Sean Solveigcreamos
Kent,WA
Summary
Veteran bartender ready to lead focused service teams through careful training and empathetic management. Proficient at educating staff on proper beverage handling and serving techniques. Perpetually ready to address customer complaints and concerns with amiable and effective solutions.
Overview
16
16
years of professional experience
Work History
Beverage Director
Gameworks
09.2018 - 09.2024
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Held beverage area and workers to high standard of cleanliness and service.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Planned service for special events by developing drink lists and inventories.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Bartender
Gameworks
09.2018 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Bar Manager/Head Bartender
Della Voce
04.2016 - 09.2018
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Auntie Mae's
05.2013 - 06.2016
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Store Manager
Gamestop
06.2008 - 07.2012
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Professionalization in Tequila Culture
Consejo Regulador Del Tequila
Skills
- Profit and loss
- Licensed bartender
- POS system proficiency
- Certified beverage specialist
- Menu planning
- Pricing strategy
- Supplier negotiations
- Staff training and development
- Cost control
Timeline
Beverage Director
Gameworks
09.2018 - 09.2024
Bartender
Gameworks
09.2018 - 09.2024
Bar Manager/Head Bartender
Della Voce
04.2016 - 09.2018
Bartender
Auntie Mae's
05.2013 - 06.2016
Store Manager
Gamestop
06.2008 - 07.2012
Professionalization in Tequila Culture
Consejo Regulador Del Tequila
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