Sean Sanders
Orlando,FL
Summary
Motivated Recreation Supervisor with experience developing and implementing activities for patrons. Created work schedules for staff and event schedules for patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
36
36
years of professional experience
Work History
Recreation Supervisor
Hilton Orlando
04.2023 - Current
Guest Service Associate
Swan & Dolphine Marriott
01.2023 - 06.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores
- Used Software to check daily record sheets, guest accounts and available vouchers.
Banquet Setup
Embassy Suites
01.2022 - 04.2023
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Interpreted instructions to schedule and set up events to client specifications.
Front Desk Supervisor
Rosen Hotels & Resorts
02.2022 - 01.2023
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Scheduled and assigned daily work and activities for team members.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Dispatch Manager
Quigley Family Services
01.2001 - 02.2004
- Directed dispatching, routing, and tracking of 70 to 80 fleet vehicles.
- Supervised team of employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
Shelter Director
Northside Common Ministries
10.1987 - 01.2001
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
Education
Bachelor Of Arts For Teaching - History
Bologna
Ferrara Italy08.2007
Timeline
Recreation Supervisor
Hilton Orlando
04.2023 - Current
Guest Service Associate
Swan & Dolphine Marriott
01.2023 - 06.2023
Front Desk Supervisor
Rosen Hotels & Resorts
02.2022 - 01.2023
Banquet Setup
Embassy Suites
01.2022 - 04.2023
Dispatch Manager
Quigley Family Services
01.2001 - 02.2004
Shelter Director
Northside Common Ministries
10.1987 - 01.2001
Bachelor Of Arts For Teaching - History
Bologna
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