Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence, consistently driving success through teamwork and dedication to quality outcomes.
Overview
18
18
years of professional experience
Work History
Security Officer Supervisor
Pal American Security
01.2024 - 05.2025
Patrols the facility and serves as a general security presence and visible deterrent to crime.
Actively participated in regular meetings with upper management to discuss ongoing security issues, trends, and potential risks facing the company.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Checked badges of personnel seeking to enter controlled areas of the hospital.
Provides security for staff, visitors and patients while patrolling the interior and exterior areas of the hospital.
Report any suspicious activities and people, write a detailed report. Screen all individuals that come through the Emergency Department.
Supervised daily security operations, ensuring adherence to protocols and policies.
Trained and mentored security staff, enhancing team performance and operational efficiency.
Implemented safety training programs, improving compliance and awareness among personnel.
Coordinated emergency response plans, ensuring swift action during incidents.
Conducted regular site inspections, identifying potential risks and recommending solutions.
Collaborated with law enforcement agencies to enhance security measures and community relations.
Monitored surveillance systems, ensuring effective monitoring of premises for safety compliance.
Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Project Manager: Grey Barlea
P: (720) 272-5615
36+ $36,000 yearly
Cook Supervisor
Mulligans Bar and Grill, Cheyenne Shadows Golf Course Ft. Carson
01.2020 - 01.2024
Worked as an intern and was hired on as Flex during my graduating semester of my culinary arts degree. Took over the roll as Cook Supervisor. Ensured all food preparation was being prepared to the correct specification, quantity and quality food handling safety requirements and are correctly seasoned. Anticipated food and supply shortage are promptly informed to the GM to avoid shortfall of food and supply inventory. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Effectively communicated with staff regarding customer allergies, dietary needs and other special requests. Consistently adhered to quality expectations and standards. Effectively used items in stock to decrease waste and profit loss. Completed opening and closing checklists according to set standards. Diligently cleaned, sanitized and organized food preparation areas. Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
S: Tyler Lowry
P: 719-526-4122
30+ hrs/wk, $19,328/yr
Parts Specialist
O'Reilly's Auto Parts, O'Reilly's Fountain Co
01.2018 - 01.2020
Used sales techniques, consumer psychology, and profile demographics to provide knowledge of vehicles and tailored solutions to known problems and facilitate sales. Provided service and products in a rapid pace environment to both internal and external customers to include the general public, in-house mechanics and body shop technicians, and outside competitors. Established and developed new relationships with parts and service professionals in the region to increase revenues. Supervised operations of the store that was responsible for equipment and parts in excess of $1.2 million in one year. Maintained and organized over 30,000 parts and equipment for the store. Received and routed as much as 7,500 stock transfers and special order parts. Achieved personal/store sales goals and service objectives while maintaining a great customer service including battery installation, starter, alternator and battery testing, and wiper installs.
S: Mike Klimick
P: 719-394-3319
40+ hrs/wk, $31,000/yr
Operations Noncommissioned Officer
United States Army, Warrior Transition Ft Carson, CO
01.2015 - 01.2016
Performing duties as the Operations Sergeant provide positive changes to the Warrior Transition Battalion’s Outreach program by utilizing community and educational programs that benefit the Soldier’s reintegration into the community. Other roles as the Operations Sergeant is responsible for the health, welfare, morale, training, and development of 120 Soldiers and their families; conducts operations and training on counterinsurgency and full spectrum operations. Ability to plan, organizes, implement, and coordinate community programs. Schedules, coordinates, and facilitates multiple meetings, outings and events with community partners to provide an excellent outreach program. Supervise volunteers, staff, and other community member and coordinates resources and materials with volunteers and staff. Prepared reports and summarized the overall progress of various programs. Mentors and provides leadership, technical advice and administrative guidance and instructions regarding programs, objectives, policies, procedures, mission analysis, course of action, problem solving and coordination of administrative activities. Identifies training and development needs, establishes training plans, and provides formal and informal training as required.
