Summary
Overview
Work History
Education
Skills
Key Offerings
Accomplishments
Timeline
Generic

Sean Saunders

New Braunfels

Summary

Results-driven management professional with over 20 years of experience in public service, specializing in control center operations, emergency management, and critical infrastructure oversight. Proven expertise in regulatory compliance, facility management, and leadership development, driving operational excellence and organizational resilience. Adept at risk management, emergency planning, and crisis response, with a track record of implementing process improvements that enhance team performance and mission readiness. Experienced in leading cross-functional collaboration, optimizing support systems, and ensuring operational continuity in high-stakes environments.

Overview

19
19
years of professional experience

Work History

Control Center Operator level II

NEW BRAUNFELS UTILITIES
01.2020 - Current
  • Advanced level position responsible for overseeing and participating in routine activities for the dispatch, emergency, and Supervisory Control and Data Acquisitions (SCADA) operations providing 24-hour services
  • The Control Center Operator II must lead, monitor and operate SCADA Systems, GIS, outage management systems, and control and maintain the integrity of electric, water distribution systems, and wastewater treatment systems
  • Innovated and streamlined processes to enhance departmental capabilities, reducing task saturation caused by outdated procedures
  • Developed and implemented a standardized writing format, increasing uniformity and providing excellent historical data records

Information Manager/Quality Assurance Manager

UNITED STATES AIR FORCE
01.2016 - 12.2017
  • Served as the primary technical advisor for the entire agency, assisting supervisors and management in resolving problems
  • Performed analysis, surveillance, and trend identification by auditing all personnel and equipment valued at $131 million
  • Managed inspections and evaluations across seven departments; identified deficiencies, assisted supervisors with regulatory interpretations, and tracked corrective actions to achieve 100% compliance
  • Led weekly and monthly meetings with senior management, presenting visual data, graphs, narratives, and trend analyses to highlight successful programs and initiatives, enabling informed decision-making
  • Monitored local, state, and federal laws for new requirements or policy changes, proactively informing staff and departments to ensure ongoing compliance
  • Managed five critical programs-Recourse Advisor, Security Management, Government Travel Card Authorizing Official (overseeing 72 accounts), Government Purchase Card Approving Official, and Equipment Management-while also supervising the Quality Assurance Department

Manager of Facilities

UNITED STATES AIR FORCE
01.2015 - 12.2016
  • Managed and supervised operations valued at $19.2 million, including cryogenics, hydrant systems, bulk storage, and military service stations
  • Coordinated receipt, storage, and inventory of $5 million in products with full compliance to environmental regulations.
  • Served as the Agency's Safety Representative for 75 personnel, enhancing safety protocols and ensuring regulatory adherence
  • Spearheaded the asbestos removal in three key facilities-laboratory, operations, and service center-by sourcing assets from local partners, ensuring daily operations and mission capabilities remained unaffected
  • Managed and supervised team responsible for comprehensive 189-point daily inspections..
  • Authored over 100 safety briefings, analyzing and ensuring compliance with all safety regulations, which contributed to zero workplace incidents
  • Managed multi-million-dollar cryogenic facility upgrade, collaborating with vendors to meet DoD requirements
  • Performed analysis and updated 27 checklists and training plans, ensuring alignment with the latest regulations
  • Oversaw operations that resulted in perfect results during major Air Force-wide evaluations.

Training Manager

UNITED STATES AIR FORCE
01.2013 - 12.2014
  • Served as a training consultant to seven departments, evaluating and ensuring the effectiveness of their training programs
  • Developed the Agency's Training Policy by enhancing existing training programs, defining objectives, developing training materials, implementing new strategies, and conducting multiple evaluations to ensure the policy's success
  • Researched and analyzed trend data-including the number of personnel in training, exam pass rates, withdrawals from training, extended training durations, and survey return rates-and provided monthly briefings to senior management
  • Developed a Master Training Plan to track and ensure the completion of all departmental duty position requirements

Control Center Operator/Accountant

UNITED STATES AIR FORCE
01.2006 - 12.2012
  • Directed operational processes keeping product accounts in line with local, state and federal rules.
  • Ensured compliance by verifying documentation in adherence to Defense Logistics Agency guidelines.
  • Consistently executed reconciliation processes with precision, leading to zero errors in year-end accounting.
  • Optimized operations to sustain a 92% rate of equipment use, decreasing downtime.

Education

Masters of Public Administration - Emergency Management and Homeland Security

Wayland Baptist University
San Antonio, TX
07.2025

Bachelor of Science - Management

Wayland Baptist University
San Antonio, TX
07-2020

Associate of Applied Science - Logistics/Business Management

Community College of The Air Force
Montgomery, AL
10-2015

System Operator Certification -

Northwest Lineman College

Fuels Accounting Course - Inventory Management, Management Information Systems, Accounting Concepts

Skills

  • Control Center Operations
  • Emergency and Risk Management
  • Regulatory Compliance
  • Critical Infrastructure Protection
  • Process Improvement
  • Situational Leadership
  • Cross-functional collaboration
  • Strategic Planning and Execution
  • Data-Driven Decision Making
  • Change Management
  • Policy development and implementation
  • Technology and innovation integration
  • Budget and Financial Management

Key Offerings

  • Fuels Control Center – Managed fuel logistics and distribution for critical operations.
  • Base Defense Operations Center (Al Udeid Air Base) – Oversaw security operations and emergency response coordination.
  • Force Protection Control Center (Ali Air Base) – Directed force protection measures and monitored threat levels.
  • Installation Control Center (Beale Air Base) – Coordinated base-wide operations, crisis management, and emergency response.
  • NBU Control Center – Demonstrates rapid mastery of new processes and procedures, exhibiting adaptability in demanding, fast-paced work environments.
  • Highly skilled in utilizing effective communication and management strategies while acting as a key contributor on small and large-scale tasks, focusing on regulatory compliance and quality assurance.
  • Exceptionally adept at creating, revising, and establishing operating procedures and policy guidelines to enhance organizational efficiency.
  • Expertly leverages communication and sound decision-making skills to motivate personnel, enhancing their efficiency and performance through situational leadership; empowers staff to make informed decisions, fostering pride in ownership.

Accomplishments

  • NBU Rising Star Award 2022

Timeline

Control Center Operator level II

NEW BRAUNFELS UTILITIES
01.2020 - Current

Information Manager/Quality Assurance Manager

UNITED STATES AIR FORCE
01.2016 - 12.2017

Manager of Facilities

UNITED STATES AIR FORCE
01.2015 - 12.2016

Training Manager

UNITED STATES AIR FORCE
01.2013 - 12.2014

Control Center Operator/Accountant

UNITED STATES AIR FORCE
01.2006 - 12.2012

Masters of Public Administration - Emergency Management and Homeland Security

Wayland Baptist University

Bachelor of Science - Management

Wayland Baptist University

Associate of Applied Science - Logistics/Business Management

Community College of The Air Force

System Operator Certification -

Northwest Lineman College

Fuels Accounting Course - Inventory Management, Management Information Systems, Accounting Concepts

Sean Saunders