Sean Scarbriel II
Norcross,GA
Summary
Detail-oriented operations professional transitioning into HR Operations with experience in benefits administration support, payroll reconciliation, HRIS maintenance (ADP, UKG, Workday), records management, compliance, and employee communications. Reliable, process-driven, and focused on accuracy, reporting, and continuous improvement. Knowledgeable Human Resource Manager with a background in developing and implementing successful marketing strategies. Proven ability to increase brand awareness through targeted campaigns and innovative social media content. Demonstrated proficiency in market research and data analysis to drive informed decision-making.
Overview
10
10
years of professional experience
Work History
Customer Relations / Marketing Specialist
Stitch Labs
- Maintained detailed CRM records and handled confidential account data with discretion
- Managed escalations with clear, documented communications to support dispute resolution and compliance
- Collaborated cross-functionally to standardize onboarding materials and employee-facing content
- Analyzed feedback to recommend process and training improvements
Remittance / Payments Specialist
HS Global Solutions
06.2024 - Current
- Process and post daily transactions; maintain accurate, auditable records in core systems
- Reconcile payments and remittances; support payroll and benefits accounting during month-end close
- Communicate with internal stakeholders, clients, and vendors to resolve exceptions and obtain missing documentation
- Generate payment and reconciliation reports for management and audit purposes
- Identify and implement process improvements to reduce errors and streamline workflows
Golf Associate / Cross-Train Specialist
DICK'S Sporting Goods
10.2024 - 09.2025
- Supported onboarding and cross-training; maintained scheduling and time records
- Coached team members on processes and customer service standards
Night Assistant Manager / Night Auditor
QuikTrip
03.2021 - 10.2024
- Performed nightly financial audits, reconciliations, and reporting supporting payroll and revenue accuracy
- Supervised overnight staff, conducted training and performance coaching
- Documented incidents and escalated HR-related matters to management
- Supported new-hire onboarding tasks and maintained accurate time and attendance records
Operations Manager / Auditor
UPS
03.2016 - 10.2018
- Led daily operations with emphasis on internal controls, compliance, and audit readiness
- Conducted audits of transactions and records; developed corrective action plans for policy gaps
- Created and enforced SOPs and trained staff on compliance best practices
- Coordinated cross-functional process improvements and investigations of discrepancies
Education
Diploma, Honors -
Parkview High School / Maxwell High School of Math & Technology
05-2016
Skills
- HRIS: ADP, UKG, Workday
- Benefits administration support
- Payroll & remittance reconciliation
- Onboarding & training support
- Employee communications
- Compliance & audit preparation
- Reporting & KPI tracking
- Process improvement
- Vendor coordination
- Customer research
- Analytics and SEO
- Time management
- Google analytics
Accomplishments
- Reduced time-to-hire by 30% by streamlining interview processes and implementing new sourcing strategies
- Hired 100+ employees within a year while maintaining a 90% retention rate after 12 months
- Increased employee engagement scores by 20% through new recognition and feedback programs
- Reduced employee turnover from 25% to 15% by introducing mentorship and career development initiatives
- Successfully handled audits with zero compliance violations
- Updated company policies in line with changing regulations
Timeline
Golf Associate / Cross-Train Specialist
DICK'S Sporting Goods
10.2024 - 09.2025
Remittance / Payments Specialist
HS Global Solutions
06.2024 - Current
Night Assistant Manager / Night Auditor
QuikTrip
03.2021 - 10.2024
Operations Manager / Auditor
UPS
03.2016 - 10.2018
Customer Relations / Marketing Specialist
Stitch Labs
Diploma, Honors -
Parkview High School / Maxwell High School of Math & Technology
Georgia Technical College – Biochemistry & Business Management (Accounting focus) (Ongoing)
Aug 2024 – Present