S: ISG James Perryman
P: 719-332-7714
60+ hrs/w, $76,879/yr
Cadre / Squad Leader
United States Army, Warrior Transition Ft Carson, CO
01.2013 - 01.2015
Duties: Squad Leader within a high priority and high visibility Warrior Transition Battalion, responsible and accountable for the care and well-being of 20 multi-component wounded warrior service members and their families, many of which have sustained combat related injuries and non-combat related injuries encompassing five states within the western region. Conduct extensive coordination between civilian and military medical administrative agencies from Company level up to Department of Veteran’s Affairs. Serve as wounded warrior advocate on weekly medical transition reviews while preserving the Health Information Protection and Portability Act (HIPPA) and Personally Identifiable Information (PII) laws. Managed oversight of the Army Warrior Care Transitioning System (AWCTS) ensuring that all integration priorities and objectives related to each Soldier has been met, achieved or resolved. Formulated and implemented standard operating procedures to enhance daily operations and accountability of all wounded warriors within the battalion consisting of approximately 300 – 400 wounded warriors. Evaluated information and advised Soldiers of their rights to claims and benefits based on current local, state and federal laws, regulations, policy directives, or written instructions. Counseled Soldiers and their dependents in time of financial need and identified and obtained benefits and/or services such as pay, medical care, housing, education, and service disability compensation for eligible Soldiers. Investigated, analyzed, and secured evidence/information of military service, marriage licenses, divorce decrees, medical disability and death certificates to support claims for services and management issues. Conduct daily strength assessments and reports. Assist in resolving financial, personnel, and personal issues through proper referrals Assist with Line of Duty (LOD) documentation and investigations, military orders and profiles. Instructed Battalion level Master Resiliency Training (MRT) classes enhance the coping skills for Cadre, Soldier’s in Transition and Civilian Staff ensuring over 90% compliance. Mentor and train Staff Sergeants and supervise the wounded warriors in transition consisting of Army, Army Reserve and National Guard components. Advocate for wounded warriors promoting professional letters and memorandums as well as formulating rebuttals for appeals related to their respective case. Advise and assist wounded warriors on a variety of assistance through the many DOD agencies and programs available to service members and their families. Liaise between Soldiers, state and local resources and Veteran Affairs offices. Provide guidance and resources for financial management, budget counseling, debt consolidation, housing assistance, food assistance programs, education benefits (Post 9/11 GI Bill) and assistance. As supervisor of a platoon/section, manage, organize, plan, and execute objectives and directives for the organization as a whole. Counsel and mentor high risk Soldiers to motivate and participate in Career and Education Readiness Program and enforced the policy to attend the job fairs, seminars, workshops, schools and explore internships. Possess the ability and discipline to work autonomously while making sound and decisive decisions based on my experience, skills and abilities resulting in problem-solving complex problems related to complex medical cases with minimal guidance or supervision. This is accomplished through the collaboration of a care team concept comprised of nurse case managers, primary care managers, medical providers, social workers, pharmacists, psychiatrists, psychologists, physical therapists, occupation therapists, Army Wounded Warrior (AW2) representatives, Veteran Administration representatives and other ancillary professionals.
S: ISG James Perryman
P: 719-332-7714
60+ hrs/w, $76,879/yr
Battalion S2 Noncommissioned Officer in Charge
United States Army, FORSCOM: 4th ID Fort Carson, Colorado
01.2012 - 01.2013
Served as principal advisor to the Battalion Intelligence Officer on all Intel reports as well as assisting in the planning, coordinating, and supervising all of the activities in support of the unit’s mission. Provided appropriate guidance collecting, analyzing and disseminating accurate and precise Intel information/products for the Battalion and Battery Commanders. Maintained safety and well-being of three commissioned officers, two NCO’s and three lower enlisted soldiers including no loss of equipment valued at over $2 million dollars. Supervised the Battalion Training Operation Center (TOC) during Pinon Canyon Training Exercise despite no Intel training but was able to enhance the overall success of the mission. Ensured all Soldiers in the intelligence section were proficiently trained in use and implementation of OPFOR weaponry during numerous field exercises. Proficiently used automated systems; by self-teaching the proper use of the Global Broadcasting System (GBS). Valuable asset to team and ensured all eligible Soldiers available were properly mentored and coached for the promotion board with a successful record of promotions for Soldiers under supervision. In absences of S2 Battalion NCOIC stepped up and took charge of the section and the Soldiers resulting in no loss to the daily operations and/or training exercises during that period of time.
Battalion Retention NCOIC and Equal Opportunity
United States Army, A Battery 1/30th FA Fort Sill OK
01.2010 - 01.2012
Served as the Equal Opportunity NCO and Retention NCO at Battalion level by providing re-enlistment information and opportunities for the soldiers, as well as protecting any Soldier’s right if they felt they had been discriminated against. Ensured Battalion’s successful mission rates by providing guidance to the one Initial Military Training battery, one Professional Military Education battery and one Firing Support battery through Operations Orders received from Brigade and higher. Commendable ratings received in UPL and Retention areas during the OIP and Staffed Assisted Visits (SAV). During eight live fire training events at the conclusions of BOLC-B technical expertise was instrumental in implementing and executing the Command Post. Served as the TOC Operations NCO for eight capstone events by ensuring live fire training exercises with over 900 Send Lieutenants was conducted without incident or accident. Hand selected personally by the Battalion Command Sergeant Major to be the National Colors Bearer due to professional demeanor and presence of military bearing. Consistently exceeded Battalion quarterly goals. Regularly chosen to assume the duty role of Battalion Tasking NCO with little notice and continuously monitored tasking and made certain all suspense were performed in a timely manner ahead of suspense dates. Mentored and trained three Soldiers within the Battalion in preparation of assuming the Equal Opportunity Leadership and Assistant positions. As UPL NCO ensured the battery was current on all monthly requirements through constant engagement while serving as the battalion UPL. Maintained 100% accountability of all assigned equipment values in excess of $1million dollars through eight field exercises.
