Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sean Seymour

Jackson,NJ

Summary

Strategic planner talented in identifying continuous improvement opportunities and managing cross-functional stakeholder relationships. People leader with demonstrated experience managing company assets and developing people for future growth.

Overview

25
25
years of professional experience
1
1
Certification
3
3
years of post-secondary education

Work History

Continuous Improvement Initiatives

Walgreens
09.2022 - Current
  • Developed and implemented continuous improvement initiatives to optimize processes and increase efficiency.
  • Conducted operational reviews to identify areas for improvement and implemented solutions to streamline operations.
  • Led cross-functional teams to develop and execute process improvement projects, resulting in significant cost savings.
  • Facilitated process improvement workshops and training sessions to increase employee engagement, buy-in, and ownership of company initiatives.
  • Monitored and analyzed key performance indicators to identify trends and opportunities for improvement.
  • Collaborated with stakeholders at all levels of the organization to drive continuous improvement efforts and ensure alignment with business objectives.
  • Developed and maintained project plans, timelines, and budgets to ensure successful implementation of company strategies.
  • Conducted benchmarking and best practices research to identify performance improvement opportunities.

Business & Strategy Planning

Walgreens
10.2019 - 08.2022
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Facilitated business by implementing practical networking techniques.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Implemented systems and procedures to increase sales.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Built positive and productive relationships with store and field leadership.
  • Supported development of FY Business Planning strategy from FY20‐FY23
  • Developed financial and funding proposals to support sr leadership approval of projects/initiatives.
  • Drafted, reviewed, edited field facing communications to support company initiatives.

District Manager of Pharmacy & Retail Operations

Walgreens
05.2015 - 09.2019
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Traveled to over 8 locations per week to manage each store and perform reviews of individual managers and employees.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Devised and executed training plans for new and existing staff to support competency and compliance.

Education

Associate of Arts - Business Management

Southern New Hampshire University
Hooksett, NH
01.2021 - Current

Skills

  • Strategic Planning
  • Business Planning
  • Sales Orientation
  • Customer Service
  • Staff Management
  • Guidelines Development
  • Policy Enforcement
  • Operations Management
  • Performance Oversight
  • Conflict Management
  • Team Development
  • Leadership Skills

Certification

PTCB Certified

Pharmacy Technician Certified

CPR Certified

Timeline

Continuous Improvement Initiatives

Walgreens
09.2022 - Current

Associate of Arts - Business Management

Southern New Hampshire University
01.2021 - Current

Business & Strategy Planning

Walgreens
10.2019 - 08.2022

District Manager of Pharmacy & Retail Operations

Walgreens
05.2015 - 09.2019
Sean Seymour