Outdoors
Sean Rodriguez
Information Technology
Winchester,CA
Summary
Enthusiastic Computer Technician (Substitute) eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of computer repair and trouble shooting devices and training in PC hardware removal and installation. Motivated to learn, grow and excel in Information Technology.
Overview
7
7
years of professional experience
Work History
Computer Technician (Substitute)
Hemet Unified School District
Hemet, CA
06.2020 - Current
- Performed installation, maintenance and repair for internal computer hardware and various software applications.
- Diagnose, repair and provide preventative maintenance for a variety of computers and peripherals,
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Executed technology implementation projects with minimal downtimes and business disruptions.
- Positively collaborate with team members on resolving issues, maintain a positive growth mindset and stay motivated to learn more and improve my skill-set.
Computer Technician Intern
Hemet Unified School District
Hemet, CA
01.2020 - 06.2020
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Imaged and prepared new computers for integration into schools networks and systems.
- Provide positive collaboration in resolving issues that IT Department is faced with from time to time.
Computer Technician Assistant
Freelance Work To Gain Experience
Hemet, California
10.2018 - Current
- Install, setup, troubleshoot and repair computer systems
- Troubleshooting network connections
- Linked computers to network and peripheral equipment, including printers and scanners.
- Setup, installed and configured computers to support operations and reporting.
- Configured hardware, devices and software to set up work stations for employees.
- Creating virtual machine functions of Microsoft products/applications
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Install hardware and update drivers
- Pulling and installing network cable
- Assisted in device inventory and storage management
- Collaborated with and worked alongside support teams to resolve end user requests and concerns.
Library Assistant II
Riverside County Public Library, Temecula
Temecula, CA
02.2019 - 09.2019
- Assisted patrons with library's computers, provided information on logging onto Internet.
- Performed troubleshooting on down computers and network connections.
- Processed receipt of new book, audio visual and computer software inventory.
- Supported staff with computer maintenance, and software issues.
- Marketed library's many services to visitors and patrons through active communication and positive customer service.
- Handled receipt processing for book, audio-visual and computer software inventories.
- Answered questions from patrons and helped to find desired materials.
Education
Bachelor of Science - College of Engineering And Technology
Grand Canyon University
Phoenix, AZ 01.2024 - Current
Some College (No Degree) - Computer Science
Mt. San Jacinto College
Menifee, CAHigh School Diploma -
Hemet High School
Hemet, CA06.2015
Skills
- Install new and reassigned computer hardware, software, and peripherals
- Diagnose, repair and provide preventative maintenance for variety of computers and peripheral equipment
- Test new and efficiently maintain computer equipment
- Serve as resource to administrators, teachers and staff with technology needs while providing excellent customer service
- Knowledge of electronic test equipment, instruments, and tools in servicing computers and peripherals when diagnosing problems
- Knowledge of Windows, Mac and Google Chrome OS
- Ability to positively collaborate and contribute with IT team in resolving issues
- Clear Verbal and Written Communication
- Interpersonal Skills
Accomplishments
- Approaching my fourth year of service with HUSD as a Computer Technician (Substitute).
- Resolved school-site-based computer and peripheral issues resulting in minimal down time of teachers' computers by completing trouble-shooting and diagnostics with accuracy and efficiency.
- Collaborated with team in the implementation of a Chrome Cart Action Plan, which led to a positive impact for schools. This included the relacing of Chrome Cart charging cables at school sites across the district, resulting in better performance of Chromebooks for students.
- Assist extended family, friends an neighbors with computer set up and trouble shooting, WiFi networks and gaming solutions.
Interests
Technology Innovation
Quote
"It's not how many times you get knocked down, but how many times you get back up."
Vine Lombardi
Affiliations
- Comp TIA Association Member
Timeline
Bachelor of Science - College of Engineering And Technology
Grand Canyon University
01.2024 - Current
Computer Technician (Substitute)
Hemet Unified School District
06.2020 - Current
Computer Technician Intern
Hemet Unified School District
01.2020 - 06.2020
Library Assistant II
Riverside County Public Library, Temecula
02.2019 - 09.2019
Computer Technician Assistant
Freelance Work To Gain Experience
10.2018 - Current
Some College (No Degree) - Computer Science
Mt. San Jacinto College
High School Diploma -
Hemet High School
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