Summary
Work History
Education
Skills
Timeline
Generic

Sean Richardson

Sarasota,FL

Summary

Dynamic leader with proven success in staff management and customer engagement at CVS Pharmacy. Excelled in conflict de-escalation and logistics planning, enhancing customer satisfaction and operational efficiency. Demonstrated ability in training and mentoring, achieving significant improvements in team performance and accountability.

Work History

Department Manager

Starmarket
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.

Operations Manager

CVS Pharmacy
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Face-to-Face Fundraiser

Public Outreach
  • Collaborated with team members to develop innovative fundraising strategies that maximized contributions.
  • Increased donor acquisition by developing and implementing strategic fundraising campaigns.
  • Exceeded personal fundraising goals regularly, contributing significantly to the overall success of the team''s objectives.
  • Achieved fundraising targets consistently by utilizing persuasive communication skills and a proactive approach to soliciting donations.
  • Maintained a thorough understanding of the organization''s mission and programs, enabling effective communication of its impact on beneficiaries during donor interactions.

Owner/Operator Manager

Absolute Detailing
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.

Education

High School Diploma -

Riverview Highschool
Sarasota, FL

General Studies

MCC
Bradenton, FL

Electrical Wiring

SCTI
Sarasota, FL

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Training and mentoring
  • Customer Engagement
  • Goals and performance
  • Flexible Schedule
  • Loss Prevention
  • Conflict de-escalation
  • Logistics Planning

Timeline

Department Manager

Starmarket

Operations Manager

CVS Pharmacy

Face-to-Face Fundraiser

Public Outreach

Owner/Operator Manager

Absolute Detailing

High School Diploma -

Riverview Highschool

General Studies

MCC

Electrical Wiring

SCTI

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Sean Richardson