Battle NCO
Prosperity, Iraq, HHB, 3/29 FA – Forward Operating Base
01.2007 - 01.2009
Served as the Battle NCO in for a Battalion Task Forces Tactical Operations Center responsible for security of the International Zone in Baghdad, Iraq. Duties performed were surveillance/investigations of outer areas, managing entry control point operations, security and convoy escort patrols and fire support coordination; Responsible for battle tracking, coordination of air support assets, information management and supervision of the TOC personnel while also supervising the health and welfare, training and accountability and maintenance of over $1 million dollars’ worth of equipment. Selected to act as liaison officer to the Joint Area Support Group and plan and coordinate missions for the Department of State. Improved the Tactical operations Center by increasing security and situational awareness; stayed mission focused devoting countless hours refining and updating battle drills during Operation Iraqi Freedom ensuring the TOC could respond rapidly in support of Soldiers on the ground. During pre-deployment chosen as Rear Detachment Platoon Sergeant and trained primary and alternate funeral details team who received commendable recognition; trained TOC personnel on proper radio procedures, information and battle tracking to manage and disseminate information more rigorously.
Section Chief/Instructor Writer
United States Army, A Battery 1/30th FA Fort Sill OK
01.2010 - 01.2009
Served as Section Chief/Instructor Writer in a Field Artillery Battery supervising three Soldiers who were assigned to the section. Responsible for equipment valued over $2 million dollars to include: accountability, safe operation and accurate firing of the M119 howitzer and supervised the maintenance. Presented skill level one through three technical and doctrinal instructions on Field Artillery cannon systems to Basic Officer’s Leader’s Course B students. Selected as the Battalion NCO of the Quarter for 3rd Quarter FY10 as well as received commendable ratings during the Brigade Command Inspections for hearing conservation for FY10 all Go’s for the Brigade OIP inspection. Selected above higher ranking NCO’s for expertise technical and tactical knowledge to serve as an evaluator for the Captain’s Career Course ASPT test site which is usually performed by a Sergeant First Class. Trained and mentored replacement for Hearing Conservation who also received commendable the Command Inspection. Demonstrated strong dynamic leadership in training over 800 Lieutenants and 500 Captains during the BOLC and Captain’s Course. Safely fired over 2100 rounds in support of daily field training exercises to include seven Red Leg Capstone Exercises.
Education
Associates - Culinary Art
Pikes Peak Community College
Colorado Springs, CO
01.2021
Radiology Technician - undefined
Pikes Peak Community College
01.2019
Pharmacy Technician - undefined
Pima Medical Institution
12.2016
Master Resiliency Trainer Course - undefined
Fort Carson, CO
Fort Carson, CO
01.2014
Warrior Transition Unit TRIAD Course - undefined
Fort Sam Houston, TX
Fort Sam Houston, TX
01.2013
No Degree - Equal Opportunity
EO Course
Lawton, OK
01.2011
Unit Prevention Leader (UPL) -
Unit Prevention Leader Course
Lawton, OK
01.2010
Mobile Retention Training - undefined
01.2010
Advanced Leader Course (ALC) - undefined
01.2004
Warrior Leader Course - undefined
01.2002
Combat Life Savers - undefined
01.1999
Skills
Security management
Access control
Threat assessment
Risk analysis
Physical security
Patrol supervision
Surveillance systems
Awards
Army Commendation Medal (5), Army Achievement Medal (9), Combat Action Badge, Army Good Conduct Medal (5), National Defense Service Medal (2), Iraq Campaign Medal (2), Global War on Terrorism Medal, Non Commissioned Officer Development (2), Army Service Ribbon, Overseas Service Ribbon (2), Kuwait Defense Service Medal, Valorous Unit Award, Army Superior Unit Award, Drivers Badge
Timeline
Security Officer Supervisor
Pal American Security
01.2024 - 05.2025
Cook Supervisor
Mulligans Bar and Grill, Cheyenne Shadows Golf Course Ft. Carson
01.2020 - 01.2024
Parts Specialist
O'Reilly's Auto Parts, O'Reilly's Fountain Co
01.2018 - 01.2020
Operations Noncommissioned Officer
United States Army, Warrior Transition Ft Carson, CO
01.2015 - 01.2016
Cadre / Squad Leader
United States Army, Warrior Transition Ft Carson, CO
01.2013 - 01.2015
Battalion S2 Noncommissioned Officer in Charge
United States Army, FORSCOM: 4th ID Fort Carson, Colorado
01.2012 - 01.2013
Battalion Retention NCOIC and Equal Opportunity
United States Army, A Battery 1/30th FA Fort Sill OK
01.2010 - 01.2012
Section Chief/Instructor Writer
United States Army, A Battery 1/30th FA Fort Sill OK
01.2010 - 01.2009
Battle NCO
Prosperity, Iraq, HHB, 3/29 FA – Forward Operating Base