate

Target
11.2023 - Current

Pro Sales Expert Associate

Home Depot
07.2020 - 07.2024

Barista Trainer

Starbucks cafe King of Prussia
10.2018 - 07.2020

Customer Associate

Wawa Blue Bell
09.2018 - 07.2019

Senior Team Member

Chick-fil-A King of Prussia
07.2016 - 07.2018

High School Diploma -

Archbishop Carroll

Similar Profiles

CREATE PROFILE
Sean Rambo