Sean Spencer
Atoka,OK
Summary
Willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
General Manager
Rent First
10.2024 - 07.2025
- Directed daily operations, ensuring alignment with organizational goals and industry standards.
- Implemented strategic initiatives to enhance operational efficiency and improve service delivery.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Team Lead
Tractor Supply
05.2024 - 10.2024
- Led team in achieving operational goals through effective resource allocation and workflow management.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Streamlined processes to improve efficiency and reduce turnaround times in project delivery.
- Implemented strategic initiatives to enhance productivity and optimize team collaboration.
- Facilitated cross-functional communication to align project objectives with organizational goals.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Observed packing operations to verify conformance to specifications.
Yard Worker
Wyricks Lumber / Ace Hardware
08.2022 - 06.2023
- Operated heavy machinery for efficient yard maintenance and material handling.
- Implemented safety protocols to enhance workplace safety and compliance.
- Coordinated delivery schedules to optimize workflow and reduce downtime.
- Trained new employees on operational procedures and equipment usage.
- Oversaw team tasks, promoting collaboration and efficiency in yard operations.
- Developed process improvements that enhanced productivity and reduced waste.
- Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
- Demonstrated adaptability by learning new skills or taking on additional tasks as required to support the overall success of the yard operation.
- Assisted in expediting shipping processes by loading and unloading trucks with proper materials and equipment.
- Collected and removed debris at job sites.
Senior Clerk
Choctaw Nation of Oklahoma
09.2020 - 07.2022
- Supervised daily clerical operations, ensuring adherence to organizational policies and procedures.
- Streamlined document processing workflows, enhancing efficiency and reducing turnaround times.
- Managed electronic filing systems, improving data retrieval accuracy and compliance with record-keeping standards.
- Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
- Placed supply orders and restocked office items.
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
- Served as a liaison between departments, facilitating communication to ensure smooth operations within the organization.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed purchase orders for the facilities maintenance staff.
- Managed facilities maintenance inventory of vehicles and warehouse.
Remodel Team Member
Choctaw Nation of Oklahoma
11.2019 - 09.2020
- Collaborated with team to execute remodeling projects, ensuring adherence to safety protocols and timelines.
- Assisted in maintaining tools and equipment, promoting operational efficiency and minimizing downtime.
- Contributed to project planning by providing input on material selection and resource allocation.
- Implemented effective communication strategies within the team to enhance collaboration and productivity.
- Maintained organized work areas, contributing to overall site safety and efficiency during remodeling activities.
- Assisted in the creation and implementation of project timelines, ensuring timely completion of all tasks.
- Consistently met deadlines through effective time management skills and strong work ethic.
- Successfully managed simultaneous remodeling tasks without sacrificing quality or professionalism.
- Demonstrated adaptability by quickly adjusting to changes in project scope or timelines as needed.
- Efficiently allocated resources among multiple ongoing projects while maintaining excellent communication between team members.
- Participated in safety training programs, reducing workplace accidents and promoting a safe work environment.
- Provided labor support to carpenters, masons and other skilled trades.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Mixed and poured concrete for variety of projects.
- Installed drywall, siding and other structural components.
- Helped with erecting scaffolding and ladders.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with door and window installations.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Facilities Maintenance
Choctaw Nation of Oklahoma
10.2016 - 11.2019
- Oversaw facilities maintenance to ensure a safe, clean, and comfortable workspace for all employees.
- Trained new staff members on best practices in customer service, facilities maintenance, and security protocols.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Oversaw facilities maintenance to ensure a safe working environment for all employees while adhering to health regulations.
- Managed facilities maintenance requests, ensuring prompt response times and efficient issue resolution.
- Demonstrated expertise in handling various tools and equipment required for facilities maintenance tasks efficiently.
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Coordinated facilities maintenance to ensure a safe and comfortable working environment for all staff members.
- Stayed current on industry best practices, attending workshops and seminars to further develop skills as a Facilities Maintenance Mechanic.
- Delivered exceptional service to building occupants by promptly addressing complaints and resolving issues related to facilities maintenance.
- Supported team productivity by proactively communicating issues or concerns to management regarding equipment or facilities maintenance needs.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Handled delicate artwork transport to off-site facilities with utmost care, prioritizing safety and security during transit.
- Performed routine maintenance tasks on equipment and facilities, ensuring longevity and reliability over time.
- Maximized efficiency by performing routine equipment maintenance and identifying potential issues for repair.
- Conducted regular equipment inspections and maintenance tasks to ensure smooth operation of farm facilities.
- Conducted regular inspections of park facilities to identify and address maintenance needs.
- Conducted thorough inspections of facilities regularly to identify maintenance needs before they became major issues.
- Transported various hauls with box truck or trailers.
Education
Kiowa High School
Kiowa,OKSkills
- Team player
- Efficient multi-tasker
- Customer relations
- Inventory control
- Verbal and written communication
- Facility management
- Interpersonal skills
- Hand and power tool operation
- Heavy lifting
- Machinery operations
- Data entry and analysis
- Equipment operation
Timeline
General Manager
Rent First
10.2024 - 07.2025
Team Lead
Tractor Supply
05.2024 - 10.2024
Yard Worker
Wyricks Lumber / Ace Hardware
08.2022 - 06.2023
Senior Clerk
Choctaw Nation of Oklahoma
09.2020 - 07.2022
Remodel Team Member
Choctaw Nation of Oklahoma
11.2019 - 09.2020
Facilities Maintenance
Choctaw Nation of Oklahoma
10.2016 - 11.2019
Kiowa High School
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