Overview
Work History
Education
Accomplishments
Timeline
Generic

Sean Sarvela

Carrollton,TX

Overview

10
10
years of professional experience

Work History

Operations Manager

TGI Fridays
06.2019 - Current
  • Oversee operations for a top 5 producing restaurant in DFW Airport with over $10M annual sales.
  • Led a team of 50+ team members and 5 managers.
  • Store received Operational Excellence Award by DFW concessions 5 consecutive years.
  • Implemented training programs for FOH & BOH and saw a 12% positive growth in Medallia guest satisfaction scores.
  • Produced highest percentage of Pay at the table transactions which reduced table turn time by 6 minutes.
  • Maintained lowest food and beverage cost in the district with under .05% variance.
  • Maintained 100% staffing. Recruited top talent and assisted in staffing multiple locations after remodels.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Maintained lowest labor % of all DFW locations while scoring in the top tier for DFW and County Inspections.
  • Responsible for all ordering, weekly inventories, scheduling and managing labor costs.
  • Oversee menu/pricing changes and roll outs of new initiatives.
  • Maintained highest levels of sanitation and conducted self-audits weekly.

Director of Operations

The Collective on Tap
08.2015 - 11.2019
  • Multi-Unit Director of Operations that oversaw 100+ employees including 12 managers.
  • Oversaw $3.4M in gross sales between The Collective on Tap Woodinville, The Collective on Tap Camano Island, and Red's Fish House.
  • Worked with the Camano Island Chamber of Commerce and the Camano Island Historical Society to coordinate charity events on behalf of the Collective.
  • Networked with breweries across the state to collaborate on "Brewer's night" which boosted sales by 20%.
  • Implemented trivia night, movie at the park and a collaboration series which brought together 37 breweries and many different local businesses.
  • Oversaw the construction of Reds Fish House, which included establishing a punch list, hiring all staff and managers, and the roll out of FOH/BOH training programs.
  • Ensured financial targets and other agreed targets are met in all respected departments.

General Manager

The Collective on Tap
05.2014 - 08.2015
  • Managed the Daily operations of The Collective on Tap Camano Island
  • Managed all Front and Back of House Employees and Managers
  • Set Prime Cost standards for Front and Back of House Managers
  • Achieved 22% Labor Cost, 15% Food Cost and 10% liquor cost.
  • Implemented all training and inventory protocols from scratch.

Education

GED -

Puyallup High School
Puyallup, WA
2002

Accomplishments

  • Three time Summit Award Winner and Shooting Star recipient.
  • Actively networked with the Camano Island Chamber of Commerce and garnered advertising opportunities at the Camano Island Historic Society which greatly contributed to the sales and brand development throughout the local community.
  • Working alongside the Director of Tourism for Camano Island, I was able to coordinate events and attractions to increase and sustain profit margins.
  • Created the Collective Collaboration Series. An annual beer festival that features 37 breweries and distilleries.
  • Developed a Gift Card program sold online and in-store.

Timeline

Operations Manager

TGI Fridays
06.2019 - Current

Director of Operations

The Collective on Tap
08.2015 - 11.2019

General Manager

The Collective on Tap
05.2014 - 08.2015

GED -

Puyallup High School

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Sean Sarvela