Sean Smith

Licensed Realtor

Real Broker LLC

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated contracts with buyers and sellers to maximize customer savings.
• Generated leads for sales and rental properties through cold calls and referrals.

West Virginia & Virginia

• April 2018 - March 2025
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Compared recently sold area properties to determine competitive market prices.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Advised and informed prospective clients on current market activities and conditions.
• Wrote contracts to outline sales and purchases of properties.
• Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
• Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
• Ensured compliance with federal/state laws regulating real estate transactions.
• Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
• Client Representation: Expertly guided buyers and sellers through every phase of the real estate transaction, from initial consultation to closing, ensuring a seamless and efficient process tailored to individual needs and market conditions.
• Market Expertise: Conducted thorough market analyses to provide clients with accurate property valuations, trend insights, and competitive pricing strategies. Utilized local market data and industry reports to advise on optimal buying and selling decisions.
• Marketing Strategy Development: Designed and implemented customized marketing strategies for property listings, including professional photography, virtual tours, and compelling property descriptions. Managed online and offline advertising campaigns, leveraging social media, MLS listings, and real estate platforms to maximize property exposure.
• Property Staging and Presentation: Coordinated property staging and visual enhancements to improve marketability. Collaborated with staging professionals and interior designers to create appealing and market-ready homes.
• Transaction Coordination: Oversaw all transaction details, including drafting and negotiating contracts, managing offers and counteroffers, and ensuring compliance with local real estate regulations. Coordinated inspections, appraisals, and repairs, and facilitated communication between buyers, sellers, and third-party professionals.
• Client Communication: Maintained consistent and clear communication with clients throughout the transaction process. Provided regular updates on market conditions, offer statuses, and closing timelines, addressing any concerns promptly and professionally.
• Open Houses and Showings: Organized and hosted open houses and private showings to showcase properties effectively. Prepared detailed property information packets and answered prospective buyers' questions to facilitate informed decision-making.
• Regulatory Compliance: Ensured adherence to all state and federal real estate regulations, including disclosure requirements, fair housing laws, and contractual obligations. Stayed current with changes in real estate laws and best practices in both West Virginia and Virginia.
• Negotiation and Problem-Solving: Negotiated terms and conditions on behalf of clients, striving to achieve favorable outcomes while managing and resolving any issues that arose during the transaction process.
• Network Development: Built and maintained a strong network of real estate professionals, including mortgage brokers, home inspectors, appraisers, and contractors, to support smooth transactions and provide clients with reliable recommendations. I have successfully closed over 100 Transactions and sold over 30 million dollars in property!
• Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
• Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
• Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
• Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
• Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
• Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
• Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
• Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
• Presented purchase offers to sellers for consideration.
• Reviewed market research data and changed sales plans accordingly.
• Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Communicated with clients to understand property needs and preferences.

• Trained all incoming sales team members.
• Contacted customers by phone and email in response to inquiries.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Promptly resolved all customer requests, questions and complaints.
• Built relationships with customers and the community to establish long-term business growth.
• Attended sales training camp and brought best practices leadership back to the company.
• Built relationships with customers to increase likelihood of repeat business.
• Engaged with customers in a sincere and friendly manner.
• Contacted other store locations to determine merchandise availability.
• Responded to customer questions and requests in a prompt and efficient manner.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Greeted customers in a timely fashion while quickly determining their needs.
• Recommended merchandise to customers based on their needs and preferences.
• Wrote sales slips and sales contracts.
• Negotiated prices, terms of sale and service agreements.
• Created proposals for new and repeat customer business transactions.
• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 80% success rate.
• Consistently hit and exceeded sales goals by 20%.
• Achieved 105% of monthly quota and grew sales to $227 K within three months, earning title as top representative in the district.
• Created a culture of accountability across all units by setting clear expectations for team members at every level within the organization.
• Collaborated with cross-functional teams to drive continuous improvement initiatives throughout all locations.
• Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Defined clear targets and objectives and communicated to other team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Built relationships with customers to increase likelihood of repeat business.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Engaged with customers in a sincere and friendly manner.
• Wrote sales slips and sales contracts.
• Recommended merchandise to customers based on their needs and preferences.
• Effectively led a seasoned team of partner managers and account coordinators.
• Oversaw sales forecasting, goal setting and performance reporting for all accounts.
• Negotiated prices, terms of sale and service agreements.
• Created sales contacts with on- and off-premise accounts.
• Organized joint sales calls with current customers and outside vendors.
• Contacted regular and prospective customers to explain product features and solicit orders.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
• Obtained and evaluated credit information about prospective customers.

• Greeted customers in a timely fashion while quickly determining their needs.
• Recommended merchandise to customers based on their needs and preferences.
• Wrote sales slips and sales contracts.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Responded to customer questions and requests in a prompt and efficient manner.
• Engaged with customers in a sincere and friendly manner.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Prioritized helping customers over completing other routine tasks in the store.
• Built relationships with customers to increase likelihood of repeat business.
• Store Inventory
• Acquired product knowledge of 5 different cellular phone companies.
• Store key-holder
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.