Sean Smith
The Colony,TX
Summary
Proven multitasker and quick learner, I excelled at both Plano House of Comedy and Halal Guys by enhancing customer satisfaction through effective teamwork and food safety practices. Demonstrated strong work ethic and customer service excellence, significantly contributing to a positive dining experience. Achieved high accuracy in order preparation, showcasing my ability to thrive in fast-paced environments.
While I was at Nebraska Furniture Mart, I was a dedicated team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals.
Overview
6
6
years of professional experience
Work History
Food Runner/Crew Kitchen Staff Member
Plano House of Comedy
03.2023 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Earned a reputation for reliability and dedication, often volunteering to cover shifts or assist with additional tasks when needed.
Line Cook
Halal Guys
01.2022 - 02.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Checked food temperature regularly to verify proper cooking and safety.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Customer Pick-up
Nebraska Furniture Mart
03.2020 - 12.2021
- Offered assistance with navigation or locating specific destinations as needed by customers during pickups, showcasing excellent interpersonal skills and professionalism.
- Assisted customers with loading and unloading items, ensuring proper care of their belongings.
- Developed strong relationships with regular clients, leading to increased repeat business.
- Managed customer inquiries and complaints in polite and professional manner.
- packaged and wrapped items used scan gun to verify customers item is correct.
- used computer system to print out customers item info and tagged item.
- used pallet jack and electric pallet tugger to move items around warehouse.
Front End Clerk/Grocery Stocker
Kroger
09.2018 - 01.2020
- Kept front end areas clean and organized for professional appeal to customers.
- Managed customer concerns and responded to questions concerning [Product or service].
- Maintained current understanding of promotional ads and seasonal offerings.
- Provided exceptional customer service by answering questions about products or locating items as needed.
- Streamlined front end operations for improved efficiency and service quality.
- Utilized excellent communication skills to build rapport with customers, fostering loyalty and repeat business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- maintained parking lot by bringing back carts into store, cleaning parking lot of trash, and making sure trash cans where empty.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked aisles for spills to complete quick clean-up.
- Checked for outdated and overripe grocery items and removed from inventory.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Education
High School Diploma -
The Colony High School
The Colony, TX06.2020
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Good Time Management Skills
- Food safety knowledge
- Heavy Lifting
- POS System Operation
- Quality Control
- Multitasking Abilities
- Customer service excellence
Timeline
Food Runner/Crew Kitchen Staff Member
Plano House of Comedy
03.2023 - Current
Line Cook
Halal Guys
01.2022 - 02.2023
Customer Pick-up
Nebraska Furniture Mart
03.2020 - 12.2021
Front End Clerk/Grocery Stocker
Kroger
09.2018 - 01.2020
High School Diploma -
The Colony High School