Sean Russell

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Worked with production to keep customer satisfaction at an all time high.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.

Accounted for half of the sales for our brand.

Covered 10 states

• Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
• Mentored junior sales representatives through one-on-one coaching sessions and ongoing performance evaluations, fostering professional growth within the team.
• Organized regular client meetings to review progress on goals, discuss challenges, and explore additional opportunities for collaboration.
• Analyzed sales data to identify patterns and trends that informed adjustments to sales strategies as needed.
• Developed comprehensive account plans for high-priority clients, leading to improved retention rates and long-term partnerships.
• Increased sales revenue by developing and maintaining strong relationships with key clients.
• Provided timely feedback to product development teams regarding customer needs and preferences, driving continuous improvement efforts across the organization.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.

• Coordinated with clients to discuss design preferences, materials, and scheduling requirements.
• Streamlined the installation process by implementing time-saving techniques that improved overall productivity.
• Assisted management in developing marketing strategies that increased demand for fencing services among residential clients.

• Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
• Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
• Patrolled designated coverage areas and evaluated terrain for defensive use.
• Established secure perimeters around mission sites, ensuring the safety of all personnel involved.
• Led fire team during infantry dismounted battle drills and situational training exercises.