SEAN S JOHNSON

Work History

Deli Manager

COM/WALMART-ASSOCIATES, WalmartAssociate, Inc

08.2023 - Current

Managed supply chain functions for deli supplies, ingredients and merchandise.
Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
Worked closely with other department managers to improve cross-functional collaboration within the store.
Collaborated with store management to achieve overall operational goals, contributing to store success.
Increased deli sales by implementing innovative merchandising and promotional strategies.
Observed quality assurance standards to optimize freshness of deli products.
Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
Streamlined deli operations through effective scheduling, inventory management, and staff training.
Controlled inventory costs by carefully managing portion control and reducing waste.
Created enticing deli displays that showcased featured products and attracted customers to the department.
Inventoried food products and associated materials on weekly basis.
Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
Set schedules for Number staff by planning and designating shifts and hours.
Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
Implemented cost-saving measures by carefully managing labor hours, reducing overtime expenses.
Developed pricing strategies to maximize profits while maintaining customer satisfaction.
Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
Organized special events such as tastings or promotions, driving increased foot traffic to the department.
Optimized staffing levels according to business needs by analyzing daily sales data and adjusting schedules accordingly.
Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
Stayed current on industry trends to ensure the deli offered competitive products and services to customers.
Analyzed sales data to identify trends and adjust product offerings accordingly, boosting overall sales.
Introduced loyalty program that rewarded frequent customers, leading to significant increase in regular visits.
Executed waste reduction plan by repurposing near-expiry products into creative dishes, contributing to both sustainability and cost savings.
Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
Fostered culture of excellent customer service, leading to noticeable increase in repeat customers.
Negotiated with suppliers to secure better pricing on high-quality ingredients, positively impacting profitability.
Optimized layout of deli counter for better product visibility and accessibility, enhancing customer shopping experience.
Coordinated daily operations, ensuring efficient workflow and timely preparation of deli items for customer satisfaction.
Collaborated with kitchen team to develop new and innovative deli recipes, attracting broader clientele.
Managed scheduling efficiently, ensuring deli was adequately staffed during peak hours without overspending on labor.
Organized community events to raise deli's profile and build loyal local customer base.
Conducted regular product tastings with staff to ensure deep product knowledge and passionate customer recommendations.
Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.
Streamlined inventory management to reduce waste, ordering perfect amount of stock based on forecasted sales.
Reduced employee turnover by creating supportive work environment and offering competitive wages and benefits.
Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
Developed and launched successful marketing campaign for new deli products, significantly increasing foot traffic.
Enhanced customer loyalty with meticulous attention to special requests and preferences in deli orders.
Implemented customer feedback system to gather insights, directly leading to menu improvements and service enhancements.
Improved team morale by implementing system for staff recognition and rewards based on performance and customer feedback.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Monitored food inventory and supplies to prevent waste.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Controlled food costs and managed inventory.
Monitored food preparation, production, and plating for quality control.
Controlled expenses and boosted profitability by managing food and labor costs.
Served consistent portions following recipes and control standards.
Directed food preparation and cooking activities to meet health and safety standards.
Supervised food presentation and plating to enhance visual appeal.
Created new recipes, outlined steps, and training staff on correct preparation.
Planned and executed promotions and special events in close collaboration with management.
Stayed current with industry trends and innovations to boost competitiveness and customer appeal.

Kitchen Manager

Lane’s Bowl & Bistro

04.2013 - 03.2020

Collaborated with chefs to create innovative dishes for diverse clientele.
Promoted open communication, resulting in reduced conflict among staff.
Implemented rigorous food safety protocols to meet health regulations.
Analyzed usage patterns to improve purchasing decisions.
Revamped menu offerings based on seasonal ingredients and customer feedback.
Conducted regular inventory audits for optimized stock levels.

Owner Chef

Blackstone Village Cafe

09.2000 - 07.2005

Designed training programs, enhancing skills and enabling employee growth.
Developed financial forecasts for informed strategic planning.
Recognized individual contributions to motivate and inspire teams.
Monitored cash flow for sustainable operational practices.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Summary

Overview

Work History

Deli Manager

Kitchen Manager

Owner Chef

Education

High School - High School

Skills

Wages

Dates

Importcode

Employee

Timeline

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